# 云客服

> 云客服 (iPhone/iPad app by wei wen jia information technology Co.,Ltd..)

- Source: https://appshunter.io/ios/app/id895736355 (this page in markdown: same URL + `.md`)
- Developer: [wei wen jia information technology Co.,Ltd.](https://appshunter.io/developer/931502731)
- Category: Utilities, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 9.0 · 62 MB
- Languages: Chinese (Simplified, China)
- Released: 2014-07-13
- Data updated: 2026-06-10
- User reviews in markdown: https://appshunter.io/ios/app/id895736355/reviews.md

## What is 云客服?

云客服是成都逸创信息技术有限公司专注SaaS模式的客户服务领域产品，支持将多种渠道客户的请求在同一地方进行管理和响应，提升企业的客户服务质量和效率。

【主要功能】
1.客服工单处理系统：对工单进行查看、处理和流转操作，有序、协同、高效地解决客户的问题。
2.IM在线客服功能：和客户及时沟通，随时随地与客户聊天，更快速地解决客户问题。
3.用户管理功能：可随时查看并维护用户信息，方便客户管理和团队管理。


## Version history (last 5 releases)

### 2.8.3 — 2020-07-20

1、添加工单模板功能；
2、修复已知bug，优化功代码

### 2.8.1 — 2019-04-12

1、修复工单分类显示出错的问题；
2、修复已知bug，优化功能。

### 2.8 — 2019-01-29

1.新增IM邀请对话中客服内部交流；
2.新增支持IM历史对话手动发起对话；
3.优化功能，修复已知问题。

### 2.7 — 2019-01-05

1.新增聊天消息语音转文字功能；
2.修复已知问题，优化功能。

### 2.6 — 2018-12-15

1.新增聊天发送视频功能；
2.新增聊天邀请客服功能；
3.修复已知问题，优化代码。

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## More apps by wei wen jia information technology Co.,Ltd.

- [爱客CRM - 只为提高你的销售业绩](https://appshunter.io/ios/app/crm/id931821297)
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- [励销云](https://appshunter.io/ios/app/id1457535987)
- [励销云私享版](https://appshunter.io/ios/app/id1508517775)

All apps by wei wen jia information technology Co.,Ltd.: https://appshunter.io/developer/931502731

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*