# IFS goMobile Banking — user reviews > 40 indexed App Store user reviews of IFS goMobile Banking by Institution for Savings, rated 4.80/5 from 3,426 ratings. - Source: https://appshunter.io/ios/app/ifs-gomobile-banking/id1069926083/reviews - App overview in markdown: https://appshunter.io/ios/app/ifs-gomobile-banking/id1069926083.md - Rating breakdown: 5★ 3,103 · 4★ 219 · 3★ 46 · 2★ 14 · 1★ 44 ## What do users think of IFS goMobile Banking? Overall sentiment: neutral **Pros** - 👍 Excellent customer service - 🚀 Convenient and easy to use - 💡 Great mobile deposit feature - 🚀 Intuitive and user-friendly app **Cons** - 🐛 Frequent crashes and stability issues - 🐛 Inconsistent app performance - 🐛 Account information not loading properly - 🐛 Update failures **Commonly reported bugs** - App crashes when loading account information - New password not working after password reset - Duplicate accounts showing up in the app **Most requested features** - Ability to set up recurring payments with flexible amounts - Higher daily deposit limits - Remote deposit via digital check images ## Newest reviews (12 of 40) ### 4/5 — Changes *2026-07-02, version 3.35.1* App is great. After a recent update the cents are missing from transfer amount field unless you type it manually. ### 5/5 — Great! *2024-12-22, version 3.18.0* Love the IFS app. So user friendly. ### 5/5 — Mobile App Rocks! *2024-11-27, version 3.18.0* This is a great app that is so convenient and easy to use! Thx! ### 5/5 — IFS mobile, easy peasy *2024-08-09, version 3.14.0* Easy to use, clear, quick and convenient! ### 5/5 — Easy *2023-06-17, version 3.3.0* Makes life easier! Easy to use! ### 5/5 — Pay companies *2023-03-31, version 3.1.0* I can not find how to put a company name down to use as a payee so I can pay from my checking account . ### 5/5 — Easy navigation *2023-03-22, version 3.0.1* This system is pretty easy to navigate and very handy to access on the go . ### 5/5 — Thanks for the easy banking during these Covid times *2023-03-02, version 3.0.0* I just love the IFS banking app. I can do almost all transactions from my phone. Did I just say banking from my phone??? Yes I did, and I find it very easy to use. Also very secure. Thank you IFS. Yours Sincerely William Byrne ### 5/5 — So easy *2022-10-04, version 2.45.1* This is so convenient…do it while having my morning coffee.. love it! ### 5/5 — Terrific Bank; Terrific App *2021-12-17, version 2.37.0* Been using it since V1 was introduced about 15 years ago. It’s great and so is the IFS customer service team. ### 5/5 — Thanks for the easy banking during these Covid times *2021-08-26, version 2.33.4* I just love the IFS banking app. I can do almost all transactions from my phone. Did I just say banking from my phone??? Yes I did, and I find it very easy to use. Also very secure. Thank you IFS ### 4/5 — Wonky bill pay *2021-04-05, version 2.28.0* The bill pay app needs work. You can’t set up a recurring payment and then edit individual payment amounts like you can in BOA app, which is helpful in avoiding late fees on credit cards. May have to switch back to BOA for this functionality. Set up of new pay to accounts is not as intuitive either. Very disappointed. Was hoping to drop BOA altogether but maybe not. ## Most critical reviews (10 lowest-rated) ### 1/5 — IFS WORST SOFTWARE *2025-11-06, version 3.17.0* Your system consistently UNDERPERFORMS and steals my valuable time! Now the app will NOT work on my iPad. Ugh!!! ### 1/5 — Still crashing *2025-10-31, version 3.17.0* Please fix this! When my account info loads, it goes back to my phone home screen! Still crashing!!! ### 1/5 — The app needs work. *2024-04-17, version 3.10.3* Lots of errors including but not limited to crashes,errors,not updating accounts and does not consistency. I like the bank but this needs work ### 1/5 — Still crashing *2020-02-10, version 2.16.0* Please fix this! When my account info loads, it goes back to my phone home screen! Still crashing!!! ### 2/5 — Your need for a for mobile deposit only written on a check *2026-05-27, version 3.34.1* Your system sent me an email after I deposited the check saying it was approved. Then two days later I got a notice on the app saying it was not approved. No email just a notice on the app. At a minimum the email saying it was approved should not go out and when it was un approved two days later an email or phone call should have been made. Not a notice thru the app. I also just noticed my nick name is Mr peedidy. Not sure where that came from but I’m pretty sure I did not set that up. ### 2/5 — Frustrated as heck…. *2022-10-20, version 2.46.0* I am constantly irritated by the instability of the OLB function. On more occasions than I care to remember I’ve had to change my password and in so doing have written it down on a piece of paper (how elemental) only to log out and log in sometimes within a matter of minutes only to have the new password rejected. Having just gone through this a few days ago, I’ve decided that if this happens again I’m going to switch banks to one whose OLB is more stable. ### 3/5 — Great App *2021-08-01, version 2.32.1* The App works great. The daily deposit limits are not great. They need to be higher. ### 3/5 — Pls offer remote deposit via sending in a digital package picture of the check to be deposited?? *2021-07-29, version 2.32.1* Otherwise — great bank - great customer service - plenty of locations. All good! ### 3/5 — So far, so just OK *2021-06-04, version 2.30.0* So far, so OK. Will not let me pay my mortgage through the app or the site. Had to do it via my BofA Bill pay with a paper check. Please make paying the loan in my amount via app ### 3/5 — Getting better but still buggy *2018-11-01, version 2.3.28* Currently I have duplicate accounts for every one of my accounts — checking, savings, mortgage, etc. But the app capabilities are definitely improving over time. ## Most praised reviews (10 highest-rated) ### 5/5 — Great online banking! *2026-06-18, version 3.35.1* Love it!! ### 5/5 — Excellent bank *2026-06-05, version 3.34.1* When we first moved to Newburyport in 1976 it was the first bank we saw discovering State Street. They were so welcoming and helpful that we continue to use them after moving to New Jersey a few years ago. A full service bank that offers excellent support with experienced and knowledgeable staff. Highly recommend ### 5/5 — Duplicated trx *2026-04-15, version 3.33.0* Works great. The only thing that is a little confusing as that deposits and transactions are repeated duplicated. In other words the amount amounts are correct. But they continue to show up as new transactions when they have already occurred two or three times before. I’m used to it so it’s not a problem. ### 5/5 — Chris *2026-03-03, version 3.31.2* You guys are great keep up all the good work ### 5/5 — Great Bank *2026-01-09, version 3.30.0* I have never had another bank in my life, the Institution For Savings has always been my financial institution. Thank you for all you do. ### 5/5 — i J.P.s *2025-08-09, version 3.25.1* excellent banking service ### 5/5 — Dawn *2025-06-16, version 3.23.1* Love mobile deposit ### 5/5 — Trustworthy Bank *2025-04-13, version 3.22.0* Excellent customer service ### 5/5 — Update fails *2025-03-19, version 3.21.0* 3.21 hangs on Completing update when opening app ### 5/5 — Great service! *2025-02-10, version 3.19.1* I’ve been with this bank for about 15 years and have always had top notch service! When I call them, I always get an actual friendly person to help me right off. And whether it’s a request for new checks or questions about an item I purchased and forgot what it was, they are patient and helpful. And I love supporting hometown businesses, so will never leave for a big conglomerate bank. Thanks for all you do for us!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*