# 富邦行動銀行(即將下架!!) — user reviews

> 28 indexed App Store user reviews of 富邦行動銀行(即將下架!!) by TAIPEI FUBON COMMERCIAL BANK CO., LTD., rated 4.78/5 from 2,679 ratings.

- Source: https://appshunter.io/ios/app/id964733020/reviews
- App overview in markdown: https://appshunter.io/ios/app/id964733020.md
- Rating breakdown: 5★ 2,199 · 4★ 423 · 3★ 38 · 2★ 2 · 1★ 18

## What do users think of 富邦行動銀行(即將下架!!)?

Overall sentiment: negative

**Pros**

- 🚀 Fast and convenient
- 🔒 Secure
- 👍 Good service

**Cons**

- 🐛 Crashes and bugs
- 👎 Outdated and poor UI/UX design
- ⏱️ Slow login and loading times
- 🤔 Lack of intuitive features

**Commonly reported bugs**

- Inability to use quick login
- Constant 'Loading...' issue after login
- Compatibility issues with older devices

**Most requested features**

- Improve UI/UX design
- Add support for password managers
- Provide English language option
- Enhance login and loading speed

## Newest reviews (8 of 28)

### 1/5 — Very unprofessional

*2022-01-05*

富邦銀行這麼大的銀行，手機app的完整度卻像學生作品？認真丟臉！
撇除介面簡陋，使用者體驗極差！功能不完善！甚至是最基本的款項查詢功能都做的很不直覺式…研究了好一陣子才搞懂它的邏輯。
說實話真的替自己國家的有規模的銀行，做出這樣的產品而感到十分的丟臉…

### 1/5 — 跟美國的銀行app比起來差超多

*2021-05-10*

—信用卡費竟然不能用app轉帳繳是哪招
—最重要的帳戶餘額竟然不是default 顯示？？？
—反而一堆沒什麼用的雞肋功能模糊焦點

### 1/5 — 非常難用

*2019-04-14, version 5.70*

應該參考一下別家銀行的App超醜又難用

### 1/5 — 完全無法使用

*2018-06-30, version 3.30*

連主畫面都進不去，就是一片天空藍

### 1/5 — 打不開，無法使用

*2018-06-23, version 3.30*

我是用iphone8, 根本打不開無法使用

### 1/5 — 開不了

*2018-06-07, version 3.30*

現在這個版本用iphone8開不了

### 3/5 — 如何App加卡

*2018-05-14*

如何App 加卡

### 1/5 — 無法更新 can't update. Useless

*2016-12-17*

無法更新 can't update. Useless

## Most critical reviews (10 lowest-rated)

### 1/5 — 爛到有剩的app 趕緊下架得好

*2024-12-28*

無法理解為什麼一個app可以爛的如此理直氣壯…連推出新的fubon+的轉移彈窗廣告都可以轉移失敗，然後原本 login 的 session 直接被登出
一直都不支援 1Password 等密碼管理工具也就算了，連貼上密碼都不行，真的是又不安全又反智的設計

**Developer response:** 謝謝您的反饋，非常抱歉讓您有不好的使用體驗，我們會針對各項功能持續優化，若您在使用上尚有任何問題，懇請與本行客服聯繫，我們將安排專人為您服務。

### 1/5 — Awful

*2024-10-09*

Oh my! First of all… where’s English option? Wasn’t Taiwan supposed to be foreigner friendly? Bilingual and all. The app UI is extremely outdated. It’s almost shocking. Nothing works as it supposed to.  The worst app from all the banks in the country! Shocking that Costco would cooperate with a bank like that.

**Developer response:** Thank you for letting us know your unpleasant experience and sorry for making you feel bad. We will be more attentive and more focused on the optimization of the user experience, and continue to work hard to listen to the voice of customers,  providing services that meet the needs of users. 
Our ebank did provide English service, please enter the URL: [https://ebank.taipeifubon.com.tw] and press "En" to swich the language from Mandarin to English. 
If you have any questions, please feel free to contact us (email to csr@fubon.com or call 02-87516665) for further assistance.

### 1/5 — Worst banking App UI

*2024-07-05*

Someone seriously need to work on this app’s UI ….

**Developer response:** Thank you for letting us know your unpleasant experience and sorry for making you feel bad.
We will be more attentive and more focused on the optimization of the user experience, and continue to work hard to listen to the voice of customers to provide services that meet the needs of users.
Thank you for your feedback, we have continued improving this issue. If you have any questions, please feel free to contact us (email to csr@fubon.com or call 02-87516665) for further assistance.

