# iExpand — user reviews > 62 indexed App Store user reviews of iExpand by Shenzhen Reflying Electronic Co., Ltd, rated 2.35/5 from 31 ratings. - Source: https://appshunter.io/ios/app/iexpand/id980186958/reviews - App overview in markdown: https://appshunter.io/ios/app/iexpand/id980186958.md - Rating breakdown: 5★ 7 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 19 ## Newest reviews (14 of 62) ### 1/5 — Problem *2023-05-18, version 2.8* I need help all my photos are on my ixpand I seen it and now it says there is a error I need it fixed for work. ### 1/5 — Absolute junk *2023-05-11, version 2.8* This app doesn’t even show in my apps in settings. What kind of junk are you peddling? ### 1/5 — Why does this app not recognize the flash drive? *2023-01-28, version 2.8* Hey developer team can you fix this app?? It doesn’t work !! ### 1/5 — drive not recognized with new version *2023-01-17, version 2.8* no drive found after updating app please fix or revert back version ### 1/5 — Couldn’t find SC card storage ? *2023-01-03, version 2.7.2* What do S that ? Also it’s only 119GB ? And available 80 GB ? ### 1/5 — Is that any update of this app? *2023-01-02, version 2.7.2* Not sure why after couple times used the app kept on showing “could not find SD card storage” ### 1/5 — Extremely slow *2022-06-13, version 2.7* Recent update has left it so slow on my iPad it is unusable ### 1/5 — DEVICE STORAGE??? *2021-03-31, version 2.5* When I attempt to transfer from device storage to external storage, there is nothing shown for me to transfer! Im able to transfer contacts and pictures without issue. Am I missing something or is there a setting I don’t have in place properly? Sooooo frustrating because I bought the device thats automatically linked to this app specifically to transfer audio files & this particular memory expander was supposed to be able to do this. Is there another app I could possibly use to interface with my drive? I see there are several reviews here indicating users dissatisfaction but I don’t see even one response posted from the developer . Will someone please demonstrate that the reviews you solicit & which are in place to provide you with what should be valued feedback are actually reviewed & considered worthy of an appropriate response?!? I’d be quite surprised but very grateful if so. Thanks for listening? 🐸 ### 1/5 — Is this is storage vice or what? *2020-04-13, version 2.5* Is this a standalone storage device or does it need a memory card as it says that I only have a few megabites available ### 2/5 — Bad update *2019-11-16, version 2.5* since a recent update there’s a problem when using dark theme also you can’t swipe from one photo to the next you have to use buttons at the bottom of screen.also when transferring photos from iPhone to memory card the file names get messed up and are no longer stored in the order they were taken this used to be a good app . Hope devs get round to sorting out these issues. As a result am down grading rating to 2 stars till it’s fixed. ### 4/5 — Audio issue with ios13 *2019-11-15, version 2.5* Thanks for the recent update. The audio issue has now been fixed and all files now play fine as before. Many thanks again. ### 2/5 — Video issue with IOS 13 *2019-11-09, version 2.4* Video no longer plays from stick on iPhone since IOS 13 update. Still fine on IOS 12 on iPad. Software update required! ### 2/5 — IOS 13 issues *2019-10-22, version 2.4* Software cannot preview videos in iOS 13 but still works on 12.4.2(iPad) ### 1/5 — Doesn’t Bloody Work! *2019-09-24, version 2.4* Hundreds of photos lost forever, since I can’t access them. Useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bought 10yrs ago & hve NVR BN ABL-2 STORE,TRNSFR, NYTING&TRYNG 1lst-X-B4 I dstry *2026-05-29, version 2.8* JNK-JNK-JUNK!! ### 1/5 — Useless App *2024-07-27, version 2.8* Horrible app!! Doesn’t work at all‼️ ### 1/5 — Does not work at all *2024-04-24, version 2.8* Well, I can’t say I wasn’t warned. Tons of one star reviews aren’t lying to you. This app is worthless. Apparently from 2016, will not allow you to to anything claimed. Waste of time, I am throwing mine in the trash now. ### 1/5 — Junk *2024-02-11, version 2.8* Don’t bother buying the flash drive storage from backiit or downloading this app. Does