# Ideal CU Mobile — user reviews > 40 indexed App Store user reviews of Ideal CU Mobile by Ideal Credit Union, rated 4.83/5 from 4,534 ratings. - Source: https://appshunter.io/ios/app/ideal-cu-mobile/id1436063821/reviews - App overview in markdown: https://appshunter.io/ios/app/ideal-cu-mobile/id1436063821.md - Rating breakdown: 5★ 3,831 · 4★ 428 · 3★ 79 · 2★ 14 · 1★ 31 ## What do users think of Ideal CU Mobile? Overall sentiment: positive **Pros** - 👍 Exceptional customer service - 🚀 Easy to use mobile banking - 💡 Versatile account access - 🚀 Fast check deposit - 👍 Professional and helpful staff **Cons** - 🐛 Bugs in app updates - 🔧 Difficult to use certain features - 🔧 Limited branch access - 🔧 Restrictive daily transaction limits **Commonly reported bugs** - Transfer screen freezing - Inability to view transaction memos - Repeated login credential requests - App not opening or crashing **Most requested features** - Face ID login option - Free credit check feature - Landscape mode support on iPad - Improved transaction memo viewing ## Newest reviews (14 of 40) ### 3/5 — Zelle is awful *2026-06-16, version 4021.0.3* Overall, this is a good app. My only problems are with the Zelle interface. It’s very barebones and leaves much to be desired. It doesn’t flow well with the rest of the app. Also, you do not have the ability to scan other user’s Zelle QR codes. This means I have to get people’s email or phone number instead of simply scanning. I understand this probably isn’t a huge priority but as a college student, Zelle is the best way for me to pay friends back for food, gas, etc. ### 4/5 — Best cu *2025-10-25, version 4018.1.1* Always going above and beyond in customer, service interest rates, and loan rates ### 4/5 — Dennis *2024-04-22, version 4012.3.1* I like IDCU. The things I dislike is I’m far from a branch now that I retired. Also there is a daily limit for purchases. Some days I do all my shopping and other things pop up and it’s disappointing. ### 3/5 — ***Review UPDATE**** update 09/06/2023 on ipad mini *2024-02-05, version 4011.1.0* *******They finally REfixed a previous update when using this app on an ipad. Landscape view/usage works again.******* Will the DEVELOPERS EVER REVIEW THIS ISSUE?Prior to update, ipad version of app could be viewed in landscape. After update on 9/6/23 it reverts to portrait and will not change to landscape. Please fix and retest before release of the next update.. ### 5/5 — Awesome from a Distance *2023-09-07, version 4009.1.1* I moved out of MN during the Covid era and moved my funds with me. I tried using a bigger, more nationally recognized bank and was incredibly frustrated comparatively. I was charged “convenience fees” for almost every transaction, could not view my ROTH information, and literally lost money by using the more popular bank. Banking with Ideal has been just that, “ideal.” I get real time transaction notifications, I can view MULTIPLE accounts from the same app, and when I do something dumb (like forget my password), I don’t dislike calling their customer service representatives, because I don’t feel like a burden. They really seem like they enjoy fixing my issues. It’s a solid organization! ### 5/5 — So good *2023-08-18, version 4008.1.0* So good ### 4/5 — Wish there was Face ID login and free Credit checking *2023-07-19, version 4008.1.0* One thing I wish the app had for faster login in is Face ID otherwise the other banking apps I have used are as good and easy as this one but some do have free credit check ### 5/5 — Ideal credit union *2023-06-14, version 4007.2.1* App works very well able to do what I need to do with the bank. ### 5/5 — Mobile Banking *2023-05-31, version 4007.2.1* I can use it with confidence of security. Very user friendly and I appreciate the chat option ### 5/5 — Awesome App *2023-03-30, version 4006.0.1* Makes online banking so easy!! ### 5/5 — Great place to Bank! *2023-02-27, version 4005.5.2* Ideal credit union really cares for their customers, and they go above and beyond to make sure that they’re always being taken care of. ### 5/5 — Ideal CU phone app *2023-02-24, version 4005.5.2* I’m very happy using Ideal’s app. I have been using it for several years now and have had great success with it. It’s especially useful to deposit checks from my small business. I would recommend it to anyone who needs versatile access to funds. Thank you Ideal CU! ### 5/5 — Best bank in the USA *2023-02-23, version 4005.5.2* I love this bank and all the work the employees have done for me over the years. I appreciate the help on all the assistance and I would never leave this bank. Ever. I recommend this bank and hope this bank builds a branch in Nevada. Please. ### 5/5 — Been with Ideal Credit Union