# Ideal Touch

> Remote smart thermostat control for Ideal boilers with energy efficiency features. (iPhone/iPad app by Ideal Boilers.)

- Source: https://appshunter.io/ios/app/ideal-touch/id1362742827 (this page in markdown: same URL + `.md`)
- Developer: [Ideal Boilers](https://appshunter.io/developer/1326270378)
- Category: Lifestyle, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 9.0 · 12 MB
- Languages: American English
- Released: 2018-05-14
- Data updated: 2026-06-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ideal-touch/id1362742827/reviews.md

## What is Ideal Touch?

You’re in control.  The Ideal Touch Connect heating app allows complete control of your heating system anytime and anywhere from your smart phone and web browser. As Touch is designed by Ideal boilers, for Ideal boilers, the Touch app integrates seamlessly with your boiler to ensure you get first class performance with top class efficiency.

With over 40 time and temperature periods per week, the Touch app can handle even the busiest of lifestyles with ease.

HEATING CONTROL, ANYTIME, ANYWHERE
- Control your heating at home or on the move.
- Multiple users can connect to one home
- OpenTherm modulation
- Weather compensation using up-to-date information from over 6,000 weather stations
- Touch constantly monitors the inside and outside temperature, making sure your boiler only ever uses the minimum gas it needs to, reducing your energy consumption.
- Holiday function
- Remote Smart Support from Ideal Boiler Customer Service

## Key features

- Remote heating control
- Set time and temperature periods
- OpenTherm modulation
- Weather compensation
- Energy consumption monitoring
- Holiday function
- Remote customer support

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/ideal-touch/id1362742827/reviews.md

### 1/5 — No longer works

*2025-11-19, version 1.1.1*

This app stopped working so called Ideal boilers to be told ‘as we no longer manufacture the Touch thermostat, we can’t help you’. Not exactly ‘Ideal’!

### 1/5 — Could be really good but …

*2024-12-09, version 1.1.1*

This app could be great but unfortunately it keeps signing me out of, therefore in gps mode sometimes the heating stays on when I leave the house !

### 1/5 — Do not buy one of these boilers

*2024-10-27, version 1.1.1*

Useless never connects, logs you out, server always go down therefore your left with no heating terrible terrible app and boiler😡😡😡

### 1/5 — Update

*2024-02-02, version 1.1.1*

This really needs an update, always logging me out of my account. Functions need to be made smoother. 

The fact it has not been updated in 4 years says it all for a big organisation like Ideal surprised more finances have not been allocated to improving this product.

### 1/5 — Rubbish App

*2023-10-29, version 1.1.1*

I have been in Technology all my working life and have never seen an application so poor . 

As usual as soon as the clocks go back or forward , you can guarantee that someone has not taken this into account and the server fails ..   Probably won’t be fixed until Tuesday.

Full of bugs and hasn’t been enhanced for years .. I hope Ideal are not paying their App support company to much money !!

### 1/5 — UPDATE THE APP

*2022-11-02, version 1.1.1*

This app needs an update to solve the bugs, forgetting about customers because you have a more expensive “smarter” solution isn’t good customer service. 0 stars rating

### 1/5 — Does not work

*2022-01-14, version 1.1.1*

This app really needs an update. Whatever time or temperature you set it at on the app, it just changes it to what it feels like moments later. You would think they would update it with the amount you pay for the product. Pretty poor service from ideal.

### 1/5 — Waste of time!

*2021-10-31, version 1.1.1*

Absolutely rubbish, doesn’t do what you ask it to do, very rarely stays connected!!

### 1/5 — Crap app that’s what it should be called!!

*2021-03-28, version 1.1.1*

Never works, always a problem. Wish I had the Worcester boiler now!!!!!

### 1/5 — Doesn’t Work

*2021-01-02, version 1.1.1*

Regret asking for a smart device when fitting replacement boiler. This is terrible. When I want to use the app it never remembers password so I have to type it in (and remember what I set it to) so rather than a simple few clicks to update settings it takes a lot on more effort. Often changes made in the app never make it to the boiler so you end up using the battery hungry room stat instead. Few updates for the app make me think fixes are not coming anytime soon. I’m also not sure how easy it would be to replace this with an alternative controller due to the way it integrates with the boiler.  This should be avoided.

## Frequently asked questions about Ideal Touch

### What does the Ideal Touch app do?

The Ideal Touch app provides complete remote control of your Ideal boiler heating system via your smartphone or web browser. It allows you to manage heating schedules, monitor temperatures, and optimize energy usage from anywhere.

### What are the key features of the Ideal Touch app?

Key features include remote heating control, the ability to set over 40 time and temperature periods per week, OpenTherm modulation, weather compensation using real-time weather data, a holiday function, and constant monitoring of indoor and outdoor temperatures to reduce gas consumption.

### Is the Ideal Touch app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees.

### Who is the Ideal Touch app designed for?

This app is designed for owners of Ideal boilers who want to conveniently control their home heating system remotely and improve energy efficiency. It's suitable for busy lifestyles with its customizable scheduling options.

### Can multiple people control the heating with this app?

Yes, the app supports multiple users connecting to a single home. This allows different members of a household to have control over the heating system.

## Version history (last 5 releases)

### 1.1.1 — 2019-08-08

* Boost updated to match the way the PRT
* Bug fixes

### 1.1.0 — 2019-03-04

Now introducing Geolocation to make heating your home even easier. Simply set your default day time and night time temperatures and Touch will automatically turn your heating on when you are at home and off when you leave. So no more heating an empty home. Works with multiple people as long as they have the Touch Connect app downloaded onto their mobile device with Geolocation enabled.

Feedback welcome at: support@idealtouch.co.uk

### 1.0.3 — 2018-10-09

- Updates to sign up screens
- General Bug Fixes

### 1.0.2 — 2018-08-03

General Bug Fixes

### 1.0.1 — 2018-05-22

- Hide temperature controls whilst boiler mode switching

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## More apps by Ideal Boilers

- [Ideal Halo](https://appshunter.io/ios/app/ideal-halo/id1462761803)
- [Installer Connect](https://appshunter.io/ios/app/installer-connect/id1483057431)
- [T-Sync](https://appshunter.io/ios/app/t-sync/id1547272824)
- [i Assist from Ideal](https://appshunter.io/ios/app/i-assist-from-ideal/id1547274306)
- [Ideal LINK Pro](https://appshunter.io/ios/app/ideal-link-pro/id1579056551)

All apps by Ideal Boilers: https://appshunter.io/developer/1326270378

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*