# IDS Service Mobile — IDS Service Mobile App > Mobile solution for dealership service and parts employees to manage tasks and revenue. (iPhone/iPad app by Integrated Dealer Systems Inc..) - Source: https://appshunter.io/ios/app/ids-service-mobile/id1445709956 (this page in markdown: same URL + `.md`) - Developer: [Integrated Dealer Systems Inc.](https://appshunter.io/developer/799697202) - Category: Business, Productivity - Price: Free - Rating: 1.90/5 from 47 App Store ratings · 19 written reviews indexed - Age rating: 4+ - Requires: iOS 15.5 · 79 MB - Languages: American English - Released: 2020-03-18 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ids-service-mobile/id1445709956/reviews.md ## What is IDS Service Mobile? Wouldn’t it be great if your service and parts employees could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can! Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches. This app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices. With this app, you will be able to: -------------------------------- - Increase technician productivity. Get your technicians to clock in and out of labor lines, update work orders, move between jobs and take relevant photos on the go. - Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster. Here’s what our customers had to say: -------------------------------------- “We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.” - Jeremy Ketelsen, Ketelsen RV. “One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.” - Carly Poole, Buckeye Marine. ## Key features - Remote task management for service employees - Increase technician productivity - Clock in/out of labor lines - Update work orders on the go - Accelerate customer checkouts - Take credit card payments and signatures remotely - Attach photos to jobs and warranty claims ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/ids-service-mobile/id1445709956/reviews.md ### 1/5 — Trash app *2026-07-22* The absolute worst app for techs to use always crashes and every single morning I have to delete the app and reinstall it just to clock in 0 stars they also deleted my last review ### 1/5 — Service Department sells time, this APP wastes it. *2026-06-19* Too much to list. Not trying to improve your app but generally it’s terrible. It makes 5 min operations that add another 10 minutes when the app isn’t functioning properly; which is often. Having used other DOS’s without the loss of time and revenue. ### 1/5 — Awful *2026-05-11* App constantly bugs out and sits in a loading screen for hours. Forces you to constantly close the app then reopen it and you have to start over again. Randomly crashes. The second they get it close to working well they update it and it gets even worse. Horrible for productivity in the work place. They should be sued if they charge for this service. Costs companies millions if you look at the bigger picture. ### 5/5 — So Much Better *2026-04-22* Updates recently have been a ton better. Thank you!!!🙌🙌 ### 1/5 — Terrible app *2025-12-08* Constant problems, for years. App never works right, always crashes. Since the last update the keyboard doesn’t work right nor does anything auto correct with typing. ### 1/5 — Garbage *2025-11-28* This is the worst software ever….i don’t review anything. This server is always down or having problems. It is nothing but diarrhea. ### 1/5 — Works awfully *2025-11-04* I wish I had better things to say. I try so very hard to stand up for the whole company and get things rectified but when and if I do somehow I am criticized for doing so. When this app crashes and just shuts off on the daily and I try to ask for help I somehow become the bad guy. I would love to give a good review but unfortunately there’s nothing good about this app right now and there hasn’t been anything good for quite some time!! I’ll ask again. For the love of Jesus fix this app!! 