# IDEXX VetConnect® PLUS — Diagnostics for Veterinarians

> Mobile access to veterinary patient diagnostics and results for veterinarians. (iPhone/iPad app by IDEXX Laboratories.)

- Source: https://appshunter.io/ios/app/idexx-vetconnect-plus/id791228999 (this page in markdown: same URL + `.md`)
- Developer: [IDEXX Laboratories](https://appshunter.io/developer/791229002)
- Category: Medical
- Price: Free
- Rating: 4.80/5 from 536 App Store ratings · 54 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.0 · 77 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, Japanese, European Spanish
- Released: 2014-02-15
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/idexx-vetconnect-plus/id791228999/reviews.md

## What is IDEXX VetConnect® PLUS?

The results you need, anywhere you need them.
No more waiting for workstations. The VetConnect PLUS mobile app gives you access to complete IDEXX patient diagnostics for viewing and interpretation, along with customizable results notifications.
-Instant Status Updates: Access test results to monitor patient status 24/7.
-Customizable Results Notifications: Customize results notifications to your mobile device with My Diagnostics.
-Easy Results Viewing: Results viewing optimized for mobile enables you to view results anytime, anywhere – with easy-to-read pathology and cytology reports and images optimized for mobile.
-Spot Trends at a Glance: Easily compare patient historical results side-by-side or in graphs for visual trend analysis.

The VetConnect PLUS app uses the latest Apple® technologies and requires iOS 13.

© 2026 IDEXX Laboratories, Inc. All rights reserved. • 104495-00 • Apple and iPhone are trademarks of Apple Inc., registered in the United States and other countries. All other ®/TM marks are owned by IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries. The IDEXX Privacy Policy is available at idexx.com.

## Key features

- Instant patient status updates
- Customizable results notifications
- Optimized mobile results viewing
- Side-by-side historical trend analysis
- Pathology and cytology report viewing

## What do users think of IDEXX VetConnect® PLUS?

Overall sentiment: negative

**Pros**

- 📱 Convenient access to lab results on-the-go
- 🚀 Fast result notifications and updates
- 👍 User-friendly interface (older versions)
- 📊 Trending and graphing capabilities
- ⭐ Excellent customer support availability
- 🔄 Good connectivity and integration with IDEXX labs

**Cons**

- 🐛 Frequent forced logouts and session issues
- 📉 Significant functionality loss in recent updates
- ❌ Poor iPad/tablet optimization and responsiveness
- 🔍 Search functionality removed in recent versions
- 📱 Portrait-only mode limiting on larger screens
- ⚠️ Connection errors and server communication failures
- 😞 Landscape view and reference ranges removed
- 🔐 Login issues after recent updates
- 📊 Difficult to view trending and historical results
- ❌ Removed email-to-client functionality

**Commonly reported bugs**

- Connection error in 'All Complete' tab with non-functional retry button
- Unable to login after recent updates despite valid credentials
- App won't connect or display results after upgrades
- Constant session logouts preventing notifications
- Error messages on iPad preventing access
- Results display too small on smaller devices
- Slow U/A result posting after recent upgrade
- Cannot view interpretation data on iPhone
- Server communication failures
- Landscape mode not functioning
- Normal values/reference ranges not displaying
- Results marked as new repeatedly for historical tests

**Most requested features**

- Search functionality for patients
- iPad/tablet optimized version
- Landscape mode support
- Reference ranges displayed without extra clicks
- Email results directly to clients
- Multi-account/branch unified view for locum vets
- Filter in-house diagnostics from reference lab results
- Ability to mark results as unread
- Apple Watch support
- Client phone numbers in result fields
- Ability to flag or star important results
- Show samples in progress, not just completed
- Better trending visualization for serial results
- Larger image display for radiographs/X-rays

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/idexx-vetconnect-plus/id791228999/reviews.md

### 1/5 — App is broken, can’t view the test results in the “All Complete” tab

*2025-09-04*

I was wondering when you guys will fix results showing up in the “All Complete” tab. Your last update to the app shows “connection error” with a Retry button that does nothing. Do you know when this will be fixed so that we can view test result?

### 1/5 — RBdvm

*2025-06-12, version 12.2.0*

Since updating unable to log in

### 1/5 — Recent update

*2025-04-05*

I have never had an issue with this app since originally installing it years ago. I updated it a week ago and now it will not let me login. I can login on the website with the same credentials but not the app.. 

