# 考拉海购-世界对我的偏爱 — 官方自营 正品保障

> Membership e-commerce for cross-border imports with guaranteed authentic goods. (iPhone/iPad app by Hangzhou Youmai Internet Technology Company Limited.)

- Source: https://appshunter.io/ios/app/id965789238 (this page in markdown: same URL + `.md`)
- Developer: [Hangzhou Youmai Internet Technology Company Limited](https://appshunter.io/developer/1597679171)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.17/5 from 147 App Store ratings · 32 written reviews indexed
- Age rating: 17+
- Requires: iOS 12.0 · 141 MB
- Languages: Chinese
- Released: 2015-03-04
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/id965789238/reviews.md

## What is 考拉海购?

考拉海购是以跨境进口业务为主的会员电商。主打官方自营，全球直采的零售模式，为消费者精选全球品质好货，保证优质质价比。 

【官方自营直采】
国外货源地直接采购，已与2000+全球一线品牌和头部供应商达成战略合作，精心挑选全球最值得买的品质好物，只为放心购买。
 
【全球正品保障】
创新引入蚂蚁区块链技术，打造考拉专属区块链系统，信息上链，全程追踪溯源。同时，品牌官方认证授权，十二层正品严控，官方保障，假一赔十。

【黑卡会员权益】
（1）折上95折：自营实物全覆盖，30万+品牌好货；
（2）亲友卡：偏爱加倍，权益同黑卡（亲友卡除外），可完全独立使用
（3）黑卡独享商品：甄选全球好物，仅供黑卡；
（4）黑卡消费金：每月领100元，全年最高可享1200元，每月黑卡日活动使用；
（5）税费券：每月20元，跨境省心购；
（6）运费券：每月20元，自营通用；
（7）退货免运费：自营商品免费上门取件；
（8）专属客服：100%人工客服，一键召唤，快速响应；

## Key features

- Official direct sourcing from global suppliers
- Guaranteed authentic products with blockchain tracking
- Exclusive black card member benefits
- Discounts on over 300,000 items
- Monthly consumption and tax vouchers
- Free shipping for returns on self-operated items

## Recent user reviews (10 of 32)

All indexed reviews: https://appshunter.io/ios/app/id965789238/reviews.md

### 1/5 — 广告信息太多，用后各种广告打电话的

*2021-12-01, version 4.62.0*

超级垃圾的软件，各种提供身份证，正价的东西也砍单，买了东西，各种广告电话满天飞，所以注重个人信息安全的，谨慎使用和下载，我已卸载

### 1/5 — 垃圾App

*2021-10-04*

海外电话都不能填

### 1/5 — ipad不能横屏

*2021-06-02, version 4.50.0*

用起来很难受

### 1/5 — iOS14.3 闪退

*2020-12-20, version 4.40.0*

iOS14.3 闪退

### 3/5 — 投诉Like平台的工作人员Yukionna

*2020-06-11, version 4.30.0*

真的从来没有见过品行如此差的人，从小红书上求我入住你们的Like平台，入住后没有给我任何的帮助指导，但凡我问任何问题就对我态度很差毫无耐心地怼，让我去钉钉上问别的工作人员。后来完跟她说不好意思这个态度我无法和她继续合作，请换别的工作人员。 然后很快她就把我拉黑、从钉钉的群上踢出、封禁我的考拉账号、我之前发的两个帖子都被她以不合格为由禁发。 呵呵，就这个工作人员的工作态度，考拉Like能做大做好也是有鬼了。 我发的内容那么不堪她当初干嘛如舔狗一般跑去小红书上请我？ 麻烦你们规范一下自己工作人员的行为，她这个行为完全没有为你们平台负责，做事都是由自己的心情。 考拉Like做不好就是毁在这种人手里。

看到你们的回复，我给你们提供的客服邮箱发了邮件却被退回，看起来并无法联系到。

**Developer response:** 亲爱的用户，您好！非常抱歉给您带来不好的体验，考拉客服邮箱已更新：kaolakefu@service.alibaba.com，您可以将相关信息及联系方式反馈给我们，我们接收后会及时为您跟进处理，感谢您的理解与支持，祝您生活愉快！

### 5/5 — best prices!!!

*2020-05-20, version 4.28.5*

Why is the imported one cheaper than the domestic one?

### 2/5 — Can not prove it is not fake. Customer service is terrible.

*2020-05-06, version 4.28.0*

Me:“ I need your help to confirm those goods are not fake. Please check the authorize certificate of that seller.” Customer service staff:”I don’t want to waste my time. Just trust me. I said they are genuine” 

Of course they didn’t say that, they just always tell you “We never sell fake merchandise, that’s why you choose our platform” Sounds groundless and specious, right?

Hey customer service staff. Are you acting a stand up comedy? Do something like a human rather than an autoresponder.

### 1/5 — 差评硬塞女CEO 头像

*2019-08-17, version 4.14.6*

差评差评受不了硬塞女CEO 头像

### 1/5 — 能不能别尼玛的老换图标

*2019-05-26, version 4.11.5*

好的不学，净学垃圾呢？

### 3/5 — iPad Pro 12.9兼容性不够好

*2019-05-24*

Pro 12.9’’显示的图片被放大，app没有对pro优化。

## Frequently asked questions about 考拉海购

### What is this app?

This app is a membership-based e-commerce platform specializing in cross-border imports. It focuses on direct sourcing from global suppliers to offer authentic, high-quality products at competitive prices. The platform emphasizes a direct retail model with official self-operation and global procurement.

### How does the app guarantee product authenticity?

The app employs multiple layers of authenticity control. It utilizes Ant Blockchain technology for transparent tracking and traceability of products. Additionally, it has official brand authorization and a twelve-layer strict control system for genuine products, offering a ten-times compensation for any counterfeit items.

### What are the benefits of the black card membership?

Black card members receive several exclusive benefits, including an additional 5% discount on self-operated physical goods, a 'friend and family card' to share benefits, access to exclusive black card-only products, and monthly consumption vouchers and tax vouchers. Members also receive shipping vouchers and free return shipping for self-operated items.

### Is this app free to use?

The app itself is free to download and browse. However, to access the full range of benefits, including discounts and exclusive products, a black card membership is required, which involves in-app purchases. There are also monthly vouchers and coupons available for members.

### What kind of products can I find on this app?

The app offers a wide selection of quality goods sourced globally, with a focus on cross-border imports. This includes products from over 2000 international first-tier brands and top suppliers. You can expect to find items across various categories such as fashion, beauty, and lifestyle products.

## Version history (last 5 releases)

### 5.31.0 — 2024-06-17

海购商品春款折扣季，黑卡会员3折起

### 5.30.0 — 2024-05-22

考拉618大促，会员疯抢2折起

### 5.29.0 — 2024-04-17

海购商品春款折扣季，黑卡会员3折起

### 5.28.1 — 2024-04-03

海购商品春季上新，黑卡会员3折起

### 5.28.0 — 2024-03-20

海购商品春季上新，黑卡会员3折起

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All apps by Hangzhou Youmai Internet Technology Company Limited: https://appshunter.io/developer/1597679171

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*