# IDBI Bank GO Mobile+ — user reviews > 159 indexed App Store user reviews of IDBI Bank GO Mobile+ by IDBI BANK LIMITED, rated 3.70/5 from 180 ratings. - Source: https://appshunter.io/ios/app/idbi-bank-go-mobile-plus/id1318206368/reviews - App overview in markdown: https://appshunter.io/ios/app/idbi-bank-go-mobile-plus/id1318206368.md - Rating breakdown: 5★ 89 · 4★ 36 · 3★ 5 · 2★ 11 · 1★ 39 ## Newest reviews (12 of 159) ### 3/5 — Biometric Authentication is not working. Please modify according to iPhone 17 pro floating island *2026-04-22* The app has been improved a lot from previous versions and the experience is much better now. Most of the things can be done on the app and reduces the visits at the branch. Just few glitches here n there, but overall good. Please check the interactive icons on the top panel as clicking gets difficult with the floating island. The icons have merged with the time and other icons. Please test it on the iPhone 14 Pro and do the required placement of the icons. TY **Developer response:** Dear Customer, We truly appreciate your support and encouragement. Please continue sharing your valuable feedback to help us improve the app further. If you enjoy the app, kindly consider improving your App Store rating. Regards, Team IDBI ### 2/5 — Performance issue *2026-03-06* There are issues in the App on ios and i dont think they try to resolve them **Developer response:** Dear Customer, We apologize for the inconvenience caused. Please update the application, and if you are still facing the same issue, we kindly request you to write to us at customercare@idbi.co.in along with your Customer ID so that we can resolve this at the earliest. Regards, Team IDBI ### 2/5 — UPI SMS timeout error *2025-07-07, version 3.2.6* I have ICICI and IDBI NRE / NRO accounts , UPI with ICICI works smooth since more than a year, IDBI is still struggling with sending registration SMS for UPI, “timeout” error(review from the USA) ### 2/5 — Dated and tired *2025-04-26* The most annoying thing about the app is that it asks you if you want to create a soft token every time you login. Just app 101, if I don’t want to sign up don’t remind me every time. Ability to look at my Demat holdings and generate statements is missing. Ability to easily create FDs is one good thing about the app. ### 3/5 — Not working when open the the app *2025-04-03, version 3.2.3* Whenever i open the app it immediately closed. There is nothing to share screenshots because i am not able to capture that moment when it’s closes i have uninstalled and reinstalled but that also didnt worked ### 3/5 — Misleading service options *2025-03-29* While the overall interface is good and easy to use, it offer few account related services which are actually not processed by the blackened team. Rather, one has to walk in to the branch to get it done. Why provide options which you will not process? This is misleading and frustrating. Also, provide some relevant information about the outcome of a service request. **Developer response:** Dear Customer, We apologize for the inconvenience caused. Please Confirm if the same issue is occurring now or it has been resovled. Kindly write to us on customercare@idbi.co.in along with your customer id so that we can resolve the issue at the earliest. Regards, Team IDBI ### 2/5 — After last update not working properly in i phone 14 pro max *2025-02-21, version 3.2.1* . ### 1/5 — Worst banking app ever *2025-02-04* IDBI Bank has the worst app design. I’ve been using their mobile banking app for the past 3-4 years, and it never works smoothly for more than a couple of months. There’s always some issue—sometimes the app opens to a blank screen, other times the mPassbook stops updating. And when you report these problems to the bank or customer care, you find out that they’ve silently launched a new app in the market. Instead of updating the existing app, they keep releasing new ones, leaving customers to figure out on their own why the old app stopped working and what the new one is called. It’s frustrating and completely ridiculous! How is this supposed to be convenient for customers? **Developer response:** Dear Customer, We apologize for the inconvenience caused. Kindly write to us on customercare@idbi.co.in along with your customer id so that we can resolve the issue at the earliest. Regards, Team IDBI ### 1/5 — Mobile verification issue *2025-01-28, version 3.1.9* there is some issue with this app on newer iPhones for App/mobile number verification . With new app installed It accepts customer ID and mpin then ask for activation of app . When customer id entered it sends sms and pop up a screen saying verify. Then says activation failed . But when put the same sim on older iphones it activates properly. ### 1/5 — UPI error *2025-01-14, version 3.1.9* Getting error pop up as “Invalid JSON” when try to approve UPI request. Recent release not tested by team. ### 1/5 — Not working *2024-12-29, version 3.1.8* App not working ### 1/5 — Pathetic app *2024-12-22, version 3.1.6* The app is supposed to work for NRIs but there is no provision to activate it for NRIs. Some ransom message is needed to send to an India number which never works. HOW on earth NRIs are supposed to use it ## Most critical reviews (10 lowest-rated) ### 1/5 — Frequent Errors & Poor Banking Experience *2026-07-15* The IDBI GO mobile app is extremely disappointing. It frequently throws errors, suffers from repeated server downtime, and often becomes unusable when you need it the most. Basic banking tasks turn into a frustrating experience due to poor reliability and performance. What makes the experience even worse is the delay in enabling essential services. Even after completing the required formalities, service activation often depends on slow and lethargic branch processing, leaving customers waiting for days without any clear updates. For a banking app, reliability and timely service are non-negotiable. Unfortunately, IDBI GO falls short on both counts. I hope the bank focuses on improving app stability, reducing downtime, and streamlining branch processes to provide the level of service customers expect. ### 1/5 — Asking to update app even no update is present in App Store *2026-03-05, version 3.3.1* Asking to update app even no update is present in App Store ### 1/5 — Unable to Re-activate the App from USA *2025-08-14* While on travel to USA, surprising when I tried to initiate any transaction like IMPS, NEFT for payment of my insurance premium, the app displays “User is blocked for doing any OTP transactions. Please re-activate the application to enable transaction access.”