🙏🏻 ### 4/5 — Increases efficiency *2025-10-28* This app has increased technician efficiency and the ability to upload photos directly to the dms is great. Very helpful! ### 5/5 — Works great! *2025-10-28* Gotten a lot better the last year. Seem to work great now! ### 1/5 — Worst, worst, worst, Update 2025 *2025-09-03* Here is my 2025 update and it is still a garbage app. The tech support has no idea what they are doing the app and services of IDS will cost you and your company money. I still waste about 2 hours of my day trying to get this awful app to work!!! Wish I didn’t have to give it at least one star. This app is beyond awful due to always being down throughout the day. I waste at least 2 hours of my day waiting for the app to come back up so I can clock in/out of jobs. Then it logs you out randomly throughout the day which then takes you forever to get back into it. Complete and utter garbage ## Frequently asked questions about IDS Service Mobile ### What is IDS Service Mobile? IDS Service Mobile is a business application designed to help dealership service and parts employees perform key daily tasks from anywhere in the dealership, aiming to save time and generate more revenue. ### How does IDS Service Mobile increase technician productivity? Technicians can clock in and out of labor lines, update work orders, switch between jobs, and take relevant photos directly from their mobile devices, keeping them focused on repairs. ### Can IDS Service Mobile handle payments? Yes, the app allows for taking credit card payments and signatures from anywhere within the dealership, which helps to accelerate customer checkouts. ### What devices is IDS Service Mobile compatible with? The app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices, including iPhone and iPad. ### How does IDS Service Mobile help with warranty claims? Users can take pictures of units, engines, and parts and attach them to specific jobs and warranty claims, increasing efficiency and providing a visual history. ### What is the user rating for IDS Service Mobile? As of the latest data, IDS Service Mobile has a rating of 2.0 stars from 43 ratings, indicating a mixed user reception. ### When was IDS Service Mobile last updated? The latest version of IDS Service Mobile is 25.15.5, and it was last updated on January 12, 2026, suggesting a consistent update schedule. ### Is IDS Service Mobile suitable for younger users? IDS Service Mobile has an age rating of 4+, making it appropriate for users aged 4 and above, though its primary functionality is for business professionals. ## Version history (last 5 releases) ### 26.6.1 — 2026-07-27 - Usability Enhancements ### 26.6.0 — 2026-04-23 - Create Work Order - Usability Enhancements ### 25.15.5 — 2026-01-12 - Usability Enhancements ### 25.15.4 — 2025-12-19 - Fixed screen freezing bug - Usability Enhancement ### 25.15.0 — 2025-10-21 - Ability to add mechanic notes on part request - Usability Enhancement ## Apps similar to IDS Service Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Jayco Sales Tool Kit](https://appshunter.io/ios/app/jayco-sales-tool-kit/id1479243712) | 4.4 (20) | Free | Business | | [Kenect - Messaging Platform](https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831) | 3.9 (67) | Free | Business | | [KPA Vera Suite](https://appshunter.io/ios/app/kpa-vera-suite/id1421958302) | 2.5 (33) | Free | Business | | [Lot Metrix RV+](https://appshunter.io/ios/app/lot-metrix-rv-plus/id1604763156) | — | Free | Business | | [TheCRM](https://appshunter.io/ios/app/thecrm/id1076713161) | 2.4 (52) | Free | Business | | [BCRV](https://appshunter.io/ios/app/bcrv/id1660417929) | 2.9 (9) | Free | Business | ## More apps by Integrated Dealer Systems Inc. - [IDS Mobile](https://appshunter.io/ios/app/ids-mobile/id803336026) All apps by Integrated Dealer Systems Inc.: https://appshunter.io/developer/799697202 ## Related topics [ids service mobile](https://appshunter.io/ios/topics/ids-service-mobile) · [ids service](https://appshunter.io/ios/topics/ids-service) · [oem mobile tech](https://appshunter.io/ios/topics/oem-mobile-tech) · [cdsl myeasi app](https://appshunter.io/ios/topics/cdsl-myeasi-app) · [sonsio service](https://appshunter.io/ios/topics/sonsio-service) · [kymco service vn](https://appshunter.io/ios/topics/kymco-service-vn) · [myfleet 365](https://appshunter.io/ios/topics/myfleet-365) · [cinch ccm mobile](https://appshunter.io/ios/topics/cinch-ccm-mobile) · [bnc mobile rdc](https://appshunter.io/ios/topics/bnc-mobile-rdc) · [diesel repair mobile](https://appshunter.io/ios/topics/diesel-repair-mobile) · [asp auto service praxis](https://appshunter.io/ios/topics/asp-auto-service-praxis) · [integrated services](https://appshunter.io/ios/topics/integrated-services) · [mobile mechanic hub](https://appshunter.io/ios/topics/mobile-mechanic-hub) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*