# iDor Mobile — user reviews > 60 indexed App Store user reviews of iDor Mobile by iDor Mobile LLC, rated 2.20/5 from 101 ratings. - Source: https://appshunter.io/ios/app/idor-mobile/id625327510/reviews - App overview in markdown: https://appshunter.io/ios/app/idor-mobile/id625327510.md - Rating breakdown: 5★ 27 · 4★ 0 · 3★ 5 · 2★ 6 · 1★ 63 ## Newest reviews (19 of 60) ### 2/5 — Lacking in many respects *2020-11-28, version 2.8.3* Aside from being a clumsy design, this app does not allow multiple alert options. When someone rings you, your phone will let out a completely unnoticeable chime and/or vibrate once. There is no way to set up an alert the keeps vibrating or ringing until you answer. It is not intuitive how to let people in after they ring you. Although it mostly works, it feels like this app was an afterthought. Needs a update with improved user experience. Also tends to crash when in WiFi, but not on LTE. ### 2/5 — Never connects to allow entry *2020-08-26, version 2.8.3* This system has never worked correctly. I can see the cameras but none of the useful functions like buzzing a visitor into ground floor or opening the elevator from visitor parking or the ground floor. It’s just like having a security camera but that’s it ### 1/5 — The WORST *2020-06-02, version 2.8.3* I agree with the review by TimWebber. i dor mobile is the WORST app ever! The controls to toggle between online and off line NEVER work, so as mentioned before, if you don’t act after 6 seconds of notification it bugs out. I have actually watched as delivery services just stand at my buildings front door and walk away holding my package. Worst is customer service. There is NO number to call for support or any type of customer service. Now I see why. They would be barraged by complaints. I NEVER write a bad review, but I had to this time... ### 3/5 — Improvements needed *2020-05-23, version 2.8.3* This is the app I use to let people into our apartment building, like friends or deliver persons, but there are some improvements that elevate this app considerably. - When sending a notification, include a sound and vibration option. Right now the notification simply appears and doesn’t actually notify the person. This is incredibly annoying for me and the person waiting for me to answer. - Move the controls to the home screen. There is no reason they need to be hidden behind a tab/button. - When tapping a button, provide feedback that the intended action was completed. For example, when “unlocking” an elevator or mailroom, the virtual button doesn’t provide enough feedback to appear as though it actually completed the task. - UI seems pretty outdated in general. Some updated visuals and layout would go a LONG way! ### 1/5 — Stay away *2020-04-30, version 2.8.3* Horribly designed app. Full of bugs and riddled with poor design choices. Easier to run down multiple flights of stairs to answer the door than to use this poorly designed app. ### 1/5 — Terrible app *2020-04-14, version 2.8.3* This app is terrible. Doesn’t work. Doesn’t notify. Always offline. Can someone fix this? What the point of an app if it doesn’t work? ### 3/5 — Update removed Settings *2020-01-05, version 2.8.3* Likely our Bldg Mgmt will need to fix, but we have a SIP error which notes to check our Audio Settings for correct values, but the new update removed our ability to access Audio Settings. So functionality is limited to just opening our door manually, but we can’t hear the buzzer remotely nor can we answer the intercom nor can we call the elevator, sadly. Would love to see an update more recent than 11 months ago. Thank you! ### 1/5 — Notifications don’t work *2019-12-24, version 2.8.3* App never notified me of someone at the door. My whole condo building hates this app. So many missed packages because we can’t buzz people in ### 1/5 — Literally the most frustrating app *2019-11-21, version 2.8.3* So I did not willingly decide to use this app. My building installed it and I have no choice but to use it. It is super glitchy, I have to delete and reset the IP and password every few weeks otherwise the app crashes as soon as I open it. ### 1/5 — Broken *2019-11-07, version 2.8.3* This app stopped working (every time I open it, all I see is a blank screen) and now I don’t get any of my packages at my apartment. Fix this app. ### 1/5 — Notifications not working *2019-10-29, version 2.8.3* What’s the point of this app if notifications are not even working? ### 1/5 — This is the most frustrating app I’ve ever used. *2019-07-19, version 2.8.3* This is the most frustrating app I’ve ever used. Such a simple concept - someone rings the bell, you pick it up and let them in. Somehow, however, this tiny app is riddled with bugs and a terrible user experience. In under a year of use of this system, I’ve had countless bad experiences trying to let package deliveries into the building. I get the notification for the doorbell ring, but God forbid if I answer more than 10 seconds after the notification comes in, the app bugs out and I’m left just staring at the delivery courier without any way to talk to them or open the door. The main design decision that they’ve royally screwed up is that they’ve chosen to only allow you to open the door when someone rings. And due to the bugs, you only have ~8 seconds from when you receive the notification to open it. I don’t know how this app has so many good reviews. Literally everyone in my building hates it. I imagine they’ve bought reviews as all of the 5 star reviews look extremely robotic. We’re evaluating replacing the system now and I’d recommend anyone considering systems to steer clear of this one. ### 1/5 — Kills phone battery life *2019-05-24, version 2.8.3* Having this app installed reduces phone battery life significantly. ### 1/5 — No notifications *2019-03-29, version 2.8.3* My building switched