Please fix this bug!!!

### 1/5 — Cannot connect

*2024-11-30, version 11.7.0*

Since the upgrade the app won’t connect and I can’t see any results

### 2/5 — Good but hard to use on remote device

*2023-05-20, version 10.6*

Good connectivity.
But very hard to look at when on a smaller device. It doesn’t auto fit the screen.

### 4/5 — Multiple Idexx Accounts

*2023-02-28, version 10.6*

Would be a great idea for VetConnect to allow a unified view of multiple Idexx accounts (ideally with a filter). 

As a locum vet, a recurring theme is bloods or diagnostics run at one branch (with a separate Idexx billing/supplies account) are not visible online at the other.

Most practices have their vets deployed across all sites, it would be so useful to have linked accounts for one business so you just login to VetConnect once but be able to see everything.

Submission forms could just have a mandatory drop down saying “which branch”.

Please consider this as an update.

### 1/5 — Disappointed

*2022-09-04*

It’s the Labor Day holiday weekend, my own horse got sick Friday morning, I submitted samples Friday and all I can get from this app is that the lab hasn’t received samples. I’ve called and am pretty happy with the phone support but this app is a loser this weekend. I have to call on the phone to get any results.

### 1/5 — Vet Connect

*2022-06-29*

Unreliable. Poorly defined DVM filters. Too frequently does not integrate well regarding Idexx labs and Cornerstone.

### 2/5 — I enjoy the convenience but still needs work to be really helpful

*2022-06-20, version 10.4*

Good for receiving results with the convenience of your iPhone or iPad but trending results is not good at all. For example serial results like t4, progesterone, CK are hard to tell what test was taken when and which result to use. Also we use the xray pacs system and the images are often way too small to view.

### 4/5 — U/A results slowed dow

*2022-03-29, version 10.3*

Since the recent upgrade the U/A results are much slower to post than they used to be!!

## Frequently asked questions about IDEXX VetConnect® PLUS

### What does the IDEXX VetConnect PLUS app do?

The app provides veterinarians with mobile access to complete IDEXX patient diagnostic results for viewing and interpretation. It allows for instant status updates, customizable notifications, and easy viewing of reports and images optimized for mobile devices.

### What are the key features of VetConnect PLUS?

Key features include instant access to test results for 24/7 patient monitoring, customizable notifications for results, easy-to-read pathology and cytology reports and images optimized for mobile viewing, and the ability to spot trends at a glance by comparing historical results.

### Is there a cost to use the IDEXX VetConnect PLUS app?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases within the description.

### What are the system requirements for the VetConnect PLUS app?

The VetConnect PLUS app utilizes the latest Apple technologies and requires iOS 13 or later. It is designed for use on Apple devices.

### How can I use this app to monitor patient trends?

The app allows for easy comparison of patient historical results side-by-side or in graphs. This visual trend analysis helps veterinarians quickly identify patterns and changes in a patient's health over time, directly from their mobile device.

## Version history (last 5 releases)

### 12.8.0 — 2026-06-23

VetConnect PLUS is continuously updated with improvements and new features. Be sure to keep automatic updates enabled to stay up to date.

### 12.7.0 — 2026-05-27

VetConnect PLUS is continuously updated with improvements and new features. Be sure to keep automatic updates enabled to stay up to date.

### 12.6.0 — 2026-04-28

VetConnect PLUS is continuously updated with improvements and new features. Be sure to keep automatic updates enabled to stay up to date.

### 12.5.0 — 2026-02-19

Minor update.

### 12.4.0 — 2025-11-18

Minor update.

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## More apps by IDEXX Laboratories

- [IDEXX SmartFlow](https://appshunter.io/ios/app/idexx-smartflow/id599749345)
- [IDEXX CardioPet](https://appshunter.io/ios/app/idexx-cardiopet/id1367659550)
- [IDEXX rVetLink VetReferral](https://appshunter.io/ios/app/idexx-rvetlink-vetreferral/id1460839495)
- [Vet Radar](https://appshunter.io/ios/app/vet-radar/id1462354974)
- [Pet Health Network](https://appshunter.io/ios/app/pet-health-network/id1484080835)

All apps by IDEXX Laboratories: https://appshunter.io/developer/791229002

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*