# IDWeek — user reviews > 38 indexed App Store user reviews of IDWeek by Infectious Diseases Society of America, rated 3.70/5 from 590 ratings. - Source: https://appshunter.io/ios/app/idweek/id1477996604/reviews - App overview in markdown: https://appshunter.io/ios/app/idweek/id1477996604.md - Rating breakdown: 5★ 301 · 4★ 81 · 3★ 47 · 2★ 44 · 1★ 117 ## What do users think of IDWeek? Overall sentiment: negative **Pros** - 👍 Useful features when working **Cons** - 🐛 Frequent crashes and freezes - ⏱️ Slow performance - 🔌 Unreliable connectivity - 💤 Logging out issues - 📤 Difficulty accessing favorites and saved content - 📢 Intrusive advertisements **Commonly reported bugs** - Crashes and freezes - Login and connectivity issues - Problems accessing saved content - Polling and audience response features not working as expected **Most requested features** - Improve stability and reliability - Enhance performance and responsiveness - Provide better connectivity and offline functionality - Streamline user experience and navigation - Offer more customization and personalization options ## Newest reviews (12 of 38) ### 1/5 — App needs work *2019-10-06, version 1.1* This App kept on crashing , too many adds every time you open it , some presentations are not uploaded , and you should be able to add your ABIM number and collect CME credit through the App. ### 1/5 — Crashes frequently and unwieldy *2019-10-04, version 1.1* Compared to prior years this IDWeek app is much worse. The app crashes frequently, requests me to login multiple times, and its much more difficult to add events to your schedule (I have to go through multiple levels to add the events). The ads are quite horrible as well and way too present/intrusive. The polling system barely ever works. I am very disappointed bc in recent years the apps were so much more helpful. **Developer response:** Hello pedro7, We do sincerely apologize for any difficulties you may have had while using the app. We are always working to improve user experience and functionality. Please feel free to reach out to our live team at 410-638-9239 if you would like to do any further troubleshooting. Best, CadmiumCD. ### 1/5 — ID Week *2019-10-03, version 1.1* Keeps crashing and loosing individual schedule. Also not intuitive on how to create personal schedule. Trying to claim CME is difficult and also frequently crashes. Using polling feature ineffective and doesn’t work ### 1/5 — Unfortunate *2019-10-03, version 1.1* Unfortunately this app works only about 1/2 the time. Often just freezes. It’s frustrating bc I didn’t opt to get a printed program bc I’m used to using the app. Can’t figure out who’s talking when needed. Have to wait till it decides to work... ### 1/5 — Awful *2019-10-03, version 1.1* Day 3 of the meeting, I attended pre-meeting sessions as well, and the app continues to crash and open empty pages. The ads are incessant, and now I’ll never prescribe xerbaxa without feeling gross about it. Painful. ### 1/5 — Drug ads app unstable garbage *2019-10-03, version 1.1* Wow what a let down, the ads are out of control, makes me question the scientific integrity of the conference. Also freezes all the time, what amateur put this together? A 10 year old? ### 1/5 — Crashes Frequently *2019-10-03, version 1.1* Crashes very frequently and polling feature hasn’t worked for me yet. ### 1/5 — Not terribly useful or functional *2019-10-03, version 1.1* No conference map seems like an oversight. App constantly crashes. Can't find favorited posters. ### 1/5 — Could be better *2019-10-03, version 1.1* Dear developer, thank you making efforts to develop this app. After using few hours it looks like it is hit or miss. Program schedule does not open so many times. Adding any program to ur favorites or calendar is confusing. Size of star could be bigger and different place so it does not close the page. Will let u know as I use more. Last year app was probably better. Addendum- ever after 2 days, these people did not fix the the problem. So frustrating and painful! **Developer response:** Hello Pars1874$@&, We do sincerely apologize for any difficulties you may have had while using the app. We are also working to improve user experience and functionality. Please feel free to reach out to our live team at 410-638-9239 if you would like to do any further troubleshooting. Best, CadmiumCD. ### 1/5 — Used to be great... *2019-10-03, version 1.1* Keeps crashing, freezing. Have deleted and reloaded and same thing. Too many ads? ### 1/5 — Takes too long to load and crashes *2019-10-03, version 1.1* I appreciate the effort but this crashes frequently, takes FOREVER to start up, and has ads at the beginning that you can’t skip. ### 1/5 — Slow and not working well *2019-10-02, version 1.1* Really really bad app this year. ## Most critical reviews (10 lowest-rated) ### 1/5 — One star is too many *2023-10-13* Freezes constantly: hard to navigate a national/international meeting with an App that will not load schedule. IDSA and others please get a better App for next year. This has been an issue with prior meetings and versions of the App. Maybe time to consider another App developer? **Developer response:** Thanks for taking the time to give us feedback. We apologize the experience with the app was so poor. We are working on an entirely new app for next in order to rectify the issues (and, as you suggest, will be looking at different app vendors). We hope to see you next year at IDWeek 2024. ### 1/5 — Works poorly *2023-10-12* Keeps logging out. To fix