to this and now we don’t get notifications when someone is buzzing from the gate (yes, I’ve confirmed notifications are on). Once someone calls me, I can then go into the app and let them in, but it defeats the purpose to have them look me up at the gate, get no answer, and then hope they decide to try my cell. ### 1/5 — Great in Theory, Terrible Performance *2019-02-11, version 2.8.3* Wish I had read these reviews before my building switched over to this. Unfortunately, now I'm forced to use this terrible app. Routinely crashes or gives a blank offline screen when you try to answer the door, which means you can't actually let people in. ### 1/5 — Randomly ceased functioning *2019-01-06, version 2.8.2* At first was unable to use controls to open door, now when someone buzzes, it doesnt even ring. Worse than useless. ### 1/5 — Worst Ever *2018-10-24, version 2.8.1* App loads, I log in successfully... No camera feed. There are no user controls to reset or configure anything. Plus, the thing looks like something out of 2009. My hands are tied. My whole building’s security system is at the mercy of your lame developers. ### 3/5 — Works, but some things could be better *2018-10-15, version 2.8.1* I would love to see the volume louder, perhaps some options for alert sounds too. The doorbell is nice, but it’s easy to miss. Apple’s built in alarms are substantially louder and made to be heard. Otherwise it works well. ### 1/5 — Open. Crash. Repeat. *2018-08-19, version 2.8.1* I have downloaded, deleted, waited for new versions, etc. I can’t keep the app open for more than 30 seconds without it just shutting down. If trying to use to get someone into my building it just does nothing when trying to call me. ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t let me log in *2023-06-05, version 2.8.3* So unfortunately, I can’t even access iDor with the information I was provided with my landlord whenever I hit the retrieve button it says failure. I’m not sure what’s going on with this app. It’s really frustrating. ### 1/5 — Notifications are silent *2022-09-24, version 2.8.3* I have missed so many packages because this app fails to work. I don’t see nor hear notifications EVER. Just absolute garbage. ### 1/5 — Always crashes leaves me locked out *2022-09-16, version 2.8.3* FIGURE IT OUT GODDAMIT. DO YOU KNOW HOW MUCH PEOPLE PAY FOR THIS CRAP. ### 1/5 — App asked me to sync and now it does not work *2021-03-28, version 2.8.3* App was working fine, in till it asked me to sync. Now it does not work, cameras are blacked out and the button to open up the gates are missing. Useless app ### 1/5 — They need an update *2021-03-25, version 2.8.3* They really need to update this app. Mine constantly says its offline until I open the app. So if its always offline, I never get alerted when someone rings my bell and miss loads of deliveries. So frustrating. ### 1/5 — Needs to have notifications *2020-12-09, version 2.8.3* I never know when someone is calling from the front door of our apartment building because this app does not notify me. It has a silent pop up that will come and go. This is extremely useless in the event that we need to know when someone is trying to get “buzzed” inside or when there’s mail/delivery and I need to let my packages inside. Would not recommend this system or app if it’s for an apartment building or home. Also if I open the app to see who is outside, the app crashes and I have to constantly attempt to re open the app and click the “front door” button again and again. I usually tell people to call me directly now and I’ll physically come let them inside, so there is really no convenience for having this app. ### 1/5 — Worst app I’ve ever seen *2020-11-24, version 2.8.3* * Doesn’t work when wifi is on. Just crashes after a couple of seconds of opening up. * Rarely ever pops up the push notification when someone is calling. Then it takes 30 seconds for it resort to calling you on the phone instead. * Generally seems like a very hard to use design, and poorly thought out app. ### 1/5 — When are they going to debug this app? *2020-09-09, version 2.8.3* This app is awful. Never works. When are they going to fix this?! ### 1/5 — Works only 50% of the time *2020-08-08, version 2.8.3* This app is always down, leaving me locked out of my building. ### 1/5 — Ripoff *2020-07-17, version 2.8.3* This app promised I could control my building door remotely. It has never worked. I paid for this app, and although I can see who is buzzing, I have to use my physical intercom to let them in. And of course cannot do remotely. Nothing on the app works as the sales pitch stated. ## Most praised reviews (10 highest-rated) ### 5/5 — Finally a system that functions *2018-07-05, version 2.8.1* Replaced the battery operated toy (Ring) with a premium product. Siedle + iDor. Should have gone with them in first place. ### 5/5 — Best solution out there *2018-07-04, version 2.8.1* Compared to all the other like Ring.. iDor Mobile works. ### 5/5 — Siedle intercom *2018-07-02, version 2.8.1* Siedle intercom and iDor Mobile App .. perfect combo. ### 5/5 — Cool *2018-06-30, version 2.8.1* Cool system. ### 5/5 — Really good *2018-06-30, version 2.8.1* works 100% ### 5/5 — Awesome *2018-06-30, version 2.8.1* Love it. Just works ### 5/5 — Superb *2018-06-30, version 2.8.1* Had it installed in our home for years. Superb system ### 5/5 — Rings on all iOS devices *2018-06-30, version 2.8.1* We have 4 iPhones and 5 iPads throughout the house. Very convenient. We can see who's outside before letting someone in through the app. ### 5/5 — Very reliable *2018-06-30, version 2.8.1* Rings the iPads every time someone is at the door. Don't have to get up ### 5/5 — Awesome system *2018-06-29, version 2.8.1* Have a Siedle system with the iDor App. Works great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*