# 中国人保-客户必备一站式保险服务 — 保单管理、增值服务、理赔办理

> One-stop insurance and financial services app for policy management and claims. (iPhone/iPad app by PICC Information Technology Company Limited.)

- Source: https://appshunter.io/ios/app/id710189980 (this page in markdown: same URL + `.md`)
- Developer: [PICC Information Technology Company Limited](https://appshunter.io/developer/1617230534)
- Category: Finance
- Price: Free
- Rating: 1.50/5 from 30 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 382 MB
- Languages: Chinese (Simplified, China)
- Released: 2013-10-02
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/id710189980/reviews.md

## What is 中国人保?

“中国人保”APP是中国人民保险集团重磅推出的官方应用，主要为用户提供保险保障、线上理赔、健康管理等专业化、一站式的综合金融服务。您将享受到车险、财产险、寿险、健康险、公募基金等丰富的产品，以及保单查询、保全续期、线上理赔、行车服务、健康管理、投资理财等一系列个性化优质的保障服务。

——主要功能——
【保单管家】提供保单查询、保单变更、保单回执签收等服务。
【理赔服务】理赔服务:提供在线报案、理赔进度查询，在线7*24小时智能+人工咨询服务。
【保险商城】产品种类涵盖车险、意外险、旅游险、家财险、责任险、医疗险、重疾险等，支持线上自助投保。
【道路救援】50公里内免费救援，随时掌握救援车位置。
【网点查询】查询全国上万个人保服务网点位置及联系方式。
【头条资讯】精选保险行业资讯，学习保险入门知识，丰富内容让保险有趣易懂
【财富管理】在线投资公募基金，满足客户的资产配置需求。
【健康管理】提供实时挂号、健康资讯、健康讲堂、海外医疗、重疾绿通等服务。
【精彩活动】线上活动365天精彩不断，随时随地畅享参与。
【更多生活服务】生活缴费、预约车位、车置换、洗车、保养、新车上牌、影票等。
 
——联系我们——
人保官网：www.picc.com
微信公众号：中国人保APP
微博账户：中国人保APP
服务热线：95518

## Key features

- Policy management and inquiries
- Online claims processing and support
- Wide range of insurance products
- Health management services
- Financial investment options
- Roadside assistance
- Service network locator

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/id710189980/reviews.md

### 1/5 — 强制推广

*2026-06-24*

强制员工推广应用

### 1/5 — 迷惑软件

*2026-05-11*

新用户注册时只有手机号加验证码，这册成功后要求用密码登录，我哪来的密码

### 1/5 — Unable to check renewal proposal with non PRC credential

*2026-04-15, version 6.28.6*

Badly designed and insufficient cases tests

### 1/5 — 垃圾

*2026-03-20*

报价了 又不给提交 什么垃圾东西

### 1/5 — 就没见过这么垃圾的玩意

*2026-03-06*

真是烂到骨子里

### 1/5 — 垃圾app

*2025-01-13*

不是一般的垃圾

### 1/5 — 完全不测试就上线

*2024-12-23*

打开App，发送验证码，打开手机信息查看验证后，再切换到App并不是输入验证码的界面，又刷新回到首页，就这样不断循环，你永远登陆不到，没见过如此拉几的App，开发者是刚毕业吗？非得让我打开信息通知？非得让我把手机卡放在别外一台手机上专门接验证码？

### 1/5 — 这东西有屎

*2024-07-04*

什么外包产品

### 1/5 — 人脸识别跟屎一样，依托答辩

*2024-02-07*

人脸识别跟屎一样，依托答辩

### 1/5 — 不升级就退出，垃圾

*2023-12-31*

不升级App就强制退出，这是什么垃圾设置。

## Frequently asked questions about 中国人保

### What is 中国人保 used for?

中国人保 provides a comprehensive suite of insurance services, including policy management, online claims processing, health management, and financial investment options. It aims to be a one-stop platform for all your insurance needs.

### Is 中国人保 free to use?

Yes, 中国人保 is available for free download and use. There are no upfront costs associated with accessing its core features and services.

### What types of insurance does 中国人保 offer?

中国人保 offers a wide variety of insurance products, including auto insurance, property insurance, life insurance, health insurance, and public funds. You can also find travel insurance, accident insurance, and home property insurance.

### How does 中国人保 handle claims?

中国人保 allows users to report claims online and track their progress. It also provides 24/7 intelligent and human consultation services for claims assistance.

### Does 中国人保 offer health services?

Yes, 中国人保 includes health management services such as real-time appointment booking, health information, health lectures, overseas medical services, and critical illness green channels.

### What devices support 中国人保?

中国人保 is currently supported on iPhone and iPod devices. The app is designed for iOS platforms.

### How often is 中国人保 updated?

The latest version of 中国人保 is 6.28.5, last updated on March 25, 2026. While this indicates a recent update, the frequency of updates can vary based on development cycles.

### What is the user sentiment for 中国人保?

The current rating for 中国人保 is 1.5 stars from 27 ratings, suggesting a generally negative user sentiment. Users may be experiencing issues with the app's functionality or service.

## Version history (last 5 releases)

### 6.29.8 — 2026-08-18

【中国人保用户体验协会进展汇报】

1、投保流程地址信息自动带出，填写更快捷
2、保险咨询营销助手更新升级，解答更高效

快来收获全新体验吧～

### 6.29.7 — 2026-07-31

【中国人保用户体验协会进展汇报】

1、家庭保障融入保单中心，我的权益视觉体验焕新
2、在线客服、保险咨询助手升级迭代优化，咨询体验更流畅

快来收获全新体验吧～

### 6.29.6 — 2026-07-14

【中国人保用户体验协会进展汇报】

1、我的权益页、车险订单页面优化升级
2、寿险理赔新增客服入口，咨询更便捷

快来收获全新体验吧～

### 6.29.4 — 2026-06-29

【中国人保用户体验协会进展汇报】
1、车险续保主题图个性化展示升级，保单信息一目了然
2、保险商城icon区全新上线，热门保障一键直达
立即更新，享受更智能的服务吧～

### 6.29.3 — 2026-06-10

【中国人保用户体验协会进展汇报】

1、EAST数据报送优化，信息处理更高效安全
2、挽留弹窗图片背景焕新，视觉体验更舒适

快来收获更安心的使用体验吧～

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## More apps by PICC Information Technology Company Limited

- [人保救援](https://appshunter.io/ios/app/id1552653297)
- [人保车服务APP](https://appshunter.io/ios/app/app/id6469089171)
- [中国人保企业版](https://appshunter.io/ios/app/id6683305311)

All apps by PICC Information Technology Company Limited: https://appshunter.io/developer/1617230534

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*