# هيئة الاتصالات — CST.GOV.SA

> Unified portal for Communications, Space and Technology Commission services. (iPhone/iPad app by Communications, Space and Technology Commission.)

- Source: https://appshunter.io/ios/app/id955831108 (this page in markdown: same URL + `.md`)
- Developer: [Communications, Space and Technology Commission](https://appshunter.io/developer/818298493)
- Category: Business
- Price: Free
- Rating: 4.20/5 from 3,430 App Store ratings · 128 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 58 MB
- Languages: American English
- Released: 2015-01-16
- Data updated: 2026-07-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/id955831108/reviews.md

## What is هيئة الاتصالات?

طورت بوابة "متصل" لتكون البوابة الموحدة لخدمات هيئة الاتصالات والفضاء والتقنية لتخدم البوابة عدة مستفيدين على مستوى الأفراد او الجهات الخاصة او الحكومية بهدف تحسين جودة وكفاءة الخدمات الإلكترونية ورفع مستوى رضا المستفيدين وتوحيد التجربة الرقمية للمستفيد بشكل حديث ومميز.


"Mutasil" portal has been developed to be the unified portal for the services of the Communications, Space and Technology Commission, to serve the portal several beneficiaries at the level of individuals, private or government agencies, with the aim of improving the quality and efficiency of electronic services, raising the level of beneficiaries' satisfaction and unifying the digital experience of the beneficiary in a refreshing and better way.

## Key features

- Unified service portal
- Electronic service improvement
- Enhanced user satisfaction
- Modern digital experience
- Serves individuals and entities

## What do users think of هيئة الاتصالات?

Overall sentiment: negative

**Pros**

- 👍 Excellent service
- 🚀 Fast complaint resolution
- 💡 Helpful for resolving telecom issues

**Cons**

- 🐛 Frequent technical issues
- 🤖 Lack of human interaction
- 🕰️ Slow complaint handling
- 🤷‍♀️ Unclear complaint process

**Commonly reported bugs**

- Complaint submission failures
- Inability to track complaint status
- Compatibility issues with newer devices

**Most requested features**

- Ability to attach documents and photos
- Support for post office complaints
- Improved app design and user experience
- Multilingual support (English)

## Recent user reviews (10 of 128)

All indexed reviews: https://appshunter.io/ios/app/id955831108/reviews.md

### 1/5 — .

*2025-08-03, version 4.1.0*

هيئة ارقوز وجود مثل عدم

### 1/5 — تعامل غير مهني

*2024-09-20, version 3.4.5*

ما فائدة تقديم البلاغ إذا تم إلغاءه بحجة عمل شركة الاتصالات على حل المشكلة ولم تحل !! للاسف تطبيق غير مفيد

### 1/5 — سيء

*2024-09-07, version 3.4.5*

التطبيق المفروض يساعد المستهلك في ايجاد حل لمشكلات شركات الاتصالات لكنه هو بنفسه كارثي وسيء

### 1/5 — الشكاوي

*2023-12-27, version 3.4.4*

لا يستطيع الواحد يقدم شكوى 
تتنقل من صفحه لصفحه دون فايزه

### 5/5 — Mr

*2023-11-13, version 3.4.4*

Good 👍

### 1/5 — Spam cst application

*2023-10-17, version 3.4.4*

Due to failures and unsuspicious actions its rated as spam app due to alot of things and its oppression app

### 2/5 — واجهة فقط..

*2023-09-09, version 3.4.4*

التطبيق يعتمد بشكل اساسي على الموقع من دون تخصيص واجهات التطبيق…

### 1/5 — They are taking complaints for unauthorized sim activation

*2023-08-13, version 3.4.4*

They are taking complaints for unauthorized sim activation

### 1/5 — هيئة الاتصالات

*2023-08-12, version 3.4.4*

غير عملي تماماً ، وكل سنه يزداد سوء

### 1/5 — مايستحق حتى نجمه

*2023-08-11, version 3.4.4*

وكثيرة عليه

## Frequently asked questions about هيئة الاتصالات

### What does the "Mutasil" portal do?

The "Mutasil" portal is a unified gateway for electronic services provided by the Communications, Space and Technology Commission. It is designed to improve the quality and efficiency of these services for various users.

### Who can use the services offered by this app?

The portal serves multiple beneficiaries, including individuals, private sector organizations, and government agencies. Its aim is to provide a unified and improved digital experience for all users.

### Is there a cost to use the "Mutasil" portal?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases, indicating it's a complimentary service.

### What are the main benefits of using this portal?

The portal aims to enhance the quality and efficiency of electronic services, raise the satisfaction level of beneficiaries, and unify the digital experience in a modern and distinctive way.

## Version history (last 5 releases)

### 4.2.0 — 2026-01-28

Improved user experience for the “My Numbers” inquiry service.
Improved user experience for the Coverage Maps service.

### 4.1.7 — 2025-11-19

- إضافة تفاصيل سياسة الخصوصية داخل التطبيق
 - Privacy Policy details have been added

### 4.1.5 — 2025-08-21

- Minor updates and stability improvements
- New profile photo crop tool for user uploads

### 4.1.0 — 2025-01-28

يضم هذا التحديث عدد من التحسينات:
•	تحديثات أمنية وتحسينات عامة 
•	تحسينات على تجربة المستخدم أثناء تصفح التطبيق
•	تحسين استعراض الطلبات.

This update includes several enhancements:
•	General enhancements and security updates.
•	User experience enhancements.
•	Improvements on reviewing requests.

### 4.0.0 — 2024-11-20

The Unified Portal for the services of the Communications, Space and Technology Commission Application Update

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*