# iFiles — user reviews > 366 indexed App Store user reviews of iFiles by Imagam.com, rated 3.20/5 from 75 ratings. - Source: https://appshunter.io/ios/app/ifiles/id336683524/reviews - App overview in markdown: https://appshunter.io/ios/app/ifiles/id336683524.md - Rating breakdown: 5★ 36 · 4★ 1 · 3★ 5 · 2★ 6 · 1★ 27 ## What do users think of iFiles? Overall sentiment: neutral **Pros** - 🚀 Great file management - 🔒 Secure file storage - 👍 Intuitive and easy to use - 👍 Excellent integration with cloud services - 🚀 Fast file transfers - 👍 Versatile file viewer **Cons** - 🐛 Crashes and stability issues - 🔋 High battery consumption - 🐛 Buggy web browser and download features - 🐛 Inconsistent file handling and viewing - 🐛 Unreliable cloud service integration - 👎 Unresponsive customer support **Commonly reported bugs** - Crashes when opening certain file types - Inability to access device's native file system - Sync issues with cloud storage providers - Compatibility problems with newer iOS versions - Unreliable web browser and download features **Most requested features** - Add support for more cloud storage services - Improve search functionality - Implement better file organization and management tools - Add ability to edit and annotate files - Improve video playback and streaming capabilities ## Newest reviews (10 of 366) ### 2/5 — Neue Version mit Qualitätsverlust *2025-12-27* Warum kann man in dieser neuen Version keine Dateien mehr aus dem Fotoalbum hochladen? Warum kann man nicht mehr in Fotoalbum abspeichern? Das ist ein erheblicher Qualitätsverlust für diese App, die ich schon seit Jahren nutze ### 3/5 — 给个差评，不支持隔空投送 *2022-11-19* 给个差评，不支持隔空投送 ### 4/5 — Request update *2022-03-17, version 1.18.0* Dear Sir; I am writing to inform you that I recently bought a new iPhone 13 Promax and when I take shoot with my iPhone I couldn’t opened it in I ifiles app recently! The image format is:IMG_HEIC Would you be kind and guide me about this matter? Thanks for your cooperation!Amir ### 3/5 — issue *2020-11-25, version 1.18.0* Why not read the iPhone's own photo format? ### 3/5 — Apps is not opening *2020-11-14, version 1.17.11* I bought this apps it was working fine now I can’t open it all my documents is gone how do I get my stuff back ### 3/5 — Dose not work with iOS 14.2 *2020-11-08, version 1.17.11* Pleeeease update the app to work with iOS 14.2. I have many files I need urgently ### 3/5 — Attention réinitialisation *2020-11-01* Application bien utile, mais attention, les données ne sont pas sauvegardée par IOS. En cas de réinitialisation de l’aide ice, on perd tout !! Pensez à faire des exports avant ! ### 2/5 — Note *2020-04-13, version 1.17.11* Why is there no recent version for HTML 5 programming.. Currently, we cannot transfer our files from the computer to the mobile phone ### 5/5 — Help! *2019-05-11, version 1.17.11* How can I recover my password whiteout lose my data ? ### 5/5 — Immer noch Begeistert - super App *2019-04-17* Hallo, bin nach wie vor von dieser App begeistert. Ist in täglicher Benutzung und leistet mIr super Dienste. Den Nachfolger habe ich noch nicht getestet Schade das dieses App nicht mehr weiterentwickelt wird. Nach wie vor - Best Off Verrückt - die negativen Bewertungen resultieren aus dem Nachfolger. Sehen irgendwie immer noch keinen Mehrwert für die neue Version. Typischer Lehrbuchfehler .... der hier stattgefunden hat ## Most critical reviews (10 lowest-rated) ### 1/5 — Had to downgrade rating again because NO response to multiple messages to support over 6 months *2025-06-09, version 1.18.0* New update claims to have fixed bugs but actually introduced a bunch of new bugs. Now it randomly pauses for no reason for several seconds while trying to navigate. It also makes my phone extremely hot and kills my battery life, I can’t help wonder if it’s running some kind of malware, I’m afraid to use it now. — The developers seem to be completely unresponsive/uncaring. No responses to several emails about pretty large security issues and functionality problems for over a year. Has some decently nice features if the developers were actually responsive and were fixing things but they don’t seem to be. There's a bug that it doesn't show files that have more than one dot (period) in the name at all. I've lost files because I deleted a directory that looked empty when it wasn't really, it just looked like it because ifiles is buggy and didn't show me the contents! I just discovered today that iFiles is wasting over 2.5GB on my phone, but I have almost nothing