# IDX - Identity & Privacy > Identity and privacy protection with monitoring, alerts, and identity restoration services. (iPhone/iPad app by ID Experts.) - Source: https://appshunter.io/ios/app/idx-identity-and-privacy/id1448548713 (this page in markdown: same URL + `.md`) - Developer: [ID Experts](https://appshunter.io/developer/975351802) - Category: Finance - Price: Free - Rating: 2.40/5 from 107 App Store ratings · 39 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 41 MB - Languages: American English, European Spanish - Released: 2019-03-27 - Data updated: 2026-08-29 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/idx-identity-and-privacy/id1448548713/reviews.md ## What is IDX? *This app requires a valid IDX Identity or Privacy subscription in order to use. *For MyIDCare members receiving services through the OPM cyber incident. Unfortunately, this mobile application is not available for your use. Please visit https://opm.myidcare.com to access your account. Your cyber protection is our mission. We protect you from the start with our monitoring technology and alert notifications. If fraud occurs, we work on your behalf to restore your identity, saving you time and frustration. Rest easy with up to $1 million of insurance reimbursement coverage and the confidence that IDX Identity and Privacy is the only protection with a 100% Recovery Guarantee or your money back* IDX Identity and Privacy works around the clock to monitor your personal information and with the IDX Identity mobile app you’ll have access to your identity protection wherever you go. The IDX Identity and Privacy mobile app allows you to: • Activate and manage the monitoring services that are part of your subscription • Receive alerts and notifications • Report suspicious activity • Lock and unlock your credit report with the push of a button** • Get your monthly credit score** *Recovery Guarantee We will refund up to one year of fees that you have paid us for the Services if we fail to have removed all adverse matters posted to your record resulting from an identity theft evert within one year after your reported the event to us, provided you follow the procedures that we provide for addressing adverse matters, and provided you have enrolled in the Services prior to the identity theft event. *$1 Million Insurance Provides reimbursement for out-of-pocket expenses related to addressing the restoration of your identity. Expenses must be reported within 90 days. Stolen Funds cover principal amount incurred by the insured and caused by an unauthorized electronic fund transfer excluding any amount for which the insured received reimbursement from another source. **Requires IDX Complete subscription ## Key features - Identity monitoring - Fraud alerts and notifications - Identity restoration assistance - Credit report locking - Monthly credit score access - Insurance reimbursement coverage ## Recent user reviews (10 of 39) All indexed reviews: https://appshunter.io/ios/app/idx-identity-and-privacy/id1448548713/reviews.md ### 1/5 — Can’t get into it *2025-10-24, version 2.1.1* No other way to sign in than by using a third party authentication app. I had one in Microsoft Authenticator but that was discontinued by Microsoft so the code disappeared. ### 5/5 — Great, for me! *2025-03-07, version 2.1.1* I had a data breach, and was given a membership for this app! It’s nice to be able to see what is going on with my finances, considering, the world as it is, today! Reading through the reviews and I haven’t had any issues! In order to continually, monitor your finances, they are going to need your info! At this point, if someone wants my data, that bad, take it! I’ll go live, off the grid and not participate, in this, rigged against everyone, except the filthy rich, society! It’s not called filthy, for nothing! Get the app, honestly, what do you have to loose?! ❤️🇵🇸 ### 1/5 — Scam Alert! *2025-02-02, version 2.1.1* I don’t believe this is a real company. I’m asking Apple to take it down. - No service is offered. - They do no monitoring. - They are unable to identify you no matter how much personal information you cough up - They provide no support This seems like a scam used to make it look United Healthcare did something in response to their massive data breach. ### 1/5 — Impossible *2024-11-01, version 2.1.1* Awful ### 2/5 — No response, NONE *2024-10-26, version 2.1.1* I submitted 2 requests for a call in regard to notifications and received nothing. I guess IDX really does not care. ### 1/5 — Don’t do it! *2024-10-15, version 2.1.1* I made an account with this company due to receiving a data breach notification from Change Healthcare that they were offering free credit monitoring services. IDX asked a lot of very personal information online that I was very uncomfortable giving but then, after I reluctantly did so, they said they can’t complete my account because they can’t verify my identity. I’ve emailed and called and was on hold forever but no resolution. This is very suspicious, in my opinion. I’d definitely stay away and not give them any personal information. They don’t appear to be offering much based on my experience and that of most of their reviewers. You’re also compromising your personal information further by giving it away to yet another source that it can be stolen from. I wish I’d followed my gut and I hope this spares someone else the regret I now have. I did log in to my IDX account and requested they delete my information and can only pray that they do so. ### 1/5 — Garbage *2024-09-18, version 2.1.1* Trying to log in and all I get is the spinning wheel. Delete ### 