# IFS Remote Assist — Enterprise Remote Assistance

> Enterprise Remote Assistance (iPhone/iPad app by Help Lightning, Inc.)

- Source: https://appshunter.io/ios/app/ifs-remote-assist/id6475794081 (this page in markdown: same URL + `.md`)
- Developer: [Help Lightning, Inc](https://appshunter.io/developer/867775339)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 18.0 · 169 MB
- Languages: American English, French (France), German (Germany), Italian, Japanese, Korean, European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2024-01-14
- Data updated: 2026-08-16
- User reviews in markdown: https://appshunter.io/ios/app/ifs-remote-assist/id6475794081/reviews.md

## What is IFS Remote Assist?

IFS Remote Assistance and Visual Guidance enterprise-wide AR solution for fast visual help provides remote expert guidance and support, with advanced features such as spatial computing, patented merged reality, curated quick knowledge, AI value analytics and automated visual procedures for guided self-help. 

Hyper-Quick Merged Reality unlocks the power for extremely fast, accurate remote expert assistance with patented Merged Reality. Merged Reality is a virtual, side-by-side video collaboration with blended “live” hand gestures, overlayed visual instruction, curated quick knowledge, alpha-channel-enabled visual aids, pre-selected troubleshooting, and merged demonstration using real tools and equipment. Merge content and real interactions with AR spatial understanding and annotations. 

Curated Quick Knowledge Share and manage smart, quick knowledge in visually guided procedures, chat, and merged reality fast help sessions. Manufacturers and service organizations accelerate precise communication with curated model and serial number related images, videos, guides, PDFs, drawings, and models from enterprise content. Understand flows quickly for installation, troubleshooting, safety, sales and break/fix service in merged reality or chat sessions.


## Version history (last 5 releases)

### 26.5.38 — 2026-08-12

Bug fixes and performance improvement

### 26.5.33 — 2026-08-11

Bug fixes and performance improvement

### 26.5.32 — 2026-07-30

Bug fixes and performance improvement

### 26.5.17 — 2026-06-02

Bug fixes and performance improvement.

### 26.5.10 — 2026-05-18

Bug fixes and improvements.

## Apps similar to IFS Remote Assist

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| --- | --- | --- | --- |
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| [ProEye Remote: AR Help](https://appshunter.io/ios/app/proeye-remote-ar-help/id1611162985) | — | Free | Business |
| [IFS CRM Companion](https://appshunter.io/ios/app/ifs-crm-companion/id1579691403) | 5.0 (1) | Free | Business |
| [IFS Field Operator](https://appshunter.io/ios/app/ifs-field-operator/id6744122228) | — | Free | Business |
| [IFS assyst SelfSvc Beta](https://appshunter.io/ios/app/ifs-assyst-selfsvc-beta/id6741759695) | — | Free | Business |
| [Field Collaboration](https://appshunter.io/ios/app/field-collaboration/id6446090761) | 5.0 (1) | Free | Business |

## More apps by Help Lightning, Inc

- [Help Lightning](https://appshunter.io/ios/app/help-lightning/id867775336)
- [Solenis Remote Guidance](https://appshunter.io/ios/app/solenis-remote-guidance/id1453214181)
- [Aristocrat Resolve](https://appshunter.io/ios/app/aristocrat-resolve/id6468970636)
- [Castrol Virtual Engineer](https://appshunter.io/ios/app/castrol-virtual-engineer/id6474761415)
- [Virtual Assist (By Ecolab)](https://appshunter.io/ios/app/virtual-assist-by-ecolab/id6738227225)

All apps by Help Lightning, Inc: https://appshunter.io/developer/867775339

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*