# Ideal Halo

> Remote control for Ideal Halo Wi-Fi heating systems and boilers. (iPhone/iPad app by Ideal Boilers.)

- Source: https://appshunter.io/ios/app/ideal-halo/id1462761803 (this page in markdown: same URL + `.md`)
- Developer: [Ideal Boilers](https://appshunter.io/developer/1326270378)
- Category: Lifestyle
- Price: Free
- Age rating: 4+
- Requires: iOS 12.4 · 66 MB
- Languages: English
- Released: 2020-06-23
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ideal-halo/id1462761803/reviews.md

## What is Ideal Halo?

At Ideal Heating we believe in making life easy by keeping things simple.

The Ideal Halo app works seamlessly with the Ideal Halo Wi-Fi control and your Ideal boiler or heat pump to provide you with easy and efficient control of your heating. Simple to set up and control your heating from your smart phone, it integrates into your busy lifestyle.

Stay in control of your heating with easy to use schedules

Adjust your heating whilst on the move to avoid needlessly heating your home

Tailor your heating to your lifestyle, only heat your home when you are there with Geolocation*

Smart home compatibility, control your heating with your smart home devices.

See boiler and heat pump fault notifications directly on your phone

Instant updates on the health of your boiler or heat pump

Smart support automatically sends your boiler data to the experts at Ideal Customer Service

Accurate weather compensation in real time from over 6,000 forecasted locations to enhance the efficiency of your boiler*

## Key features

- Remote heating control
- Customizable schedules
- Geolocation heating adjustments
- Smart home integration
- Boiler/heat pump fault notifications
- Real-time weather compensation

## Recent user reviews (10 of 103)

All indexed reviews: https://appshunter.io/ios/app/ideal-halo/id1462761803/reviews.md

### 1/5 — Bare bones “functionality”

*2026-06-24, version 2.0.11*

Very limited. You can basically set your heating on/off manually or adjust the timer. In a world of digital controls this is pretty basic. For example, what about setting the hot water temperature in the app. Or at least telling me what it’s set to. What about trending data, such as cylinder temperature? Come on you could do so much more!

The more recent update includes new “optimisation” settings which appear to randomly switch your heating on and off in advance of your schedule. Anytime you alter your schedule time or temperature then you risk an optimisation coming in (especially if you don’t answer to say ‘no’ optimisation for example by just closing the app, it defaults to putting an optimisation on). 

It’s also frustrating that once you make any manual adjustment to the system. For example to stop it running when it’s randomly come on, you are then unable to alter any of the systems settings without cancelling the override.

All in all an update which just includes extra frustrations. I’m not sure if or how Ideal developers reach out to their user base to see what the users might like, but so far the updates seem like developer ideas rather than improvements that an end user might suggest.

—— Update 23 June 2026. 
For about two months now and despite updates the app no longer works to update the timed hot water schedule. So this bare bones app is even less functional. Who actually tests this? Do ideal engage with their customers over the app?

### 1/5 — Terrible

*2026-06-08, version 2.0.10*

I didn’t think it could be as bad as the reviews but it’s worse than that. I can’t even get it to connect and I’m savvy. 
Whoever is responsible for the this should be fired. In this day and age when AI can code almost anything, this is shocking. Does anyone care at Ideal? Your reputation is trash online for this app.

### 1/5 — Dreadful

*2026-06-02, version 2.0.10*

This app is not user friendly. The scheduling is not easy to use and when you have got it set up how you want it, the heating doesn’t come on when it should do. The holiday setting is pointless because you can apply a start date. This has not been designed with the customer in mind.

### 3/5 — Average App

*2026-05-03, version 2.0.10*

Average App, would be nice to have move feedback info, like usage. It’s very underdeveloped compared to any other digital thermostat aftermarket brands. They are 3rd party and can show more data. I would expect Ideal, considering the own the boiler hardware, to be able to share data info, like daily usage reports, easy. Needs to be updated.

### 1/5 — Can’t delete account

*2026-04-18, version 2.0.10*

Once you enter your details in the app, there is no option to delete the account after.

### 1/5 — Bare bones “functionality”

*2026-04-05, version 2.0.10*

Very limited. You can basically set your heating on/off manually or adjust the timer. In a world of digital controls this is pretty basic. For example, what about setting the hot water temperature in the app. Or at least telling me what it’s set to. What about trending data, such as cylinder temperature? Come on you could do so much more!

The more recent update includes new “optimisation” settings which appear to randomly switch your heating on and off in advance of your schedule. Anytime you alter your schedule time or temperature then you risk an optimisation coming in (especially if you don’t answer to say ‘no’ optimisation for example by just closing the app, it defaults to putting an optimisation on). 