2/5 — Poor job of monitoring *2024-09-17, version 2.1.1* I know my data has been compromised by multiple breaches, including the NPD dump in Aug 2024 yet IDX reports it as “no exposures”. The whole app is nothing more than an attempt to get you to pay for their data scrubbing services. ### 1/5 — OMG yet another toothless & useless P.O.S. *2024-09-11, version 2.1.1* I can attest to the setup process being sketchy and nerve-wracking! I was actually more nervous providing and / confirming all the private data it asks for than I am without using this seemingly bottom-of-the-barrel “protection service”! Indeed as soon as their automated phone-tree dumped me where nobody ever answered the phone, I knew I had been had. No human ever seems to be available! All the ‘services’ described to you after you create and confirm your account are obnoxiously vague to the point you can’t tell whether they part of your account, or are just being shoved in your face to up-sell you! INFURIATING. ### 1/5 — Don’t waste your time *2024-08-28, version 2.1.1* After several attempts to setup an account via a phone call to customer service. The phone has never been answered. Multi hours listening to hold music. How do you even run a business?!?!? ## Frequently asked questions about IDX ### What does the IDX Identity & Privacy app do? This app offers comprehensive identity and privacy protection. It continuously monitors your personal information for fraudulent activity and sends you alerts for any suspicious events. If your identity is compromised, the service works on your behalf to restore it, saving you time and effort. ### What are the key features of this app? Key features include real-time alerts and notifications for suspicious activity, the ability to lock and unlock your credit report with a push of a button, and access to your monthly credit score. It also provides up to $1 million in insurance reimbursement coverage for identity restoration expenses. ### How much does IDX Identity & Privacy cost? This app requires a valid IDX Identity or Privacy subscription to use. Specific pricing details for the subscription plans are not provided in the description, but it is a subscription-based service. ### Is this app compatible with all devices? The description does not specify device compatibility. However, it is noted that MyIDCare members receiving services through the OPM cyber incident cannot use this mobile application and should visit a specific website instead. ### What is the recovery guarantee? The Recovery Guarantee promises to refund up to one year of fees if adverse matters resulting from identity theft are not removed from your record within one year of reporting the event. This is provided you follow their procedures and were enrolled in the service before the event. ## Version history (last 5 releases) ### 2.2.4 — 2026-08-27 Minor UI updates. ### 2.2.0 — 2026-07-07 New ability to activate credit and identity monitoring service(s) Credit score trending Home screen quick actions by long pressing on the app icon Minor UI updates to improve usability ### 2.1.1 — 2023-06-27 Getting started with an IDX account is now easier than ever because you can start your journey with the mobile app. Before, access to the mobile app required you to already have an IDX account, but now you can create an account through the mobile app. If you received a notification from IDX in the mail, you can follow the instructions in the notification letter to get started. Otherwise, you can sign up with a free account. ### 2.1.0 — 2022-10-19 New features: - Multi-language preference support for French, Italian, German, Spanish, and Portuguese - New FAQ screen for multi-national response users - New capabilities for activating and managing the MIDAS medical identity monitoring feature Improvements: - Error messaging, layout, navigation - Validation for credit card and phone number fields - Editing CyberScan monitored data items - Alert detail and management ### 2.0.1 — 2022-04-27 - Improvements to make it easier for active military members to enter their information - Improvements to how dark web monitoring alerts are handled - Improvements to how the IDX Score is presented in portrait mode on tablets - Members can now edit CyberScan monitored items ## Apps similar to IDX | App | Rating | Price | Category | | --- | --- | --- | --- | | [Computershare Investor Center](https://appshunter.io/ios/app/computershare-investor-center/id6743446315) | 4.5 (1,658) | Free | Finance | | [myEquifax](https://appshunter.io/ios/app/myequifax/id6502468755) | 4.8 (40,766) | Free | Finance | | [LPL Account View](https://appshunter.io/ios/app/lpl-account-view/id1397972267) | 4.6 (3,959) | Free | Finance | | [Auto-Owners Mobile](https://appshunter.io/ios/app/auto-owners-mobile/id1250194133) | 4.7 (4,758) | Free | Finance | | [Aura: Security & Protection](https://appshunter.io/ios/app/aura-security-and-protection/id1547735089) | 4.7 (105,179) | Free | Finance | | [The Hartford](https://appshunter.io/ios/app/the-hartford/id6450317375) | 4.8 (11,691) | Free | Finance | ## More apps by ID Experts - [IDX Privacy](https://appshunter.io/ios/app/idx-privacy/id1528485393) - [IDX Password Manager](https://appshunter.io/ios/app/idx-password-manager/id1585894423) All apps by ID Experts: https://appshunter.io/developer/975351802 ## Related topics [solution expert](https://appshunter.io/ios/topics/solution-expert) · [epiq privacy solutions](https://appshunter.io/ios/topics/epiq-privacy-solutions) · [entrust identity guard](https://appshunter.io/ios/topics/entrust-identity-guard) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*