this I have tried reinstalling twice and now I can’t even log in - can’t reach server. ### 1/5 — Crashes, with other problems *2023-10-12* Slow, and crashes a lot. I can’t open my favorites. I’m glad they’re still printing a paper scheduled coz the app is useless most of the time. It was much faster and didn’t crash as often in previous years ### 1/5 — Pretty awful *2022-10-25, version 2.0* When the app decides to cooperate it works well. Unfortunately, at least half the time it freezes or stalls and is utterly useless. The kick in the teeth was that many of the notes I took during sessions seem to be lost. They saved initially but when slides were later added to the app by the organizers, it seems the slides have over-written my notes. Don’t make the mistake I did and avoid using the notes feature! ### 1/5 — Non responsive, extremely slow app *2022-10-23, version 2.0* Frustrating. I started hand writing schedules the night before bcoz the app wont respond when you need it to. ### 1/5 — Disappointing quality *2022-10-21, version 2.0* Very poor quality. Crashes and freezes extremely frequently. Difficult to navigate. Almost impossible to participate in the polling function which was a major feature in MANY of the talks. There was also no map or navigation feature that I could find. Very disappointing. ### 1/5 — So bad *2022-10-20, version 2.0* Terrible. Freezes all the time, not intuitive, old interface, stupid pharma advertise. Very substandard. ### 1/5 — Unusable *2022-10-20, version 2.0* Heavily used the app in prior year but this year freezes on start screen and often glitches/non responsive. First time in years I needed to use website instead of app. ### 1/5 — Needs work *2022-10-19, version 2.0* Glitchy. Too many upfront ads that stall entry to the main menu. Even after the ads, there are delays in transitioning from main menu to submenus (e.g., My Schedule, etc.). Occasionally freezes up. ### 1/5 — Buggy and filled with advertisements *2022-10-19, version 2.0* This app is buggy and often unresponsive. There is also a full screen ad that appears every time you try to use the app. The iPad version is made for an old iPad aspect ratio and doesn’t display correctly on modern iPads. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2019-10-03, version 1.1* Annoying ads. Slow ### 3/5 — Evaluation *2022-10-23, version 2.0* Needs improvement. Very slow and freezes frequent I wasn’t to submit this comment and cannot do it ### 3/5 — Very buggy *2019-10-03, version 1.1* The app did not work with the audience response. I wasn’t able to access polling. The message was that polling was not open yet it was. I also got kicked off the app and had to reenter my preferences. ### 3/5 — Keeps crashing *2019-10-02, version 1.1* The slides are not all up and app keeps crashing. Too many ads about zerbaxa **Developer response:** Hi Madhuri , we apologize for any issues you may have experienced with the app during the event. If you would like to reach out to our team for further assistance, we are available 9am-9pm EST Monday thru Friday at 410-638-9239. Best Regards, CadmiumCD. ### 2/5 — Freezes and crashes *2023-10-14* Besides being very slow (whether or not on WIFI) it freezes suddenly. Can’t see my favorites despite me spending a long time saving them. I used the paper schedule 95% of the time **Developer response:** Thanks for taking the time to give us feedback. We apologize that the experience with the app was so poor. We are working on an entirely new app for next in order to rectify the issues. We hope to see you next year at IDWeek 2024. ### 2/5 — Just Not Working *2023-10-11* I favorites the lectures I want to see, but now whenever I pull up my schedule it crashes. Over and over and over again. Pretty much only good for unwanted notifications and a 10 sec pharma add on start up. I probably should give it 1 star were it not for the fact it seemed to work briefly prior to IDWeek starting. **Developer response:** Thanks for taking the time to give us feedback. We apologize that the experience with the app was so poor. We are working on an entirely new app for next in order to rectify the issues. We hope to see you next year at IDWeek 2024. ### 2/5 — Mediocre *2022-10-21, version 2.0* Clumsy sluggish interface. ### 2/5 — Good when it works but buggy and unreliable *2019-10-09, version 1.1* This app has a number of good features. However it is very unstable both at the meeting and in setting where ther is great connectivity and low use. Polling was erratic at best. Live question feature never worked. Moderator view was promised to auto populate but never appeared. I would Prefered a reliable app with fewer features over this ambitious but bug-ridden beta ware. **Developer response:** Hi ATP56, We apologize for any issues you may have experienced with the app during the event. If you would like to reach out to our team for further assistance, we are available 9am-9pm EST Monday thru Friday at 410-638-9239. Best Regards, CadmiumCD. ### 2/5 — Poor Planning *2019-10-03, version 1.1* How is it that the number of lunch vouchers did not match up with the number of lunches provided? I, unfortunately, did not get lunch and having limited mobility was not able to go find somewhere else to eat. Poor planning on the part of the event organizers? ### 2/5 — Make posters appear on schedule *2019-10-02, version 1.1* Not very helpful if it only transfers oral presentations to my schedule. I need it to track posters I select too. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*