It’s also frustrating that once you make any manual adjustment to the system. For example to stop it running when it’s randomly come on, you are then unable to alter any of the systems settings without cancelling the override.

All in all an update which just includes extra frustrations. I’m not sure if or how Ideal developers reach out to their user base to see what the users might like, but so far the updates seem like developer ideas rather than improvements that an end user might suggest.

### 1/5 — Awful

*2026-03-19, version 2.0.10*

Just plain hopeless

### 1/5 — What is going on?!

*2026-03-10, version 2.0.10*

Why won’t the App set the hot water times! It seems almost impossible to get three daily ON settings inputted without the app doing whatever it wants. It won’t switch OFF to ON and seems very confused about running a setting on into the next day.

### 1/5 — They don’t care

*2026-02-18, version 2.0.9*

So I change internet provider and need to update the interface. Four hours later it’s still not happening. Deleted and reinstalled the app. It just stalls at the accept password step. Clearly the useless clowns who put this app together along with Ideal don’t give a damn about customers. These reviews speak volumes snd shame on Ideal. I now remember the mare I had three years ago in initial set up. The nightmare has returned…..

### 1/5 — Useless

*2026-01-23, version 2.0.9*

This is probably the worst and most infuriating app I’ve had to use. Had my heat pump installed recently and this was the kit they left me with. Went to install the app and saw the awful reviews and just hoped my experience may be different. Obviously it wasn’t. The app just doesn’t work in any sense of the word. You change settings and it ignores them. You set a schedule for heating and it doesn’t do anything. The front page says that my target temp is 18, I go into my settings and it clearly says Ive set it to 20 for this time but for some reason it’s just ignored that. Even though it says 18 it doesn’t turn the heating on anyway and knows the current room temp is 14. Absolutely infuriating

## Frequently asked questions about Ideal Halo

### What does the Ideal Halo app do?

The Ideal Halo app allows you to remotely control your Ideal boiler or heat pump via your smartphone. It provides features for setting heating schedules, adjusting temperatures on the go, and optimizing energy usage through geolocation and weather compensation.

### What are the key features of the Ideal Halo app?

Key features include easy-to-use heating schedules, remote temperature adjustments, geolocation-based heating control, smart home compatibility, and instant notifications for boiler or heat pump fault codes. It also offers real-time weather compensation for enhanced efficiency.

### Is the Ideal Halo app free to use?

The app itself is free to download and use. However, it requires the Ideal Halo Wi-Fi control and is designed to work with Ideal boilers or heat pumps. The description mentions in-app purchases are not present, but ads are.

### What devices is the Ideal Halo app compatible with?

The app works seamlessly with the Ideal Halo Wi-Fi control and your Ideal boiler or heat pump. It also integrates with smart home devices for voice control and offers smart home compatibility.

### How does the Ideal Halo app help save energy?

The app helps save energy by allowing you to tailor your heating to your lifestyle, only heating your home when you are there using geolocation. It also features accurate, real-time weather compensation which adjusts your heating based on external temperatures, enhancing boiler efficiency.

## Version history (last 5 releases)

### 2.0.11 — 2026-06-15

Releases can include, but are not limited to:
- New features
- Improved functionality
- Bug fixes
For further information on releases visit idealheating.com

### 2.0.10 — 2026-02-26

Releases can include, but are not limited to:
- New features
- Improved functionality
- Bug fixes
For further information on releases visit idealheating.com

### 2.0.9 — 2025-10-13

Releases can include, but are not limited to:
- New features
- Improved functionality
- Bug fixes
For further information on releases visit idealheating.com

### 2.0.8 — 2025-09-25

Releases can include, but are not limited to:
- New features
- Improved functionality
- Bug fixes
For further information on releases visit idealheating.com

### 2.0.7 — 2025-09-02

Releases can include, but are not limited to:
- New features
- Improved functionality
- Bug fixes
For further information on releases visit idealheating.com

## Apps similar to Ideal Halo

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Wren Kitchens](https://appshunter.io/ios/app/wren-kitchens/id1479770833) | 3.6 (169) | Free | Lifestyle |
| [Road Angel Halo](https://appshunter.io/ios/app/road-angel-halo/id1436652405) | — | Free | Lifestyle |

## More apps by Ideal Boilers

- [Ideal Touch](https://appshunter.io/ios/app/ideal-touch/id1362742827)
- [Installer Connect](https://appshunter.io/ios/app/installer-connect/id1483057431)
- [T-Sync](https://appshunter.io/ios/app/t-sync/id1547272824)
- [i Assist from Ideal](https://appshunter.io/ios/app/i-assist-from-ideal/id1547274306)
- [Ideal LINK Pro](https://appshunter.io/ios/app/ideal-link-pro/id1579056551)

All apps by Ideal Boilers: https://appshunter.io/developer/1326270378

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