not work. Errors. ### 1/5 — I expand *2023-09-14, version 2.8* That don’t work at all. What a waste of money and time 😑😑😑😑 ### 1/5 — It’s garbage *2023-09-09, version 2.8* It worked well for one month and then I found out that I can’t save pics or videos to the external hard drive and can’t move any files from hard drive as well so basically everything that on a hard drive still there but I can’t use it ### 1/5 — Crash *2023-08-28, version 2.8* This is trash… one thing it can do is… crash! Can’t backup any photo at all. ### 1/5 — Just received it *2023-08-28, version 2.8* What a waste of money Does not work. The app does not recognize the flash drive no matter what I did ### 1/5 — Not working *2023-08-09, version 2.8* Following step-by-step directions but unable to download albums.Just get an error message. ### 1/5 — Just bought it, doesn’t work *2023-06-17, version 2.8* I just purchased this iexpand thing and tried to put photos on it. Would not allow me to put anything on it. What a puece of garbage and waste of money. ## Most praised reviews (10 highest-rated) ### 5/5 — Top marks. *2023-02-21, version 2.8* Today is February 2023. I have had this for my iPhone for many years. I can take my large music collection with me. It is about to go onto my new iPad Pro 12.9 inch. I have never had any problems with this device, it plays my music on demand. Just a pity I can’t get a new one for more devices. ### 5/5 — 希望完善相关功能 *2023-01-29, version 2.8* 首先在iExpand上用U盘连接苹果手机后，把苹果手机的相片和视频复制到U盘上，有时候会出现错误，我持有一款Patianco牌的256G的苹果U盘，在使用过程中，我手机为苹果8plus 256G, 13.3系统， 当插入U盘后，把手机上的9000张相片和300个视频复制到U盘，但在复制到4000张相片时，软件弹出错误，然后终止复制的行为，其后试着改为1000张每次，共9次，暂时没弹出错误提示 第二个问题，是当我想在手机微信上把某个文件保存到U盘时，却没有相关的 发送到....的选项，具体行为是：打开手机微信，在聊天窗口里找到一个文件，打开该文件在页面的右上角点击，选”用其它应用打开“时 却没有iExpand的相关选项，令除（相片和视频）文件外，其它文件不能从手机上保存到U盘，这功能上相对于其它品牌的苹果U盘应用程序落后，而且是使用着最新的应用版本（2.8版于2023年1月份才更新的） 希望日后，软件工程部门能就，文件的发送到iExpand上打开，或者说 拷贝到”iExpand“ 这个功能能添加，谢谢你们 ### 5/5 — Nice app, easy to follow *2022-11-29, version 2.7.2* I uploaded this app to my iPhone 12. It worked very well, no delays or any issues. I thought it is not right it is rated so low. I give 5. ### 5/5 — Great bit of kit *2019-06-28, version 2.4* Fantastic device, great for transferring pictures to work computer for emailing to customers. Only gripe is that when I edit a photo the device copies to drive but also copies the original photo so I have to delete one. Not worth dropping a star for this minor irritation ### 5/5 — Perfect! *2019-05-17, version 2.4* Not sure what the negative reviews are about but it does exactly what it’s supposed to! Become an important part of my life! ### 5/5 — Exactly what it says on the tin! *2017-09-29, version 2.4* I very nearly didn’t buy the product due to the low rating I saw on the App but decided to give it a go.. and I’m so glad I did! The little flash drive is brilliant and does exactly what it says it will. I managed to transfer 500+ images in one go (it didn’t freeze and I definitely didn’t need to move them individually). There were some images I couldn’t see though, my brother pointed out that they were stored on iCloud (doh!) Contact backup was fast and simple. I even managed to upload a whole Game of Thrones season on to the micro SD Card and watch it whilst out and about. Epic! ### 5/5 — Great little device *2017-01-19, version 2.2* I got this as a present, but after reading not so great reviews, thought I'll give it a go anyway. Was quite surprised as had no problem to copy all of my 1183 photos! Took few min. Really pleased with it, very simple to use. Def would recommend. ### 4/5 — Has made my iPad so much more useful/manageable *2021-05-20, version 2.5* I see some negative reviews and it surprises me as this device and app have been a game-changer for me in the five ? years that I’ve used it. This app allows me to select individual folders of photos and download them to the device. Or select items from folders. It maintains the exif data pretty well (though sometimes the hour randomly increases or decreases by one for one or two photos; or other times the seconds). Apple’s built-in photo-handling constantly changes the way its own photo downloads to Window can be done. And even when they complete successfully you don’t get any of the folder structure represented in the eventual download. So