Since 1999. *2023-02-22, version 4005.5.2* What an amazing bank 100% satisfied. When I call I get excellent customer service. Thanks Ideal Credit Union. I love being a part of the ideal credit Union Family. They will always be there for you. ## Most critical reviews (10 lowest-rated) ### 1/5 — So upset *2024-09-17, version 4014.1.3* First of all who has to make an appt to talk to someone, I thought your bankers were always there for you. If you work it makes it truly hard to get in for they did not take appts after 4pm. My cash card never worked at gas stations or grocery stores but no problems anywhere else. Truly embarrassing!!! I deposited a large check and even though it was taken out of the other bank I still did not have access to my money after 5 working days! I am done 😡 ### 1/5 — Major Bugs *2024-01-10, version 4011.1.0* Now you can’t click transaction memos to read the full title, and the transfer screen freezes ### 1/5 — Latest update 09/06/2023 on ipad mini *2023-09-26* Will the DEVELOPERS EVER REVIEW THIS ISSUE?Prior to update, ipad version of app could be viewed in landscape. After update on 9/6/23 it reverts to portrait and will not change to landscape. Please fix and retest before release of the next update.. ### 1/5 — Fix your app! *2022-10-11, version 4002.1.2* Every time I log in it wants me to give my “phone a name” every. Single. Time!!!! And yes I make sure to click the “remember me” button. ### 1/5 — What happened *2022-01-10, version 3021.3.0* 9/10 times I have no access to my account because it says downloading updates Really annoying ### 1/5 — Widget missing *2021-06-25, version 3018.0.0* Bring the widget back ### 2/5 — Best Credit union in the state *2026-08-06, version 4021.0.3* I’ve been a member for over 50 years at Ideal credit union and they are the best of all the rest they listen to you the customers. ### 2/5 — Hard to use *2025-03-25, version 4016.1.2* The moved bill pay into a sub-menu a pain, I cannot scroll through the options for the destination account on my iPad when transferring, have to use my phone. And I am sick of the banner add that takes up half the screen. Please have user testing. ### 2/5 — Latest update 09/06/2023 on ipad mini *2023-09-09* Prior to update, ipad version of app could be viewed in landscape. After update on 9/6/23 it reverts to portrait and will not change to landscape. Please fix and retest before release of the next update.. ### 2/5 — It’s okay *2023-02-02, version 4005.5.2* Keeps logging me out and constantly needing to get a code from my phone and another device name for the same thing. ## Most praised reviews (10 highest-rated) ### 5/5 — Love *2026-07-30, version 4021.0.3* So easy and convenient!!!! ### 5/5 — Online banking *2026-07-06, version 4021.0.3* Best way to do banking ever ### 5/5 — Mobile *2026-04-14, version 4020.2.0* AWESOME INTERNET ACCESS AND EXCELLENT ### 5/5 — Printing *2026-02-15, version 4020.0.0* It would really be great if there is an option for me to print the mobile statement If there is one, I have to be able to find it ### 5/5 — Exceptional customer service *2025-10-09, version 4018.1.1* I am very pleased with getting the results I needed to access my online account. My phone needed to be replaced and I could not login. I called the bank spoke with Dania, she guided me through the process to get the information I needed for online banking. Thank you. Robert R. ### 5/5 — Customer satisfaction, highest level *2024-09-20, version 4014.1.3* I called, and the bank service person was very professional and asked if I needed any other help. I said I was happy with the bank and she wished me a great day. That is super to hear someone listening and hearing your needs to help you. Much appreciated. ### 5/5 — Ideal Credit Union *2024-08-17, version 4014.0.0* I have been banking with Ideal Credit Union for years! Nice staff and I’m glad that they’re on top of letting you when you’re account is being compromised. Keep up the great work! ### 5/5 — Great banking app! *2024-06-15, version 4013.1.0* Easy to manage and deposit review time has gotten much faster! ### 5/5 — Mobile Banking is easy *2024-04-29, version 4012.3.1* As someone who works all the time and has trouble getting to a location to deposit checks the mobile banking is an easy to use tool. I can just click and deposit a check right into the account I want. Simple and easy to use, I get a confirmation email, letting me know, and you can talk to someone virtually, if you have any questions. I recommend it to family members who have ideal. ### 5/5 — Easy Quidk *2023-10-12, version 4009.1.1* This app is so easy for online banking. Mobile check deposits to transfers take seconds. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*