stored locally, it’s all on cloud providers. There doesn’t seem to be any “clear cache” or other setting, and my transfers list is empty. Seems the only way to fix this is to delete the app and reinstall from scratch, but then it will lose all my accounts and settings which will be a major pain to setup again. Here’s the previously reported problems that are still issues: Bad security problem since are forced to allow too simplistic "Allow Untrusted Certificate" rather than letting you see the details of a site using a self-signed certificate and being able to verify it is the correct fingerprint/key and enabling it to be saved for that specific site. Very insecure, and very bad design! No ability to search for files by name or for text within documents. No support for copy.com Needs an easy way to retry ALL failed transfers instead of having to manually do one at a time. Transfers don't seem to continue while sleeping/background. The wifi server support is poorly done, should be easy to toggle on and off rather than hidden and defaulting always to the same thing when you open the app. App doesn't remember where you were if you leave and return, which makes you have to go traverse the whole directory structure EVERY time, this needs fixing ASAP! No ability to sync files/photos to servers. This is a MAJOR feature deficiency, as it is very hard not to miss photos or changes since you have to do it manually (and then verify they all actually transferred successfully). Also, since photos/videos are saved on the server with the timestamp you uploaded them instead of when they were taken, that makes trying to "sync" all your photos even harder. ### 1/5 — Please fix PDF VIEWER *2022-08-24, version 1.18.0* When enable text selection, long tap to select text on PDF causing white blank page. Please fix ASAP as I have many PDFs in ifiles. Very annoying ### 1/5 — Was so good but now *2022-07-04, version 1.18.0* Sorry to say it’s crashing all the time it was my go to file app but I have now had to remove crashed the iPad ### 1/5 — All my file is disappeared *2021-07-13, version 1.18.0* When i try transfer my family files to the Another file inside the iFiles app ,my family file is disappeared. And technical team didn’t any response to me . ### 1/5 — Can’t open *2020-11-24, version 1.17.11* After the latest iOS updates , the app not opening at all ### 1/5 — iFiles app is crashing on ios 14.2 *2020-11-18, version 1.17.11* Hello i updated my iphone to ios 14.2, The application is not lunching/crashing Please fix it Is there a way to transfer data which are stored in (iFiles) to (iFiles2)? ### 1/5 — 起動ができません *2020-11-16* 大切なデータにアクセスできません。 早急に改善いただきたいです。 ### 1/5 — Update 14.2. *2020-11-09, version 1.17.11* After the update to 14.2. Application cannot be opened and falls i need my saved files ### 1/5 — Issue with new iOS *2020-10-26* Cannot access to the file with latest iOS release ### 1/5 — Great App *2020-09-18, version 1.17.11* Video MP4 does not play. Only black screen! ## Most praised reviews (10 highest-rated) ### 5/5 — Best ever file explorer!!! *2024-01-08* Very light, however still the best file explorer for basic files management including text editor and others. I really wishing this app supports forever. ### 5/5 — I support them. Don’t be a cheap baby people. *2021-06-11, version 1.18.0* People are crying and are angry because they can’t access their previous paid version. Guess what, that’s what happens with change. You are otherwise asking them to work for free to service you forever. Because you paid them $3.99… Would you expect the new ipad or iphone for free because you bought an older version? No. ### 5/5 — Great App *2021-05-14, version 1.18.0* Been using it for years, still useful and needed. ### 5/5 — Exactly What You’re Looking For *2021-04-13, version 1.18.0* I’ve been using this app since I was what, like 15 maybe 16 and it always does exactly what I’ve needed it for. You can download and save files off the internet, organize it well, and the app still functions to this day after being out for so many years. ### 5/5 — Very good *2021-02-05, version 1.18.0* I’ve got to say this time “thank you” for the update, as I suffered a big ordeal during the last 6 months after the latest big update of iOS with your app, it failed to open my stored videos and lots of tiles that I kept in my file manager. I was really desperate after the update because you didn’t update your app accordingly. Therefore, thank you and please keep up the good work. Regards ### 5/5 — 软件又开始更新啦！ *2020-12-07* 软件又更新啦！太好了，谢谢开发者，非常感谢！！！ ### 5/5 — Thank You So Much ❤️ *2020-11-26, version 1.18.0* Updated Review: Thank you so very much for fixing the iOS 14 problems with this app. I totally didn't expect a fix and i cannot tell you how grateful I am to you for fixing this app so that it will run another generation of iOS. You're the coolest developer ever! Thank you immensely, you rock 🎸! Happy Thanksgiving and Merry Christmas and God bless. Original Review: I've for a long time used and really appreciated and liked iFiles. I tried using iFiles 2 but it just wasn't the same in my opinion in terms of quality and ease of use and it paled in comparison to this original app I always thought. I was fine with this original iFiles never being updated so long as everything worked properly. But, with the latest release of iOS 14, I'm actually on iOS 14.2, this app is no longer working properly. Well, I should say that the one issue and broken function I now have is that this app will no longer play video files. Every time I attempt to play one of the .mp4 or .mov video files I have stored in iFiles it just goes to a black screen and doesn't play the video at all. It also freezes the app and I have to do a hard cancel to get out of it and restart it to continue to use it anymore. I still do have iFiles 2 installed and I tried playing a video file in that app as well. At first it didn't work and did the same thing as this app. But, the developer updated iFiles 2 a day or two ago and now it's able to play video files properly again. I only wish the developer would update this app as well so it functioned like it's supposed to do so. I'm really reluctant to move on to another file management app because as I've said I've come to really like using this original iFiles app. But if the developer is not going to update this app to work properly with the latest iOS updates I'm just not sure what else I can do. Also, I find it unfortunate that, in my opinion at least, that there are so few competent file managers available on the App Store right now. I have downloaded the file manager, ES File Explorer, as I used it all the way back when I only had Android devices and it seemed to always work decently enough. Although that app doesn't offer a text .txt creation option and it also doesn't offer folder icon customization like this app does. Thus, to me at least, it isn't as good as this app was when this one worked. So, unless the developer of this program updates this app and fixes the video playing problem I guess I'll have to use ES File Explorer or find some other file manager. I had also tried the File Browser app but it doesn't even show up in the Open-In/Share Sheet menu anymore since iOS 14. I contacted the developer about that ridiculous problem and oversight but he seemed clueless or reluctant to fix the problem. Which, I find it asinine that a dev. would find it acceptable for a friggin' file manager app to not have the ability to show up in the Share Sheet menu when you're trying to transfer FILES to it, but whatever, I'm getting way off topic. I do hope and ask, though, that the developer of this app to please update iFiles so that it will work properly again please and so that videos will play once again in this app. I really hate the thought of having to transfer my bazillion files I have stored in here to another one. That will take an inordinate amount of time. I know this app was free and I was always very grateful for that, assuming you weren't data mining all of us users to make a profit. I also know that you never ever reply to reviews and have seemed to have abandoned this once great app. But, I still hold out hope that you'll please update iFiles to be fully compatible with iOS 14. Thanks if you'll do so, it would mean the world to me and I'm sure many other users who are now experiencing problems with this program because of the latest iOS release. Heck, I'd even be willing to pay a one-time price for an update to this app to keep it working. Please don't abandon this app and its users. Thanks for all the work you've put into this app over the years, at least when you did update it, and God bless. ### 5/5 — Thanks for the update！ *2020-11-25* the 1st app I bought from the app store！ ### 5/5 — a great app *2020-09-24, version 1.17.11* i been using it since 4 years or more but now in 2020 i can not play any videos i saved in it 🥺 please fix it ### 5/5 — IFiles bugs dernier iOS *2020-04-26* Il ne ouvre pas --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*