# 简单心理 - 专业心理咨询 — user reviews > 100 indexed App Store user reviews of 简单心理 by Beijing Zhujian Technology Co., Ltd., rated 4.70/5 from 124 ratings. - Source: https://appshunter.io/ios/app/id951454292/reviews - App overview in markdown: https://appshunter.io/ios/app/id951454292.md - Rating breakdown: 5★ 111 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 9 ## What do users think of 简单心理? Overall sentiment: mostly positive **Pros** - 👍 Professional and high-quality therapists - 👍 Affordable and budget-friendly therapy options - 👍 Convenient online therapy sessions - 👍 Helpful courses and self-healing content - 👍 Useful psychological tests and assessments - 👍 Responsive customer service - 👍 Free hotline and emotional support - 👍 Easy-to-use and clear interface - 👍 Good for learning and personal growth - 👍 Professional training for aspiring therapists - 👍 Helpful for various life challenges (relationships, anxiety, self-love) - 👍 Fast therapist matching and response - 👍 Good for learning about oneself - 👍 Valuable for students of psychology - 👍 Provides a sense of security and trust - 👍 Offers a wide range of courses - 👍 Positive impact on emotional well-being - 👍 Good for meditation and relaxation **Cons** - 🐛 App frequently crashes or freezes - 🐛 Slow loading times and performance issues - 🐛 Inconsistent access to features (e.g., hotline) - 🐛 Customer service can be unhelpful or lack authority - 🐛 Platform not always protective of consumers - 🐛 Rigid policies (e.g., full payment upfront, difficulty changing appointments) - 🐛 Therapists can be perceived as cold or untrustworthy - 🐛 Some content is now charged, previously free - 🐛 Issues with payment and balance - 🐛 Difficulty logging in or staying logged in - 🐛 Random matching without easy adjustment options - 🐛 Some free content quality can be low - 🐛 Inconsistent app performance across devices **Commonly reported bugs** - App crashes or freezes frequently - App does not load or is unresponsive - Difficulty logging in or staying logged in - Payment issues, balance not updating - Alarm/reminder system is inefficient and inaccurate - Hotline service is unreliable or unavailable - Slow loading times for content and features - App requires reinstallation to open after closing **Most requested features** - Make course time permanent for repeated learning - More psychological popular science content - More free content and activities - Improve quality of articles and hotline operators - More free meditation courses - More diverse activities ## Newest reviews (20 of 100) ### 4/5 — 针对简单心理app的中肯评论 *2025-09-13, version 20250911* 简单心理app是一个帮助我们所有人解决心理困惑的平台。她并不会给我们讲解高深以及虚头巴脑的心理学知识，而是通过常见的心理问题探讨其背后的认知误区或者情绪表达障碍。在我经历情感失败，自己难以走出来的日子里，我通过学习简单心理上心理学知识，了解到了自己对于情绪表达存在的障碍，难以区分事实与情绪。这些都是导致感情失败的关键原因。总之，如果你想提高心理韧性，不想一直受伤，一定要来这里学习必要的心理学知识，让自己走出痛苦，走出困境，走出牢笼。 ### 5/5 — 心理諮詢都可以好貼地 *2025-05-16, version 20250514* 原本以為心理諮詢好深奧，成日講啲理論，點知我嘅諮詢師講得好易明，令我更關注自己，真係幫到手 ### 5/5 — budget-friendly and easy to try *2025-05-16* The prices here are super reasonable, especially for someone new to therapy. No big financial pressure, perfect if you're just testing the waters ### 5/5 — Super professional and transparent *2025-05-16* You can clearly see each therapist’s background and expertise; Cọmpared to the in-person therapists I’ve met before, this platform totally holds up—and it's even more convenient! ### 5/5 — I found a therapist who really fits *2025-05-15* I’m the kind of person who bottles stuff up... but there are so many therapists here, I could pick one who really clicked with me. Finally found someone I feel cọmfy talking to! ### 5/5 — Lifesaver for workplace anxiety *2025-05-15* I often stress about how to handle work relationships. When that happens, I read some articles on the app—super relatable! After reading them I’m like, "Ahh someone finally gets it," and I just feel so much clearer. ### 5/5 — Fast therapist response *2025-05-14* after booking my first session, I got matched with a therapist super fast. No waiting around. Efficiency maxed out! ### 5/5 — hotline response was so fast *2025-05-14* I had a massive anxiety episode and the hotline picked up in seconds. Total lifesaver. I legit cried a bit after the call 😭 ### 5/5 — Self-healing courses are well designed *2025-05-14* Covers everything from mindset to practice; Clear structure, and exercises are easy to follow. Love it! ### 5/5 — Therapy is actually worth it *2025-05-14* The therapist quality exceeded my expectations! Big platform vibes but still affordable. No wonder people recọmmend it. ### 5/5 — 課程豐富 *2025-05-13, version 20250508* app入面嘅心理課程種類多，滿足唔同階段嘅需要，處於成長期嘅諮詢師真係好值得入手 ### 5/5 — 感謝相遇 *2025-05-12, version 20250508* 無論係人際關係定日常困擾，諮詢師都好認真聽我講，俾到回應，好安心 ### 5/5 — 鍾意呢度嘅測試 *2025-05-12, version 20250508* 心理測試又準又有趣，種類好豐富，幫我更了解自己，仲可以同朋友一齊玩，好啱社交 ### 5/5 — 感謝陪伴 *2025-05-11, version 20250508* 多謝你陪我走過每一個需要關懷同陪伴嘅時刻 ### 5/5 — 使用方便 *2025-05-11, version 20250508* 介面設計簡潔清晰，用起來超方便，而且有好多免費內容hhh ### 5/5 — 有安全感 *2025-05-10, version 20250508* 諮詢師好專業，每次諮詢都好有收穫，而家每週固定諮詢一次，每次都好似同可靠老朋友見面，安全感滿滿。 ### 5/5 — meditation really works *2025-05-09* I was feeling super anxious for a while, so I tried out some meditation courses at night. Just a few lessons helped me relax a lot. Feeling stable is sooo important! ### 5/5 — Low-price therapy was great *2025-05-09* affordable and still super professional! Totally changed my bias against cheap counseling sessions ### 5/5 — Gentle and reliable therapist *2025-05-09* I never felt judged during the sessions. The therapist was really gentle and guided me patiently. I’m so grateful! Hoping my husband can join me next time too ### 5/5 — Professional assessments *2025-05-09* After finishing the test, I genuinely felt like I gained a new perspective on myself Not some random fluff—felt pretty legit ## Most critical reviews (10 lowest-rated) ### 1/5 — 对于寻求帮助的人来说非常不好 *2022-08-18* 实质上是一个平台，不是咨询机构。