# Idaho Lottery — user reviews

> 150 indexed App Store user reviews of Idaho Lottery by Idaho State Lottery Commission, rated 1.90/5 from 248 ratings.

- Source: https://appshunter.io/ios/app/idaho-lottery/id1229231227/reviews
- App overview in markdown: https://appshunter.io/ios/app/idaho-lottery/id1229231227.md
- Rating breakdown: 5★ 42 · 4★ 6 · 3★ 4 · 2★ 33 · 1★ 163

## Newest reviews (18 of 150)

### 2/5 — Crashes

*2026-06-08, version 4.4.90*

The favorites page is not loading. The homepage jackpot amounts are incorrect. “Something went wrong. Please try again later”. When selecting a lottery game, you either get a white screen, or the app crashes.

### 2/5 — Ticket scanner won’t scan again

*2026-05-17, version 4.4.90*

Love this app but the scanner constantly glitches and stops working

### 2/5 — Increasingly broken

*2026-04-11, version 4.4.90*

The least functional app on my iPhone. It used to work for a few weeks, then it would have to be deleted and reinstalled. Now it won’t initialize at all, but sure will eat up the battery.

### 2/5 — Okay’ish

*2026-04-11, version 4.4.90*

You would think that with how much money this division pulls in that they would be able to make a decent running app. It’s chaotic, unorganized, hard to navigate, etc. and that’s when it actually running.

### 2/5 — Not scanning tickets

*2026-04-07, version 4.4.89*

Scanner seems to be down again. Getting a lot of try again later messages!

### 2/5 — Convenient when it works

*2026-01-25, version 4.4.87*

Scan feature does not work well with iPhones, seems to only use one of the lenses, and not the one for up close pictures.  This is also the only app on my phone that will cause it to overheat when using the camera.

### 1/5 — Scanner doesn’t work half the time

*2026-01-25, version 4.4.87*

Horrible experience overall and worse when the scanner doesn’t work.

### 1/5 — Totally broken

*2025-12-26, version 4.4.84*

Where do I start?  When creating a login it didn’t recognize + as a special character. Finally got that figured out and logged in. Tried to scan a card, aligned the barcode and… nothing! Then tried to input the code manually. It tells me it should be 14 digits and another 4 digits.  The barcode is 24 digits, so I press the “i” for help on manual scanning and nothing pops up. Just a mess. Good luck getting it fixed.

### 1/5 — Thumbs down

*2025-12-25, version 4.4.84*

App doesnt work.

### 1/5 — Discrimination

*2025-12-24, version 4.4.84*

Not everyone has a local number. I moved to Idaho from out of state and will never have a 208 area code and because of that it won’t let me create an account.

### 1/5 — Won’t open.

*2025-12-24, version 4.4.84*

Can’t even open it. Instantly crashes.

### 2/5 — Update sucks

*2025-12-22, version 4.4.84*

Since the last “update “ the app no longer works I click on it and it acts like it wants to start up then just disappears

### 1/5 — White screen

*2025-12-21, version 4.4.84*

App won’t load just a white screen

### 1/5 — App crashing

*2025-12-18, version 4.4.84*

Won’t even fully open, just crashes instantly.

### 2/5 — Needs lots of work, but scanner works when you can open the app

*2025-12-15, version 4.4.84*

Needs a lot of help from uptime to professionally entering credentials and proofing secure passwords. App could be so much better from not crashing on loading and not being accessible for over a week. Would even offer software services to get this app operating securely and pleasantly. It could be a really good thing but is not reliable or very trustworthy yet

### 1/5 — App blank screen

*2025-12-12, version 4.4.84*

A little frustrated with the App. It crashed while I was scanning tickets and now when I try to open it, it opens to blank screen. I have deleted and reinstalled and still opens to blank screen.  Checked settings, permissions and power cycled phone, with no success.

### 1/5 — Broken yet again

*2025-12-12, version 4.4.84*

White screen..

### 2/5 — Power ball reader broken

*2025-12-07, version 4.4.84*

When you scan a powerball ticket, all it says is “Note” then nothing else. I have a ticket that won $4 and the app doesn’t acknowledge it. Then when you look at the scan history it says $0. This app could be costing you money if you’re not careful. Don’t trust it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor scanner

*2026-07-11, version 4.4.90*

The app USED to work well. It does not scan the bar codes the majority of the time anymore. I did email the lottery, their reply was to off load and then get the app loaded again, but I let them know it did not change the problem when tried. Now it’s back to the old hand entry way.

