# ID.me Authenticator

> Free multi-factor authentication for account security with TOTP and push notifications. (iPhone/iPad app by ID.me.)

- Source: https://appshunter.io/ios/app/idme-authenticator/id1446335066 (this page in markdown: same URL + `.md`)
- Developer: [ID.me](https://appshunter.io/developer/1189278595)
- Category: Productivity, Business
- Price: Free
- Rating: 4.33/5 from 99,656 App Store ratings · 200 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 22 MB
- Languages: English
- Released: 2018-12-13
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/idme-authenticator/id1446335066/reviews.md

## What is ID.me Authenticator?

ID.me Authenticator is a simple and free multi-factor authentication (MFA) solution for your ID.me account, protecting your account from hackers by adding an additional layer of security.

ID.me Authenticator generates secure 2-step verification tokens on your device, including time-based one-time passwords, (TOTP), push notifications, or mobile security keys, to verify your identity. 

When logging in, after entering in your password, you will be asked for an additional way to prove it is really you. Either approve the notification sent to the ID.me Authenticator by tapping ‘Yes’ to approve if it’s you (push notification), or enter the verification code generated by the app (TOTP).

## Key features

- Multi-factor authentication (MFA)
- Time-based one-time passwords (TOTP)
- Push notification verification
- Mobile security keys
- Account protection from hackers

## Chart rankings

- #43 in Top Free · Productivity (US App Store)

## What do users think of ID.me Authenticator?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 💡 Comprehensive identity verification
- 👍 Clean and straightforward interface

**Cons**

- 🐛 Frequent technical issues
- 🕰️ Slow and unresponsive support
- 🤯 Confusing and frustrating workflow
- 🔒 Privacy and security concerns
- 🙍‍♀️ Poor user experience for non-tech-savvy individuals

**Commonly reported bugs**

- Repeated login failures
- Inability to upload documents successfully
- Inconsistent error messages
- Compatibility issues with certain phone models

**Most requested features**

- Improved customer support with live agents
- Simplified identity verification process
- Compatibility with more device types
- Ability to reset passwords and accounts easily

## Recent user reviews (10 of 200)

All indexed reviews: https://appshunter.io/ios/app/idme-authenticator/id1446335066/reviews.md

### 5/5 — Geolkiijhn

*2026-08-12, version 1.5.17*

5588NancyMadre@90

### 1/5 — Hope this gets their attention

*2026-08-05, version 1.5.17*

If you ever need help, forget it.  This app had phone support at first, now they just collect money.  Really frustrating when you need help.  They don’t care at all

### 1/5 — Not working

*2026-08-02, version 1.5.17*

I’m trying to get into my account and it’s not letting me continue

### 1/5 — Worst App Ever

*2026-07-28, version 1.5.17*

Tried on my iPhone and iPad with no success scanning face ID…how can this be linked to access IRS information?

### 1/5 — horrible

*2026-07-27, version 1.5.17*

most annoying verifcation app ever. i beentrying to verify myself for hours ot gets stuck u guys have no phone number i we in live chat u guys ended it without connecting me to anyone.

### 1/5 — Garbage

*2026-06-22, version 1.5.17*

Garbage

### 1/5 — Want to transfer to a new device? Too bad.

*2026-06-18, version 1.5.17*

It never occurred to the dev team that people get new phones. On competently designed authentication apps, there’s an easy method: on the old device, you tap export. On the new device, you tap import. One of the devices generates a QR code that you point  the other device at, then boom. Everything's transferred. This concept never occurred to this s dev team, apparently never encountered competently-designed authentication apps. Instead, you have to go to a desktop platform, which the instructions hopefully omit.

### 1/5 — Horrid

*2026-06-12, version 1.5.17*

Hard to use. Requires tons of supposedly protected personal information and still won’t work … except now it generates sales emails!!!!!

### 1/5 — Tech support is completely unqualified

*2026-06-02, version 1.5.17*

I had a problem with the app when the IRS website did not recognize the code generated by the ID.me app. After being in the chat room for over an hour and a half, and being kicked out there (3) times from one agent/department to another, the third agent sent the “reset” instructions that basically disabled the app all together. The IRS website now simply requires sending text message to the phone which is considered to be the least secure method. The ID.me app is no longer an option for MFA. The support team should have qualified people to assist users.

### 2/5 — 23 hours

*2026-05-29, version 1.5.17*

I am trying to get a referee.i have been in the waiting room for 12 hours for the last 2 days. Says 24/7. I try 9am and 11pm. I get 2hr 45 min wait and in 6 hours latter I get 3hr 15 wait.  Is this a scam? I tried to schedule an appointment. I tried seven different days five different hours. All are taken. None available terrible terrible terrible terrible I’ll give it two stars.

## Frequently asked questions about ID.me Authenticator

### What does ID.me Authenticator do?

ID.me Authenticator is a free multi-factor authentication (MFA) tool designed to protect your ID.me account. It adds an extra layer of security by generating verification codes or sending push notifications to confirm your identity when you log in.

### What are the key features of ID.me Authenticator?

The app supports multiple verification methods, including time-based one-time passwords (TOTP), push notifications that you can approve with a tap, and mobile security keys. These features help prevent unauthorized access to your account.

### Is ID.me Authenticator free to use?

Yes, ID.me Authenticator is a completely free multi-factor authentication solution. There are no costs associated with downloading or using its security features to protect your account.

### How does ID.me Authenticator work during login?

After entering your password, you will be prompted for a second verification step. You can either approve a push notification sent to the app by tapping 'Yes' or enter the unique verification code generated by the app (TOTP).

### What is the main benefit of using this app?

The primary benefit is enhanced account security. By implementing multi-factor authentication, the app significantly reduces the risk of your account being compromised by hackers, ensuring your personal information remains protected.

## Version history (last 5 releases)

### 1.5.17 — 2026-04-28

Bug fixes

### 1.5.16 — 2026-04-24

Bug fixes

### 1.5.15 — 2025-08-22

Bug fixes

### 1.5.14 — 2025-08-19

Bug fixes

### 1.5.13 — 2025-08-15

Bug fixes

## Apps similar to ID.me Authenticator

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Microsoft Authenticator](https://appshunter.io/ios/app/microsoft-authenticator/id983156458) | 4.7 (686,512) | Free | Productivity |
| [Authenticator App](https://appshunter.io/ios/app/authenticator-app/id1538761576) | 4.6 (47,910) | Free | Productivity |
| [2FA Authenticator Secure](https://appshunter.io/ios/app/2fa-authenticator-secure/id1604264315) | 4.4 (172) | Free | Productivity |
| [Authenticator App - 2FA Auth +](https://appshunter.io/ios/app/authenticator-app-2fa-auth-plus/id6473080405) | 4.5 (1,770) | Free | Productivity |
| [Authenticator App+](https://appshunter.io/ios/app/authenticator-app-plus/id1610508128) | 4.8 (11,857) | Free | Productivity |
| [Authenticator App : 2FA & MFA](https://appshunter.io/ios/app/authenticator-app-2fa-and-mfa/id6450535322) | 4.5 (658) | Free | Productivity |

## More apps by ID.me

- [ID.me Wallet](https://appshunter.io/ios/app/idme-wallet/id1259470170)
- [ID.me Shop](https://appshunter.io/ios/app/idme-shop/id1552791772)
- [ID.me Wallet & Rewards](https://appshunter.io/ios/app/idme-wallet-and-rewards/id6756507448)

All apps by ID.me: https://appshunter.io/developer/1189278595

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*