# Idaho Power — user reviews

> 26 indexed App Store user reviews of Idaho Power by IDAHO POWER COMPANY, rated 4.84/5 from 3,241 ratings.

- Source: https://appshunter.io/ios/app/idaho-power/id1614519151/reviews
- App overview in markdown: https://appshunter.io/ios/app/idaho-power/id1614519151.md
- Rating breakdown: 5★ 2,023 · 4★ 107 · 3★ 34 · 2★ 12 · 1★ 30

## Newest reviews (8 of 26)

### 5/5 — Very helpful, despite usage UI bug

*2024-05-20, version 1.0.21*

Overall, this is a very helpful app. However, there is one persistent UI bug in the usage daily view. For those with on-site generation, the power generated relative to used bar chart is way off.

No idea what the bars are relative to, but it looks very wrong when 20 used kWh shows as the same height as 60 kWh generated.

What’s weird is on one day, the bar graph shows different relative values day to day even when the kWh used/generated are very close or the same.

### 5/5 — Wow.

*2023-10-01, version 1.0.13*

A power company made a good app. That one wasn’t expected, but here we are. And it’s not even just a bog standard payment portal, this thing is a fully-featured app.

Check out your billing, see your estimated bill for next month, see outage reports and info, and check your usage to incredibly detailed levels.

On top of all of this, the UI is very pleasant and easy to use.

Good job guys!

### 5/5 — Simple Intuitive Easy

*2023-02-01, version 1.0.9*

Nice job on the app. Gave me everything I wanted to see, and easy to find. As it evolves might be nice to see what kind of power usage idaho power is providing in percentages. Ie. Hydro, solar, other.   I can see adding ways to save on heat and cooling but it’s really the same things… insulation, airtight house, efficient appliances, etc   Thanks to ID power and developers for working together and building a very nice app.

### 5/5 — Finally useful info

*2022-09-23, version 1.0.4*

I have solar and I love being able to track usage day by day. I would like to be able to have it sooner than 3 days out as it currently is now, but other than that this is a vast improvement on usable feedback.

### 5/5 — Simple and easy

*2022-04-16, version 1.0.0*

Simple and easy to use!

### 5/5 — Easy to use

*2022-04-13, version 1.0.0*

I can easily find my billing info. Works great!

### 5/5 — Simple and easy

*2022-04-13, version 1.0.0*

It’s clear about my energy use.  Payment needed.   I love that it provides me information about outages and when they will be restored.

### 5/5 — Great App!

*2022-04-12, version 1.0.0*

So grateful that Idaho Power has an app. It makes accessing my bill so much easier. Plus it is aesthetically pleasing.

## Most critical reviews (10 lowest-rated)

### 1/5 — No statement access

*2026-08-13, version 1.2.23*

Useless

### 1/5 — Solar

*2026-08-04, version 1.2.23*

In 2019 they changed it from a one-to-one buyback now there’s no beneficial reason to have Solar and it isn’t about making it equal for all people. It’s almost punishing the people that bought Solar to try to save money.

### 1/5 — Usage

*2026-06-09, version 1.2.23*

Usage NEVER works. I have deleted, redownloaded and it’s still an issue.

### 1/5 — Solar rip off

*2026-06-01, version 1.2.23*

I generate more electricity than I used this month and I still have to pay.

### 1/5 — Never works

*2025-06-27, version 1.2.15*

This app never ever works. I’ve been late on my payment because this app never even loads to get me to the sign in page.

### 2/5 — Terrible User Experience

*2025-02-15, version 1.2.14*

The UI is nice and very modern, but don’t be fooled. It’s not functional—graphs take forever to load (if they load at all). Every time I try to pay my bill using my bank account, it says “payment method declined” but if I hit “edit payment method” and then press pay with the same info, it works. These bugs are terrible enough to make the whole app basically useless—if I can’t reliably view my usage each month and pay my bill, what more can a power company app offer? Please fix these bugs.

### 2/5 — Crashes a lot

*2023-04-29*

The app itself is fairly easy to use. I’d say it’s a normal user interface so 3/5 for that. 
That said the app crashes at start up 70% of the time. On any device we have on any network. 
It’s a good start. Just need to work out the bugs. 
That said it has lots of neat features and you can break down and track your power usage. 

Remember when rating… A 5 star review is more than you could ever imagine, a piece of art and technology perfectly weaved into one. 
Society used 5 star reviews for just normal service. That’s not the idea of 5 stars. Not every player in the game deserves a participation trophy.

### 3/5 — It’s a start,,,

*2022-10-27, version 1.0.5*

Since there are so few reviews I’m guessing this is a fairly new app for Idaho power. Might be handy for a quick check on your bills but doesn’t do much in terms of helping a user to discover ways to save energy. Heating, cooling, and hot water heating is where most of our money is spent each month and I’m looking for ways to monitor that so as to improve and understand my usage and how it relates to my actual bill. I hope future upgrades to this app includes something other than just simply kilowatt hours.

**Developer response:** Thanks for your review. The app is new and are looking at ways to better include energy savings tips and information. We appreciate your feedback!

### 5/5 — 5 star

*2026-05-22, version 1.2.19*

Love this app it’s the easiest quickest pain app I’ve ever dealt with

### 5/5 — Easy app payments

*2026-04-14, version 1.2.19*

Great user friendly app

## Most praised reviews (8 highest-rated)

### 5/5 — Electricity

*2026-01-19, version 1.2.17*

No issues!

### 5/5 — Easy

*2025-12-27, version 1.2.17*

These guys made this pretty quick and easy to make my payment every month( and also they sent us free light bulbs as well) which came in handy 2 weeks later

### 5/5 — The app seems to work well

*2025-12-26, version 1.2.17*

I haven’t had any issues yet. I do wish that I could sign in on the app without having to divert to a browser, but even with that inconvenience it functions well.

### 5/5 — super awesome power bill aid payer!  I is happy when the power is on! 😀😀😀😀

*2025-12-11, version 1.2.17*

this is a fantastic app!  so easy to use and its very reliable ! 😀  i will use this app fo eva! 😀

### 5/5 — A total game changer

*2025-09-10, version 1.2.15*

This app is supreme. I strongly recommend.

### 5/5 — Reliable , great info

*2025-08-20, version 1.2.15*

I like how easy Idaho Power makes it to go paperless. The My Usage feature is helpful for seeing where my power goes, and the budget pay option makes it easier to plan for bills each month.

### 5/5 — Login in

*2025-05-27, version 1.2.15*

Accidentally logged out! There is no way to activate face login again! Spend 3 hours, email wrong all wrong ! How is that ?

### 5/5 — Hi

*2025-02-23*

why don't you have quick pay that would be much better like this there are non stop problems with payment

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