### 1/5 — App not working

*2026-06-28, version 4.4.90*

App not working

### 1/5 — Worst app ever

*2026-05-17, version 4.4.90*

Scanner never works

### 1/5 — Password impossible

*2026-05-04, version 4.4.90*

Hard to create an account. Every time I tried to create a password, it didn't qualify. Wouldn't even let my iPhone create a password. DELETING APP ASAP

### 1/5 — Doesn’t really work

*2026-04-29, version 4.4.90*

Won’t scan tickets and won’t take manually entered codes? Isn’t that the whole app’s purpose 😭

### 1/5 — This app works 20% of the time

*2026-04-11, version 4.4.90*

This app is incredibly frustrating and inconsistent. Don’t recommend

### 1/5 — Lost all my points

*2026-04-07, version 4.4.89*

The app was good and now it keeps telling me that something went wrong and now all 14000 of my points just disappeared. I tried to get in touch with someone but no reply.

### 1/5 — Crashes constantly and never updates properly

*2026-04-05, version 4.4.89*

App is constantly crashing. When it doesn’t crash it glitches and won’t scan tickets or wont load the actual updated prize amounts. It’s really frustrating to use. You’d think with all the lottery money they could make an app that works properly.

### 1/5 — Scanner never works

*2026-01-25, version 4.4.87*

I’ve tried every angle, distance, lighting, etc and the camera will turn on but it never captures the ticket.

### 1/5 — App needs update

*2026-01-25, version 4.4.87*

A lot of things don’t work

## Most praised reviews (10 highest-rated)

### 5/5 — Must Have if You Play

*2025-08-27*

Absolutely love this app. It of course has its glitches- but the team at Idaho Lottery are very responsive and do their best to fix any and all problems as fast as they can!! I love being able to scan my tickets, view percentage sold, and spend my points all in one place.

### 5/5 — update

*2024-09-27*

So I just wanted to report a bug with the Idaho Lottery app go to click on it to open it up and you open it up and it automatically closes on you so hopefully you guys can fix this soon. Thank you.

### 5/5 — Undervalued, Needs an update, but can “Do good” 🫡

*2024-06-28*

Actually very useful, wish they worked directly with the lottery tho :( other than that, needs definitive scan results instead of note. Play good 🔥

### 5/5 — Updated review!

*2023-04-05*

After they worked on the app it started working, this app is great! I would have missed a couple wins without it! 😄updated review
This app was a lifesaver and so great to have, sadly the update has made it impossible to use. 🥲 I click on it, it starts to open, then closes. I can’t use it at all. I hope this will be fixed soon!

**Developer response:** Oh no!  That's not good.  Have you tried deleting it and re-downloading?  If you continue to have issues please give me a call and we can work through it together.  Hoping to get this back to a lifesaver app. :). Thanks so much for your patience.

### 5/5 — Lottery

*2022-05-29, version 3.6.0*

Awesome app. Let’s you scan your scratchy’s and lottery tickets, like powerball or any other drawings. Found out I won money on a scratchy that I thought it was a loser. After each drawing you just go to your saved powerball tickets for example and will update the amount you won. No more checking numbers it does it all for you, just scan and save. For a free app it is awesome and will make sure you don’t miss anything.

### 3/5 — App not loading

*2026-04-11, version 4.4.90*

Lately, this App has had a lot of issues with not loading.  When I go to the App, it says 
“ something went wrong “
I have been deleting the App from my phone and installing again.  I did contact Idaho Lottery and they said they were aware of the problem.

### 3/5 — Needs an update

*2025-12-12, version 4.4.84*

Not sure if it’s the new OS, but my app is not working.

### 3/5 — Can’t check tickets

*2025-09-01*

I usually have no issue, but it says you fixed this issue 3 weeks ago. You most definitely did not. Because it won’t let me scan on mine or my mans tickets on either of our phones lately

### 3/5 — State Lottery App

*2024-09-08, version 4.4.52*

The app is OK. The scanner worked.

### 3/5 — It’s Better

*2021-04-17, version 3.3.4*

This is better than the apps they used to have. I have a few I consider “should fixes” and some “efficiency ideas”.

Should Fix

Have VIP points load more quickly. I check if tickets are processed for VIP, but the points ledger doesn’t load most of the time at first, refreshing a few times and waiting for a minute to load does it sometimes, but sometimes I have to go to the website. 

Give expiration dates for the promos in app, or at least error with a more pointed reason (I.e. this promotion expired xx/xx. 

Efficiency Ideas

After scanning for points, have it give an option to do the 2nd chance or promotional entries directly from the scan. 

The Retailers tab should load by GPS. 

When looking at a ticket, would be nice to click find this ticket near me (but don’t know how feasible here). 

The VIP Card button should have an x or clear option instead of having to tilt phone to get it to clear). 

The crossword app should be directly linked to your main app. 

Fix the Wooh button not doing anything. 

The “VIP Card” button is overall confusing.  Easily confused with “VIP Club” button with the same logo. Even if you just changed one of the logo colors.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
