# IFS MWO Service Classic > Mobile work order management for field service technicians with remote assistance and offline capabilities. (iPhone/iPad app by IFS World Operations AB.) - Source: https://appshunter.io/ios/app/ifs-mwo-service-classic/id1544387990 (this page in markdown: same URL + `.md`) - Developer: [IFS World Operations AB](https://appshunter.io/developer/477960708) - Category: Business, Productivity - Price: Free - Rating: 1.21/5 from 19 App Store ratings · 35 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 256 MB - Languages: English - Released: 2021-01-12 - Data updated: 2026-07-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ifs-mwo-service-classic/id1544387990/reviews.md ## What is IFS MWO Service Classic? IFS Cloud Mobile Work Order for Service is suited for field service technicians and provides them with service-critical information and offers complete control over your work process. It is intuitive, easy to use and guides field service technicians through the work execution process and other supporting functions. Fully embedded remote assistance capabilities allow field service technicians to visually communicate and interact with other techs and back-office experts in order to assist each other. This includes the ability to remotely see through the camera and add annotations on the video feed. Features such as configurable workflows and remote assistance lead to improved first-time fix rates along with improved accuracy and consistency of entered data. IFS Cloud Mobile Work Order for Service provides full insight to task related information; imagine arriving on site for an emergency call and being able to check the status of any other open work orders, preventive maintenance tasks, or support requests from that customer, check the availability of spare parts and efficiently record the work you have performed and update your work status. This application also provides the ability to initiate, process and release service quotations including the ability to calculate total quoted price and present the generated quotation to the customer for approval. IFS Cloud Mobile Work Order for Service offers robust offline capabilities for use in locations and situations where network connectivity is bad, sporadic or simply not allowed. The software automatically syncs your entered data later, on a schedule or when your network connection is reestablished. IFS Cloud MWO Service is intended for customers running IFS Cloud. Note: Continued use of GPS running in the background can dramatically decrease battery life. ## Key features - Service-critical information access - Work process control - Remote assistance with video and annotations - Configurable workflows - Offline data synchronization - Spare parts availability check - Service quotation initiation and processing ## Recent user reviews (10 of 35) All indexed reviews: https://appshunter.io/ios/app/ifs-mwo-service-classic/id1544387990/reviews.md ### 1/5 — Buggy *2026-01-23* App is terrible. It takes at least 30 mins to initialize and if you have a problem you need to delete the app and install again ### 1/5 — Bad *2025-12-10, version 25.4.1460.0* Cty nào tệ lắm mới dùng app này ### 1/5 — Ruined my life *2025-12-10, version 25.4.1460.0* This app ruined my life ### 1/5 — Too many problems to list *2025-10-22* Really poor program. You have to add pictures one at a time. ### 1/5 — Worst app ever *2025-10-17* Do not use this app if you have the choice ### 1/5 — Terrible *2025-09-03, version 25.4.1460.0* The worst app I have ever used. Keeps crashing, doesn’t sync with IFS Cloud properly. The IFS Cloud itself is even worse. To all Businesses out there - if your aim is to be time and cost effective - Stay Away from IFS Cloud. ### 1/5 — Do not download this app *2025-08-20* Worst app ever takes forever for it to load service reports and things like that disappear all the time do not recommend absolutely horrible ### 1/5 — apps not mature yet *2025-08-04, version 25.4.1460.0* 1 star is too much for the complicated system and error friendly ### 1/5 — Dance with change *2025-08-04, version 25.4.1460.0* Slow respon everyday ### 1/5 — Absolute mess *2025-07-29, version 25.4.1460.0* Sync issues, login issues, integration not as seamless. ## Frequently asked questions about IFS MWO Service Classic ### What does IFS MWO Service Classic do? This application provides field service technicians with essential information and control over their work processes. It guides them through work execution, offers remote assistance for collaboration with experts, and allows for efficient data recording and status updates. ### What are the key features of this app? Key features include access to service-critical information, complete control over work processes, intuitive guidance, fully embedded remote assistance with video and annotations, configurable workflows, offline capabilities for data entry, and the ability to initiate and process service quotations. ### Is this app free to use? Based on the provided information, the app is listed