# IDEXX SmartFlow — Patient Workflow Software

> Medical practice workflow software for patient visits, communication, and documentation. (iPhone/iPad app by IDEXX Laboratories.)

- Source: https://appshunter.io/ios/app/idexx-smartflow/id599749345 (this page in markdown: same URL + `.md`)
- Developer: [IDEXX Laboratories](https://appshunter.io/developer/791229002)
- Category: Medical, Business
- Price: Free
- Rating: 3.10/5 from 13 App Store ratings · 5 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 65 MB
- Languages: American English
- Released: 2013-02-12
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/idexx-smartflow/id599749345/reviews.md

## What is IDEXX SmartFlow?

SmartFlow Patient Workflow Software offers six simple tools that work for users at every step of the patient visit by supporting seamless communication, automating charge capture, and streamlining patient documentation.

• Digital consent forms enable your clients to review and sign from anywhere in the practice for faster and more simplified patient check-in.

• The optimized electronic whiteboard offers seamless communication by providing a bird's-eye view of the patient visit from anywhere in the practice.

• Digitized treatment sheets create better visibility among your team, faster communication, and more mobile access to critical treatment information.

• Digital dental charts eliminate the need for paper charts, bringing you the ability to easily take before-and-after photos and standardize charting across your practice.

• Intuitive charting for anesthesia, saving your team critical time with automated reminders, and a streamlined user interface.

• SmartFlow software analytics helps your team Identify and remove bottlenecks in your practice.

## Key features

- Digital consent forms
- Electronic whiteboard
- Digitized treatment sheets
- Digital dental charts
- Anesthesia charting
- Practice analytics

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/idexx-smartflow/id599749345/reviews.md

### 2/5 — Getting worse

*2022-08-07*

I love the idea of this app but its getting worse and worse… not opening pictures, not loading or taking ages to load, freezing and needs to be restarted very often…

### 1/5 — The worst

*2021-06-23*

Program is terrible.

### 2/5 — Slow

*2020-07-08*

Not good for busy practices. The syncing time gets longer and longer. The program drains your iPad battery. It will also freeze multiple times while using it.

### 4/5 — A nice addition

*2013-06-06*

I have started making templates for 22 pound dogs and cats for common causes of hospitalization (spay, CRF,  pancreatitis, etc). It should be easy to convert the templates to specific cases.  If so, this program will take one of the thorns out of my side.   Thanks Smart Flow guys.

### 5/5 — About time

*2013-02-28*

Just one look sold me on how useful this would be in our practice. I will be introducing it at the next staff meeting. Looking forward to the desktop interface.

## Frequently asked questions about IDEXX SmartFlow

### What is IDEXX SmartFlow used for?

IDEXX SmartFlow is designed to streamline patient visits in medical practices. It offers tools for digital consent forms, electronic whiteboards, digitized treatment sheets, and dental charting to improve communication and documentation.

### Is IDEXX SmartFlow free to use?

Yes, IDEXX SmartFlow is available for free. There are no in-app purchases or subscription fees mentioned for this application.

### What devices does IDEXX SmartFlow support?

IDEXX SmartFlow is currently supported on iPads. It is not available for other mobile devices or operating systems at this time.

### How often is IDEXX SmartFlow updated?

The latest version of IDEXX SmartFlow is 17.7.23, last updated on April 13, 2026. This indicates a history of regular updates to the software.

### What is the age rating for IDEXX SmartFlow?

IDEXX SmartFlow has an age rating of 17+. This suggests it is intended for professional use by adults in a medical setting.

### Does IDEXX SmartFlow have ads?

No, IDEXX SmartFlow does not contain advertisements. The application is ad-free, allowing for an uninterrupted user experience.

### What kind of analytics does IDEXX SmartFlow provide?

IDEXX SmartFlow includes software analytics to help your team identify and remove bottlenecks in your practice's workflow. This feature aids in optimizing operational efficiency.

### How does IDEXX SmartFlow improve patient check-in?

The digital consent forms in IDEXX SmartFlow allow clients to review and sign from anywhere within the practice. This feature leads to faster and more simplified patient check-in processes.

## Version history (last 5 releases)

### 17.8.12 — 2026-08-24

General improvements for app performance and stability.

### 17.8.11 — 2026-08-10

General improvements for app performance and stability.

### 17.8.10 — 2026-08-03

General improvements for app performance and stability.

### 17.8.9 — 2026-07-30

General improvements for app performance and stability.

### 17.8.8 — 2026-07-28

General improvements for app performance and stability.

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## More apps by IDEXX Laboratories

- [IDEXX VetConnect® PLUS](https://appshunter.io/ios/app/idexx-vetconnect-plus/id791228999)
- [IDEXX CardioPet](https://appshunter.io/ios/app/idexx-cardiopet/id1367659550)
- [IDEXX rVetLink VetReferral](https://appshunter.io/ios/app/idexx-rvetlink-vetreferral/id1460839495)
- [Vet Radar](https://appshunter.io/ios/app/vet-radar/id1462354974)
- [Pet Health Network](https://appshunter.io/ios/app/pet-health-network/id1484080835)

All apps by IDEXX Laboratories: https://appshunter.io/developer/791229002

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*