for someone like me, with thousands of photos who has to stay on stop of putting them in relevant folders in order to be able to find/manage them, Apple’s built-in offering is a nightmare. I’d have to re-separate all of my photos into folders yet again on Windows, having already spent the time on the iPad. (And no, my photos aren’t going on iCloud and I additionally have no need/wish to pay for storage). The second couldn’t-do-without benefit of the app/device then is that in allowing me to selectively save folders, it also therefore frees me up to be able to delete those photos from the iPad and make more room. Again, with Apple’s own system, even if I have selected photos that I’m ready to no longer have on the iPad I have no non-laborious way to download those select (say several hundred or thousand) photos to Windows first. Additionally and just as useful, is the ability to store .pdfs and other records (either into the app on the iPad, or directly to the device). Honestly the iPad would be pretty useless to me without these two abilities. But this morning I went to save a .pdf from Safari and for the first time iExpand didn’t list on the save-to options. The app hasn’t updated in a year, so this must be a change at Apple’s end? Is Apple deliberately crippling this app, or has it discovered a security flaw or similar in it? There’s no way I can see to find out more, or try to remedy the situation. I’ll try on a couple of other devices later and see if the same problem occurs. And if it doesn’t resolve I’ll save my in-app .pdfs etc off the device and try to delete/reload the app. If there’s no resolution it will be the turning point for me and Apple devices because I’ve already got so many frustrations with them. iExpand let me work around most of them - if it’s functionality goes then when I eventually replace my iPad this year it’ll be with a non-Apple product. [Also that occasional exif data issue - I have a workable but labourious workaround. For the photos that a timestamp is critical on I do a standard Apple download (so thousands of non-folder-sorted photos) - this usually has the correct exif info (exception being if I’ve moved/Airdropped a photo from one Apple device to another - some of the original creation info etc seems to get lost by Apple). Then I copy the photos I want from the iPad to iExpand and from there copy to their own folder on Windows. Then I can run a duplicate file finder, or file/folder matching software and check that every photo copied from iExpand to Windows matches its corresponding photo in the mass Apple download. If they all match, I’m set. If they don’t I can see which ones they are, and compare the exif data and edit it back to match the ones in the Apple download. It’s usually very few. Irritating that it happens, don’t really understand what the problem is. But for the ability to get my pre-sorted photos onto my desktop with the oh-so-important exif data preserved as opposed to my two alternatives - a bunch of unsorted files, or files with incorrect creation exif data (when I’ve tried Airdropping select folders from one Apple device to another without pre-existing photos on it in order to try and find a way to get just one folder downloaded) it’s worth it to me]. Note I haven’t tried the other usb/lightning devices as I spent the money on this. But as I say, if I end up having to spend more money because of this I’m not putting it into further devices that trap me on Apple, I’ll take it as a lesson learned and jump ship rather than throw more good money after bad. ### 4/5 — No video playback since ios14 on iPhone 11 *2020-10-12, version 2.5* Videos won’t play back since the latest iOS update. Please fix ASAP. I use my iExpand Time2 a lot. ### 4/5 — It’s good! But- *2020-09-11, version 2.5* When uploading all photos they come out of order which can be a pain when going back and deleting the original photos to free space. Another issue is sometimes it freezes and crashes which is annoying because it takes a long time to load all photos and videos. Last issue is some gifs and photos uploaded are blank with nothing showing up. Overall I really like it but these issues hold it back from being the easy and simple experience it should be. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*