# IDEA Platform — Facilities, IT & Requests

> Facilities, IT & Requests (iPhone/iPad app by IDEA Enterprises LLC.)

- Source: https://appshunter.io/ios/app/idea-platform/id6757621827 (this page in markdown: same URL + `.md`)
- Developer: [IDEA Enterprises LLC](https://appshunter.io/developer/1867869937)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 58 MB
- Languages: American English
- Released: 2026-01-24
- Data updated: 2026-10-11
- User reviews in markdown: https://appshunter.io/ios/app/idea-platform/id6757621827/reviews.md

## What is IDEA Platform?

IDEA Platform connects facilities, IT, and supported operational requests in one staff-facing environment. Use guided reporting to provide the details your teams need to manage the work.

REPORT SUPPORTED REQUESTS
Submit facilities, maintenance, IT, and other operational requests supported by your organization's configuration. Include relevant details and supporting photos or files in the reporting workflow.

CONNECT REQUESTS TO THE TEAMS THAT MANAGE THEM
The mobile app connects staff intake to the broader IDEA Platform. Facilities, IT, and operations teams can route and assign requests, track work status, and maintain comments, files, and work records in IDEA. Platform workflows also support preventive maintenance and asset context, depending on the selected modules and configuration.

FIND WORK IN ITS LOCATION
In supported configurations, view campus maps and building floor plans, find rooms and equipment, and open mapped work orders to update progress and add comments.

SUPPORT YOUR ORGANIZATION'S WORKFLOWS
K-12 is a priority use case for IDEA, with facilities and IT requests alongside configured hazard and incident reporting. The platform model also supports operational work across sites. Available features depend on your organization's modules, configuration, and user permissions.

GET STARTED
Use the workflows enabled by your organization. For access or setup help, contact your organization's IDEA administrator.

IDEA supplements organizational procedures and does not replace emergency services.

Developed by IDEA Enterprises LLC.
Learn more: https://idea-vis.com/
Product inquiries: info@idea-vis.com

Previously listed as Guardian: Operations.


## Version history (last 5 releases)

### 1.7.1 — 2026-10-08

Guardian: Operations is now IDEA Platform. We've updated the app name and branding to align with IDEA's connected operations and request-management platform for facilities, IT, and supported operational requests.

### 1.7.0 — 2026-09-29

Introducing Maps. See your campus at a glance, open building floor plans, and find rooms and the equipment in them. Your open work orders now appear on the map, where you can update their progress and add comments. Search for buildings, rooms and equipment, and choose what the map shows. Managers can mark out areas and keep track of the equipment that belongs in them. Plus fixes and improvements throughout.

### 1.6.7 — 2026-08-20

- Bug fixes, performance improvements

### 1.6.6 — 2026-08-01

- Bug fixes, performance improvements and optimizations
- New Asset Scanner features within Reports
- Improved UI/UX

### 1.6.5 — 2026-07-25

- Bug fixes, performance improvements
- UI improvements
- New asset requests

## Related topics

[operations center pro run](https://appshunter.io/ios/topics/operations-center-pro-run) · [ericsson connected operations](https://appshunter.io/ios/topics/ericsson-connected-operations)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-11.*