# IDyou

> Mobile app for secure and compliant Verification of Identity (VOI) in lending. (iPhone/iPad app by MSA National Pty Ltd.)

- Source: https://appshunter.io/ios/app/idyou/id1129665454 (this page in markdown: same URL + `.md`)
- Developer: [MSA National Pty Ltd](https://appshunter.io/developer/1172657279)
- Category: Business
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 118 MB
- Released: 2017-05-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/idyou/id1129665454/reviews.md

## What is IDyou?

MSA National now provides lenders, brokers, franchisees and loan writers with an easy-to-use mobile application that simplifies the Verification of Identity (VOI) process. IDyou integrates into MSA National’s seamless online platform and helps create a secure, consistent and client-friendly system for identifying borrower clients.
 
What is IDyou?
IDyou is a mobile application that can be used on your iPhone to verify the identity of your clients for mortgage transactions. IDyou lets you take pictures of your client and their identification documents in order to satisfy VOI regulations. IDyou’s intuitive system understands the VOI category requirements and guides you through simple steps to ensure a standardised and compliant VOI process within your office.  MSA National’s IDyou App is not affiliated with ID.me Wallet.
 
Why use IDyou?
 Changes to legislation across Australia have placed stricter regulations on lenders, brokers, franchisees and loan writers when conducting lending activity. Many states have already implemented Verification of Identity regulations for all loan transactions.
 Verification of Identity generally requires the lender, broker, franchisee or loan writer to: 
1)	 conduct face-to-face interviews with the clients;
2)	 view and store copies of current, original identification documents; and
3)	 confirm that the client bears a reasonable likeness to the photos in their identification documents.
 Storage of the copies of these sensitive identification documents places great responsibility on you. Through IDyou, MSA National offers secure storage of all your VOI documents. All the data you input into IDyou is encrypted and stored on certified secure servers avoiding the risk of loss or theft, and ensuring the security of your client’s information
 
Features
-	Compatible with iPhone (iPhone 4s and above and running Apple iOS  version 8.4)
-	Intuitive system that understands the identification category requirements
-	Generates a secure VOI report for you to retain in your records
-	Allows you to save incomplete identification data and finish orders at a later time once all identity documents are received
Benefits 
-	Creates a standardised, secured and streamlined verification of identity process
-	Allows you to maintain face-to-face contact with your client during VOI, creating a more personable experience
-	Integrates with existing practice management systems to capture search costs automatically and save time on rekeying data
-	Gives you complete control of the VOI process – you can verify your client’s identity in any location without having to rely on third parties 
-	Saves time by eliminating the need for document photocopying and physical filing
-	Securely stores your VOI records for 7 years
-	Encourages compliance with new VOI requirements 
 
Security 
-	IDyou requires you to enter your MSA National username and password each time you open the application 
-	MSA National complies with the ISO27001 Certification for storing data
-	MSA National does not rely on any external parties - documents are transmitted and stored securely to a private cloud provided database which is only accessible to a few highly privileged MSA National administrators 
-	Photos are not stored locally in your phone’s photo gallery, they are saved in secure app storage until verified
 
Who is MSA National – the team behind IDyou?
For more information on MSA National please visit www.msanational.com.au

## Key features

- Simplifies Verification of Identity (VOI)
- Captures client and ID document photos
- Ensures standardized and compliant process
- Securely stores VOI documents for 7 years
- Integrates with practice management systems
- Allows saving incomplete data

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/idyou/id1129665454/reviews.md

### 1/5 — It doesn't work!

*2017-09-03, version 2.5.3*

As seen in other reviews on early versions, it doesn't get pass the sign in page. There are multiple ways to sign in on computer base web page i.e. Google, Facebook & DS login to name a few. Not sure if this has something to do with it. The APP is useless until the sign in problem is fixed!

### 1/5 — Useless

*2017-08-15, version 2.5.0*

Can't get past the first screen. Useless.

### 1/5 — Don't waste your time

*2017-08-04, version 2.5.0*

The first screen asks for username. ID.me does not use usernames.  Email address does not work and there is no other link on the sign in screen.

## Frequently asked questions about IDyou

### What is IDyou used for?

IDyou is a mobile application designed to streamline the Verification of Identity (VOI) process for professionals in the lending industry. It helps capture necessary client and identification document information to meet regulatory requirements.

### How does IDyou ensure security?

IDyou encrypts all data and stores it on certified secure servers, complying with ISO27001 standards. It also requires a username and password for each use, ensuring client information is protected from loss or theft.

### What devices is IDyou compatible with?

IDyou is compatible with iPhones (iPhone 4s and above) running Apple iOS version 8.4 or later. It is also supported on iPads and iPods.

### How long are VOI records stored with IDyou?

IDyou securely stores your Verification of Identity records for a period of 7 years. This helps ensure you maintain compliance with long-term data retention requirements.

### Can I save my progress in IDyou?

Yes, IDyou allows you to save incomplete identification data. You can finish orders at a later time once all necessary identity documents have been received.

### Does IDyou integrate with other systems?

Yes, IDyou integrates with existing practice management systems. This integration helps capture search costs automatically and reduces the need for rekeying data, saving time.

### What is the update frequency for IDyou?

The latest version of IDyou is 4.14.1, last updated on December 11, 2020. While specific update frequency isn't detailed, this indicates regular maintenance and feature additions.

### What is the user sentiment for IDyou?

Based on the provided data, IDyou has a rating of 3.0 stars from 2 ratings. This suggests a mixed user reception, with potential areas for improvement.

## Version history (last 1 release)

### 4.14.1 — 2020-12-11

-Upgraded video call libraries.
-Fixed issue whereby peer was not disconnected correctly from video call, causing the video stream to display a black screen once connected.
-Added pop-up message if an error is received trying to generate video call connection.

## Apps similar to IDyou

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [livesign - doc signing & VOI](https://appshunter.io/ios/app/livesign-doc-signing-and-voi/id1568409284) | 4.0 (3) | Free | Business |
| [Rapid Admin](https://appshunter.io/ios/app/rapid-admin/id941534846) | — | Free | Business |
| [PropertyMe Agent](https://appshunter.io/ios/app/propertyme-agent/id936934755) | 3.5 (2) | Free | Business |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
