# 好福利

> 好福利 (iPhone/iPad app by 平安养老保险股份有限公司.)

- Source: https://appshunter.io/ios/app/id785058601 (this page in markdown: same URL + `.md`)
- Developer: [平安养老保险股份有限公司](https://appshunter.io/developer/1490989183)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 845 App Store ratings · 46 written reviews indexed
- Age rating: 17+
- Requires: iOS 9.0 · 212 MB
- Languages: Chinese (Simplified, China), American English
- Released: 2014-01-03
- Data updated: 2026-08-28
- User reviews in markdown: https://appshunter.io/ios/app/id785058601/reviews.md

## What is 好福利?

好福利：一站式养老金融服务平台

【关于好福利】
好福利App是平安养老保险股份有限公司官方线上服务平台，以国家养老三支柱服务为核心，打造养老+健康生态，致力于为用户提供专业、贴心、高效的服务体验，是每一位用户的掌上好帮手。

【主要功能】
1.智享养老
•养老计算器：模拟多种养老场景，支持自定义参数，预估退休资产，识别养老缺口、并提供个性化资产配置建议，助您科学量化养老目标。

2.畅享服务
•企业年金：支持企业年金账户“三查”——查余额、查缴费、查收益；提供全流程线上服务，涵盖投资组合自选、计划外转移、离职转保留、退休测税和领取等。
•企业员工健康管理：提供“健康直付”“健康360”“家庭医生”“安享无忧”“鹰瞳检测”等健康管理服务，实现线上一站式履约，全面守护员工健康；支持团检与家人体检线上预约，报告查看与专业解读。
•保单服务：支持保单查询、下载、在线变更、长险领取等全流程服务，保障情况一目了然；提供“云柜面”远程视频服务，享一对一专业协助，无需亲临柜面即可轻松办理业务。

3.尊享财富：
•个人养老保险：涵盖分红型、万能型、投连型及互联网专属商业养老保险等年金保险产品，投保便捷安全，最高可节税5400元，满足不同年龄、风险偏好人群的资金规划需求。

4.乐享健康：
•健康商城：涵盖中西药品、医疗器械、营养保健、健康服务等平安质保商品，正品保障，支持使用健康直付权益。
•线上医院：免排队问诊，可开处方药，送药上门，符合保障约定客户享直付/代理赔/自付服务。

5.自助理赔：
•理赔全流程线上办理，无需电话，不跑柜面，极速到账，进度透明可查。

6.企业专区：
•为企业定制专属页面，根据企业的福利方案，集中展示员工常用服务，固定入口，“一键直达，一站畅享”专属服务，体验更高效、更贴心。

7.免费权益：
注册即享每年3次真人医生免费问诊，及无限次AI医生服务。

【联系我们】
微信公众号：pinganhfl
微信小程序：平安好福利＋
客服热线：95511-#-6-1

## What do users think of 好福利?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and efficient claims processing
- 👍 Simple and convenient image upload
- ⚡ Quick claim approval speed
- 🎯 User-friendly self-service claims
- ✅ Timely customer service responses

**Cons**

- 🐛 Frequent app crashes during claims
- 📱 Forced updates too frequently
- 💥 App crashes on jailbroken devices
- 📸 Photo upload and preview issues
- 🔐 Facial recognition and signature authorization failures
- ⚠️ Confusing and illogical UI flow
- 📋 Claims submission process interruptions
- 🚫 Excessive advertisements after download
- ❌ Overall poor app quality and usability

**Commonly reported bugs**

- App crashes unexpectedly during claims
- Cannot open on certain iOS versions
- Photo upload doesn't allow preview
- Cannot paste text in address and password fields
- Facial recognition not working
- Signature authorization causes immediate crash
- Hospital selection resets when navigating back
- Inconsistent coverage eligibility display
- App crashes on jailbroken iOS devices

**Most requested features**

- Photo preview capability after upload
- Ability to paste text in address and password fields
- Improved facial recognition system
- Better hospital selection and navigation flow
- Clearer photo capture guidelines with visual indicators

## Recent user reviews (10 of 46)

All indexed reviews: https://appshunter.io/ios/app/id785058601/reviews.md

### 5/5 — 医疗理赔简单快捷

*2025-10-28*

图片上传简单快捷理陪审核速度快

### 1/5 — 哪个**做出来的东西

*2025-10-14, version 7.48.0*

真是**玩意啊，干个啥都在loading，图片一直loading。开发的程序员也是**

### 3/5 — ok

*2025-05-07*

functional while crashes many times on one single claim

### 1/5 — 强制升级太频繁

*2024-06-06*

强制升级太频繁，几个月就一次

### 1/5 — 好福利福利差

*2024-04-13, version 7.30.0*

参加的公司补充医疗团险，泰康，安盛都可以报销的药物，它平安不能报销。也不出示协议，不解决投诉。

### 1/5 — 垃圾

*2024-02-23*

垃圾中的战斗机，这么多保险公司，最垃圾了

### 1/5 — 垃圾 App，报销必须要下载，下载后全是广告！

*2023-12-26*

垃圾！

### 5/5 — 中国平安值得信赖

*2023-11-26*

从银行到保险到证券再到理财投资，我的所有的金融服务逐渐转投平安旗下，一帐通涵盖所有，全部需要均一站解决。关键平安的团队服务也是优秀的，近年在电子服务更是出色，保险理赔也简单，快捷！！世界500强就应该有的样子，中国平安安，实至名归。

### 1/5 — Cannot open

*2022-08-05*

The app unexpectedly quit warning the system is in root area. But I have already update iOS from jailbroken iOS12 to vanilla's iOS15.6. Hoping for the fix of my circumstance.

### 5/5 — 极方便

*2022-06-22, version 7.9.0*

相当好用，省时省力，处理速度快

## Version history (last 5 releases)

### 7.62.0 — 2026-08-28

1.更改手机号功能增加人脸核验
2.一些已知问题优化

### 7.61.0 — 2026-08-03

1、新增【金融账户】、【医健账户】
2、港澳台通行证增加姓名与证件号真实性校验
3、其他已知问题优化

### 7.60.0 — 2026-06-30

一些已知问题优化

### 7.59.0 — 2026-06-01

1、养老频道全新升级
2、新增支持“访客模式”
3、其他已知问题优化

### 7.58.0 — 2026-05-18

一些已知问题优化

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*