as free. There are no mentions of in-app purchases or advertisements, suggesting it is provided as a free service for its intended users. ### What are the system requirements for IFS MWO Service Classic? This application is intended for customers running IFS Cloud. While specific operating system versions are not detailed, it is designed to function within the IFS Cloud ecosystem. ### How does the offline functionality work? The app offers robust offline capabilities, allowing technicians to work in areas with poor or no network connectivity. Entered data is automatically synchronized later when a network connection is reestablished or on a schedule. ## Version history (last 5 releases) ### 25.4.1460.0 — 2025-04-22 - Fixed an issue in the Norwegian language handling where the MWO My Work and Pool Work lists appeared empty. - Fixed an issue in MWO where objects were missing in the cloud when using an online object. ### 25.3.1451.0 — 2025-04-09 - Correction of an app crash when having a large amount of work task that is set to done after each other. - Resolve the issue of failing to receive parts from the transport task. Apply the fix to other relevant areas to prevent similar problems. - Correction of incorrect display of date for activity in Calendar control. - Fixed the Addresses not showing correctly in the app due to a setup issue. - Fix the iOS issue of login progress stuck when session timeout. - Fix for navigation crash on Assistant dialogs loaded on single step assistant. - The Lov field is now editable. - Fix for crash on disposed list items on back navigation. - Correction of the navigate back command, so it navigates to the previous page correctly. - Correction so timezone awareness is correctly applied, when doing state changes such as 'Accept' or 'Start Work'. - Improved navigation and logging performance in the iOS application. - Fixed the eform Error - Object reference not set to an instance of an object. - Implementation of Custom Attributes on Entity-based Assistants and Virtual-based Assistants. - Resolve iOS issue of App crash when adding new Return. - Fix appointments not sorted in ascending order issue for iOS. - Added a method to support resolve csv for complex validation on date field. - Custom Attributes also now support api.substring() validation expressions. - Implemented configured Custom Entities with PUSH Sync Policy so that mobile users' workflow can be augmented. ### 25.2.1419.0 — 2025-02-19 - Enhance performance by preventing the repeated execution of the same update function within a short period. - Improved app performance by reducing unnecessary checks for online/offline status during navigation. - Improved navigation and logging performance in the iOS application. ### 25.01.1409.0 — 2025-01-15 - Fix the iOS issue of login progress stuck when session timeout. - Fixed the eform Error - Object reference not set to an instance of an object. ### 24.12.1396.0 — 2024-12-18 - Correction of an app crash when having a large amount of work task that is set to done after each other. - Correction so that complex field validation support CSV dates with offset. - 9 offsets are now supported on Date CSV values. ## Apps similar to IFS MWO Service Classic | App | Rating | Price | Category | | --- | --- | --- | --- | | [Advanced Forms](https://appshunter.io/ios/app/advanced-forms/id6480013772) | — | Free | Business | | [FormsPro by OmniByte](https://appshunter.io/ios/app/formspro-by-omnibyte/id1355153391) | 5.0 (3) | Free | Business | | [Asset Panda Pro](https://appshunter.io/ios/app/asset-panda-pro/id6529526674) | 5.0 (2) | Free | Business | | [OGP Observations](https://appshunter.io/ios/app/ogp-observations/id1201908913) | 3.4 (10) | Free | Business | | [OGP Event](https://appshunter.io/ios/app/ogp-event/id1362857053) | — | Free | Business | | [InSkill](https://appshunter.io/ios/app/inskill/id1488943683) | 5.0 (7) | Free | Business | ## More apps by IFS World Operations AB - [Astea Mobile](https://appshunter.io/ios/app/astea-mobile/id468072644) - [IFS Notify Me 7.5](https://appshunter.io/ios/app/ifs-notify-me-75/id477960705) - [IFS Sales Companion](https://appshunter.io/ios/app/ifs-sales-companion/id566316863) - [IFS Trip Tracker 9](https://appshunter.io/ios/app/ifs-trip-tracker-9/id580516908) - [IFS Quick Reports](https://appshunter.io/ios/app/ifs-quick-reports/id604394108) - [IFS Time Tracker](https://appshunter.io/ios/app/ifs-time-tracker/id660038819) All apps by IFS World Operations AB: https://appshunter.io/developer/477960708 ## Related topics [ifs mwo service classic](https://appshunter.io/ios/topics/ifs-mwo-service-classic) · [ifs mwo service](https://appshunter.io/ios/topics/ifs-mwo-service) · [ifs mwo](https://appshunter.io/ios/topics/ifs-mwo) · [ifs mwo service 10](https://appshunter.io/ios/topics/ifs-mwo-service-10) · [ifs mwo maintenance](https://appshunter.io/ios/topics/ifs-mwo-maintenance) · [cdk service](https://appshunter.io/ios/topics/cdk-service) · [ifms](https://appshunter.io/ios/topics/ifms) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*