. When I am trying to re-activate the application it’s giving me error that “Kindly connect to a Mobile Network for processing activation.” Please note that, I am able to receive SMS from other banks as well as other SMS & also able to make international calls while I am in USA then why the application is giving me this error. I contacted my branch, but they are also not able to help me. Humble request to immediately help me else I will loose my mediclaim insurance which I am opting from so many years. **Developer response:** Dear Customer, We apologize for the inconvenience caused. Could you please confirm whether the issue still persists or if it has been resolved? We Kindly request you to write to us at customercare@idbi.co.in along with your customer ID so that we can resolve this as earliest as possible. Regards, Team IDBI ### 1/5 — To the app developers and IT team *2025-06-18, version 3.2.6* The app even connected to the internet via WiFi or mobile internet still asks to connect to network to activate 😡 ### 1/5 — Lethargic App of 2025 *2025-05-13, version 3.2.4* Need to Speed - Highly Slow and not so updated. Internet Banking is even slower for IDBI Bank compared to Mobile Banking ### 1/5 — Never connect *2025-04-01, version 3.2.2* It take so long for me to connect to sever and most of the time it doesn’t connect and gives error message. What is point of having mobile banking app which doesn’t work . Need improvement ### 1/5 — Worst Banking App *2025-03-26, version 3.2.1* The more humiliating things than it being the worst banking app is that they don’t do anything to fix the issue. ### 1/5 — Activation issue *2025-03-02* This app always asks for activation, connect to mobile internet and send sms. This happens frequently and even activated and used recently. Not reliable to use if don’t have mobile internet **Developer response:** Dear Customer, We apologize for the inconvenience caused. New Update has been released on Play Store which addresses this issue. Kindly update the Application. Regards, Team IDBI ### 1/5 — Worst app ever used in my life *2025-02-27, version 3.2.1* I feel school kids may create better than this app. ### 1/5 — New update required *2025-02-22, version 3.2.1* New updation not available ## Most praised reviews (10 highest-rated) ### 5/5 — After updating it’s not working properly. Now it’s working. *2025-08-06* My email id not showing on account details, but I have get emails from bank,in manage debit card option, card not showing. Please Fix this bugs immediately. After one week i have uninstall the application, if problem persist. Thanks to developers team, now it’s working again . **Developer response:** Dear customer, We thank you for your appreciation and support. Please continue providing us your valuable feedback so that we can further improve. Regards, Team IDBI ### 5/5 — BJ *2025-08-02* It is one of the best mobile app in banking. I have used many foreign banks like citi bank, standard chartered and HSBC along with HDFC, ICICI bank and SBI but I find IDBI banks mobile bank is much advanced and easy to navigate. It does give me all at one place. I am keeping my account and have opened whole family’s accounts with IDBI bank . Very good and helpful app. **Developer response:** Dear customer, We thank you for your appreciation and support. Please continue providing us your valuable feedback so that we can further improve. Regards, Team IDBI ### 5/5 — Great Interface *2025-08-01* Very smooth and easy to use. Lots of features for easy banking experience. 👍🏻👍🏻 **Developer response:** Dear customer, We thank you for your appreciation and support. Please continue providing us your valuable feedback so that we can further improve. Regards, Team IDBI ### 5/5 — Excellent *2025-07-30, version 3.2.7* The app has very user friendly interface which makes it easy to use. It has all necessary features integrated which provides seamless banking on the go. The app is fast and excellent to use. ### 5/5 — Fast & Secure *2025-07-29, version 3.2.7* It’s fast, secure & responsive ### 5/5 — Fast n Easy *2025-07-25, version 3.2.7* I used for transfer. It is faster n easy. Ofcourse it is secure with soft token. I give 5star. ### 5/5 — App is Good but slow *2025-07-22, version 3.2.7* Idbi bank go mobile is excellent for transferring funds through imps like that , but that app login and performance is slow otherwise app is excellent and also one thing to add beneficiary is taking less time it’s so good ### 5/5 — APP *2025-07-14, version 3.2.6* Very good ### 5/5 — An Exceptional App - Best in Class and User-Friendly ★★★★★ *2024-11-21* IDBI GO MOBILE + is incredibly user-friendly and sets a high standard for mobile apps. Its clean design, smooth performance, and real-time updates make it a joy to use. Features are well-designed, customizable, and cater to diverse needs. Overall, a top-notch app that balances simplicity and functionality perfectly. **Developer response:** Dear Customer, We thank you for your appreciation and support. Please continue to provide us with your valuable feedback so that we can further improve the App. Regards, Team IDBI ### 5/5 — One app for all your banking transactions *2024-11-21* The app is user-friendly and seamless. I can easily check my account balances, transfer funds, pay bills, and make investments . The app's security features are top-notch, one can rest assured. The user interface is modern and sleek, making it easy to navigate. I appreciate the customizable dashboard, which allows me to prioritize my frequently used features. What impresses me most is the app's reliability and speed. Transactions are processed quickly, and I've never experienced any glitches or errors. I highly recommend it to anyone looking for a hassle-free banking experience! **Developer response:** Dear Customer, We thank you for your appreciation and support. Please continue to provide us with your valuable feedback so that we can further improve the App. Regards, Team IDBI --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*