### 1/5 — 介面醜、無法快速登入

*2024-06-11*

如標題，介面真的很醜；以為自己已經設定好快速登入，結果每次都要手動輸入。登入很不便利，根本不會想要常常使用，記帳功能好像很好，但我要記帳還要糾結這些，那我不如用其他記帳軟體

**Developer response:** 謝謝您願意讓我們知道您的使用體驗，也很抱歉讓您產生不好的感受。 
建議您可嘗試下列步驟： 
1. 請您以密碼登入進去後於【三條線>個人服務>快速登入設定>取消快速登入】並重新設定一次快速登入。
2. 若重新設定還是無法使用，請您移除App並重開機，於Apple Store重新下載App後重新設定指紋/顏值登入。
若您仍無法解決該問題，請您透過本行客服信箱csr@fubon.com，或與本行客服(02-87516665)聯繫，將有專人協助您處理。

### 1/5 — UX design of the app is not well designed

*2024-02-17*

The interface of the app is very poorly designed. I also have other Taiwanese bank apps… Fubon’s is by far the worst. I signed up Fubon simply because I shop at Costco in Taiwan where requires the assigned credit card to be used for payment. Fubon is run by one of the richest family in Taiwan, really can’t believe they don’t even properly invest on the app design at all.

**Developer response:** Thank you for letting us know about your experience.
We will be more attentive and more focused on the optimization of the user experience, and continue to work hard to listen to the voice of our customers to provide services that are closer to the needs of users.
If you have any questions, please contact our customer service (02-87516665) and someone will assist you.

### 1/5 — 這個UX 真的太爛了

*2023-08-29*

什麼爛Ux

### 1/5 — 一直卡在登入後的Loabing⋯

*2023-08-24*

App更新後： 1.每次登入都無法用「快速登入」 2.輸入正確帳號、密碼，就一直卡在登入後的「Loading⋯」 3.能不能有選項，關掉邦你存的擾人頁面～

### 1/5 — 一直卡在登入後的Loabing⋯

*2023-08-10*

App更新後：
1.每次登入都無法用「快速登入」
2.輸入正確帳號、密碼，就一直卡在登入後的「Loading⋯」
3.能不能有選項，關掉邦你存的擾人頁面
祝各位MIS、富邦銀行，抓臭蟲成功、愈來愈發達！

### 1/5 — The UI and UX of the app are outdated

*2023-06-03*

I suggest investing more time and resources into enhancing the design of the app. Currently, the design appears outdated, and the user experience (UX) lacks intuitiveness. Considering that Fubon is one of the leading financial institutions in Taiwan, it would greatly benefit the brand's image and reputation to align the design quality with its stature. By prioritizing a modern and user-friendly design, you can provide a more satisfying experience to your customers and reinforce your position as a top-tier financial institution.

### 1/5 — 不管怎麼更新都一樣醜

*2022-04-20*

醜

## Most praised reviews (10 highest-rated)

### 5/5 — 更新版本發生不可控制的錯誤

*2023-11-18*

麻煩兼顧一下iPhone 6的使用者吧！你們還有使用iPhone 6的客戶！

**Developer response:** 謝您願意讓我們知道您的使用體驗，也很抱歉讓您產生不好的感受。 造成您的不便，敬請見諒，相關單位已緊急修正，請將您的行動銀行App版本更新至10.61版。 因新版更新後，尚需一段時間才能同步至每一位客戶的手機，若您收到更新提醒卻無法更新時，建議您先嘗試將APP刪除並重新下載。 若您仍無法解決該問題，歡迎您透過本行客服信箱csr@fubon.com，或與本行客服(02-87516665)聯繫，我們將安排專人為您服務。

### 5/5 — 非常棒

*2023-05-04*

方便快捷，安全

### 5/5 — Service

*2022-11-01*

Very happy with your service. Thanks

### 5/5 — Wish you have English app!

*2022-09-12*

Wish you have app in English for daily banking!

### 5/5 — Nice bank app

*2015-04-02*

It's easy to use and way to better than other bank app

### 4/5 — 比新版好用很多

*2025-02-12*

不懂為什麼要用新版，有夠慢，介面也不直覺。新版介面雖然比較乾淨，但是完全不想用。

**Developer response:** 謝謝您的反饋，非常抱歉讓您有不好的使用體驗，我們會針對各項功能持續優化，若您在使用上尚有任何問題，懇請與本行客服聯繫，我們將安排專人為您服務。

### 3/5 — 希望介面能更流暢

*2023-02-17*

希望貴司能參考一下其他銀行的app
自訂使用者介面是最基本的功能，但卻不能更改功能的排序？
介面希望能更流暢、更有質感，現在的介面已沿用多年，需要與時俱進。

### 3/5 — 無法快速登入

*2023-01-13, version 9.90*

就算是選快速登入，還是每次都要輸入帳號密碼，而且「Loading……」的時間很慢。卡通icons 很醜。

### 3/5 — 介面設計待改善

*2021-07-12*

用了好幾年，比起其他改版後的網路銀行介面美觀、路徑(分類、直覺)和功能都不足，以富邦的標準只有失望。

### 3/5 — Need improvements

*2018-09-15*

App crashes when trying to tap notification tab right after app launched in last 2 updates, no problem before

Login speed is wayyyyy too slow, even slower using touch or Face ID

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*