# IdentityONE — user reviews

> 3 indexed App Store user reviews of IdentityONE by Joe Cheng.

- Source: https://appshunter.io/ios/app/identityone/id1355986466/reviews
- App overview in markdown: https://appshunter.io/ios/app/identityone/id1355986466.md

## Most critical reviews (3 lowest-rated)

### 1/5 — Broken

*2025-06-06*

Ask for a “invitation key“ which was never sent, and support does not respond with any useful information on how to acquire that code. An absolutely worthless system that I help no one uses moving forward.

### 1/5 — Buggy keeps shutting down with out viewing

*2024-03-20*

This is the second time getting a new code it’s fine first time it opens up.but you can’t go back an open the app again it keeps shutting down  every time you open it shuts down before you can see the information 
Aleast I took a screen shoot of card this time  
You need to fix this problem developer…

**Developer response:** We sincerely apologize for the trouble you experienced with the app shutting down. We understand how frustrating that must have been.

The good news is that this issue has been fixed in our latest update! Please update your app to the newest version (available now), and you should be able to access it without any issues.

Thank you for your patience and for bringing this to our attention.

### 1/5 — Hours of my life wasted

*2023-09-27*

This is the most confusing system ever. Hours of my life wasted going around in circles. No one to help me.

**Developer response:** We’re really sorry for the confusion and frustration you experienced with the system. The good news is that the issue you encountered has been fixed in the latest version of the app!

Please update your app to the newest version, and you should be able to navigate through the system smoothly.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*