说白了就是个租办公室的二道贩子，虽然服务都是它提供的，但是除了收钱概不负责。 想尝试心理咨询评估，但是不能自由选择性别，随机匹配，也没有完备的调整机制。询问客服能否更换，客服回复必须要自己跟咨询师沟通，退款也要自己跟咨询师沟通，那这就很离谱了。钱是简单心理收的，但沟通需要我自己去沟通，他们的客服不承担任何工作，还要浪费我的时间。 ### 1/5 — 咨询师极其差劲 *2022-07-19* 收费就贵。一共一小时，不讨论咨询目标，也搞不清楚我的情况，一直在像机器人一样问一些特别随机特别皮毛的问题。而且问题没有导向也没有切入点，就是特别死板地问基础情况，然后每个问题后面跟一句“你是怎么想的”，但我说了我怎么想，她也没有互动和反馈，就是微笑点头，再问下一个问题。全程没有任何有效建议，也完全看不出来她在不在听，还是在神游。结束了还问我收获大不大，我收获啥啊我，我就被她毫无感情地查了个户口。我很平和地说没收获，她还私信我说愤怒与不满是好事，说明你内心充满了力量。哭笑不得。花了大笔的钱，浪费了生命，没有得到哪怕一句有用的对话。我在其他平台也找过咨询师，从未碰到这么差劲的。真的别用，找罪受！ ### 1/5 — 一个不及格的app *2022-06-24* 下了最新的版本，每次只有下载后第一次才可以正常打开，第二次打开就一直卡在初始页面无法进入。每次想要用，就必须卸载，重新下载，重新登录，看过往用户评论，这问题五年前有五个月前还有，现在也都没有解决。其他问题，比如内容加载时间长，用户界面差，也都加重了用户的不适。这是个没有进取心，不关心用户体验的app，我凭什么会信任这样的平台给我提供可靠的心理服务？ ### 1/5 — 打不开app了 *2022-02-28* 更新后完全就打不开app了，只能卸载重装再打开，如果把app后台关掉再开又是打不开的状态（只停留在app初始页面），现在续约只能去网站，网站也变得非常慢。 ### 1/5 — App Charges everything now *2021-02-21* New update everything is charged. No more free meditation courses. I get that you try to monetize but those contents were what got me into the platform. I was a paying customer too. Now i just feel robbed ### 1/5 — Signed me out and never able to sign in again *2020-10-12* Horrible ### 1/5 — Couldn’t load *2019-05-07, version 20190426* 如果你焦虑就别用这个app了，完全不加载。只会让病情加重。 ### 1/5 — 支付功能有问题 *2019-04-13* 充值之后，余额为0。。。 ### 1/5 — very bad *2019-01-26* I set up the message about time changing. But the alarm start like 2 hours later let me loss my appointment. So inefficient! ### 1/5 — 速度太慢無結果 *2017-10-15, version 2017.09.27* 做了兩個測試最後都沒有結果 一次空白一次無法提交資料。運行速度需要提高 ## Most praised reviews (10 highest-rated) ### 5/5 — 咨询体验非常差 *2026-07-06* 客服没有处理权限，咨询开始了没有电话提醒，平台对消费者一点保护都没有，霸王条款，一开始就付全款，修改时间必须联系咨询师本人，非常麻烦人的感觉。咨询师也非常冷漠不值得信任。根本不是在帮助人。只是在匆匆忙忙圈钱 ### 5/5 — 讲得很不错 *2025-05-28* 内容非常详细，拆解的也很细致，而且助教老师的点评非常用心，让人看了很感动，能感受到老师们很负责任的投入，希望能把课程时间设置为永久的，可以反复学习 ### 5/5 — 服務好滿意 *2025-05-24, version 20250521* 堅持咗一段時間做諮詢，明顯感受到有幫助！ ### 5/5 — 良心出品 *2025-05-23, version 20250521* 推薦seed課，課程專業，而且平台對成為諮詢師有清晰嘅培訓規劃，報名好值得 ### 5/5 — 多啲科普 *2025-05-22, version 20250514* 希望平台可以出多啲心理科普內容，幫大家遠離心理困擾，真係好有意義 ### 5/5 — Finally found an emotional outlet *2025-05-21* I used to watch short videos every time I was upset. Now, I’ve gotten used to opening the app and meditating. Isn’t that a huge improvement? ### 5/5 — Affordable and trustworthy therapy—finally! *2025-05-19* As a stay-at-home mom, I don’t have steady incọme, so I always felt therapy was out of reach. But this app offers a range of prices that I can actually afford. Now I feel okay doing therapy long term. ### 5/5 — 確實唔錯 *2025-05-19, version 20250514* 一直想做心理諮詢師但唔知點入門，因為唔係相關科，後來發現呢度有體驗課，好適合新手，老師有名又專業 ### 5/5 — 學識愛自己 *2025-05-17, version 20250514* 以前成日忽略自己感受，而家有咗呢個平台，學識點樣照顧自己，學識愛自己 ### 5/5 — 感謝諮詢師 *2025-05-16, version 20250514* 小朋友反叛期搞到我好頭痛，林林老師教我點樣同仔溝通，家裏而家和諧咗好多 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*