# Identity Guard: Watson — Identity Protection with AI > Companion app for legacy Identity Guard with Watson accounts requiring a subscription. (iPhone/iPad app by Intersections Inc..) - Source: https://appshunter.io/ios/app/identity-guard-watson/id1153064254 (this page in markdown: same URL + `.md`) - Developer: [Intersections Inc.](https://appshunter.io/developer/325411753) - Category: Finance, Education - Price: Free - Rating: 2.01/5 from 197 App Store ratings · 51 written reviews indexed - Age rating: 4+ - Requires: iOS 12.1 · 13 MB - Languages: English, French - Released: 2016-10-21 - Data updated: 2026-06-10 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/identity-guard-watson/id1153064254/reviews.md ## What is Identity Guard? Companion app for legacy Identity Guard with Watson accounts. If you signed up for Identity Guard after Oct 1, 2022, please download our latest, full-featured Identity Guard: ID Protection app. To enjoy these features, an Identity Guard subscription is required. Privacy Policy: https://www.aura.com/legal/privacy-policy Terms of Service: https://www.aura.com/legal/service-terms ## Key features - Identity protection - AI-powered features - Companion app - Subscription required ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/identity-guard-watson/id1153064254/reviews.md ### 2/5 — Frustrating *2023-04-12* Constantly having login issues with the app. The same login info works fine online. When I signed up I entered all my bank accounts and credit card details for monitoring but they were then all mysteriously deleted. It seems newer customers get a fancier app but older customers are stuck with this earlier, basic version. **Developer response:** Hello, we would like to address your situation and provide more details. Please call our Identity Guard Customer Service team at 1-855-443-7748. ### 1/5 — Broken *2023-01-29, version 2.6.12* This app no longer works. Can’t open at all. The developers tell you to download a new app, but that one doesn’t give you all the credit agency results. Only one. Forget it. ### 1/5 — Worthless App considering what Identity Charges Monthly *2022-12-23, version 2.6.10* I’ve had identity guard for four years and the app always worked. Is the most user-friendly app? Not exactly but it worked. In the last two weeks. I’m getting error messages and cannot sign in to the app - with my password or face ID. The web version allows you to sign in, and Identity Guard is boasting of their new interface. It leads me to believe have abandoned the app. I will begin shopping other identity protection services. Avoid this app. **Developer response:** Hello, we are sorry that you are having a login issue. We recently updated the Identity Guard experience for some of our users. Could you please try downloading the new app labeled “Identity Guard: ID Protection”? If the issue continues, please feel free to call us at 1-855-443-7748 so that we may further assist you ### 1/5 — Can’t Log In *2022-12-07, version 2.6.10* So I can’t log in to the app anymore. All I get is a message about an unknow error. My credentials work find via the website. I thought maybe I needed the new aura app, but my credentials don’t work there either. Seems like a busted app. ### 2/5 — Not able to access *2022-11-05, version 2.6.10* I signed up for this and have not been able to access the app! I can login on my computer but not on the app. ### 1/5 — Terrible service!! *2022-08-21, version 2.6.10* Bought this service for my wife and I. Terrible service. They have you do all the leg work when you call with issues. The deleted a property I own and kept one against my calls that I haven’t owned for 8 years!!! Be cautious!!! ### 2/5 — Errors *2022-07-29, version 2.6.10* I have been with identity Guard When it was first offered to me I am not happy with this app Always errors occur when I want to log in Very disappointed. ### 1/5 — App won’t login *2022-07-25, version 2.6.10* I’ve tried multiple password resets and called support team multiple times. Deleted and re-downloaded the app multiple times. Just says that “an unknown error has occurred, please try again later.” I can login via browser, but the app is worthless. Have talked to support team and they just said to delete, etc. ### 1/5 — App is the worst *2022-07-13, version 2.6.10* The company changed the app and now it is worse then before. Everytime i click on an alert I have to log in again. I can’t change my email info without changing my password. Even if I try to change both it says invalid password. ### 1/5 — An Ugly App That Does Work *2022-03-24, version 2.6.10* This app looks nothing like the images shown here. It is B/W and ugly. Also, it doesn’t work. It asks for user to Verify Identity and when you try, it throws an error message. What data is shown makes no sense. Such a shock considering the desktop app looks and works pretty good. If LifeLock wasn’t such a bunch of jerks with terrible Mumbai Tech Support, I might go back there. ## Frequently asked questions about Identity Guard ### What does the Identity Guard: Watson app do? This app acts as a companion for users with legacy Identity Guard with Watson accounts. It offers identity protection features to help safeguard your personal information. ### Is the Identity Guard: Watson app free to use? No, an Identity Guard subscription is required to enjoy the features offered by this app. It is not a standalone free application. ### Who is this app for? This app is specifically designed for individuals who signed up for Identity Guard with Watson accounts prior to October 1, 2022. New users should download the latest Identity Guard: ID Protection app. ### What are the key features of this app? The app provides identity protection features powered by AI. It serves as a companion interface for existing legacy accounts. ## Version history (last 1 release) ### 2.6.13 — 2023-02-08 Fixed a sign-in issue. If you signed up for Identity Guard after Oct 1, 2022, please download our latest, full-featured Identity Guard: ID Protection app. ## Apps similar to Identity Guard | App | Rating | Price | Category | | --- | --- | --- | --- | | [The Motley Fool](https://appshunter.io/ios/app/the-motley-fool/id1608348194) | 2.5 (39) | Free | Finance | | [Lock & Alert](https://appshunter.io/ios/app/lock-and-alert/id1325259833) | 1.8 (961) | Free | Finance | | [IDX - Identity & Privacy](https://appshunter.io/ios/app/idx-identity-and-privacy/id1448548713) | 2.4 (102) | Free | Finance | | [IdentityForce](https://appshunter.io/ios/app/identityforce/id1209090711) | 3.0 (492) | Free | Finance | | [Morningstar Investor](https://appshunter.io/ios/app/morningstar-investor/id310716163) | 4.0 (7,012) | Free | Finance | | [PrivacyGuard - ID protection](https://appshunter.io/ios/app/privacyguard-id-protection/id1498206192) | 4.8 (2,051) | Free | Finance | ## More apps by Intersections Inc. - [Aura Call Assistant](https://appshunter.io/ios/app/aura-call-assistant/id1625662839) - [Identity Guard: ID Protection](https://appshunter.io/ios/app/identity-guard-id-protection/id1640673491) All apps by Intersections Inc.: https://appshunter.io/developer/325411753 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*