# IFSTA Essentials 7 — user reviews

> 112 indexed App Store user reviews of IFSTA Essentials 7 by IFSTA, rated 4.60/5 from 1,807 ratings.

- Source: https://appshunter.io/ios/app/ifsta-essentials-7/id1441449622/reviews
- App overview in markdown: https://appshunter.io/ios/app/ifsta-essentials-7/id1441449622.md
- Rating breakdown: 5★ 1,473 · 4★ 163 · 3★ 55 · 2★ 36 · 1★ 80

## What do users think of IFSTA Essentials 7?

Overall sentiment: negative

**Pros**

- 🚀 Great resource
- 👍 Helpful study tool
- 🚀 Interactive app
- 🚀 Passed the fire academy

**Cons**

- 🐛 Reset purchases, cannot restore
- 🐛 Stole my Money
- 🐛 Audiobook won't play
- 🐛 Courses Feature messed up by last update
- 🐛 Audio books don't load
- 🐛 Exam prep not working
- 🐛 Skill Videos have no audio
- 🐛 Forced timer
- 💰 Expensive

**Commonly reported bugs**

- Purchase didn't go through
- Courses don't work
- Audiobook doesn't work
- Can't log in after device change
- Exam prep not working
- Skill videos have no sound
- Can't scroll through interactive courses
- Screens don't fit properly on iPad
- App crashes when trying to load chapters

**Most requested features**

- Sign up to access content on multiple devices
- Sync exam progress and study decks across devices
- Flash cards with questions and answers
- Ability to sync purchases between devices
- Ability to use on MacBook

## Newest reviews (17 of 112)

### 3/5 — Practice exams

*2026-05-06, version 3.0.6*

This app would be so much better if the exams would save your progress if you exit it for any amount of time. Very frustrating that it does not.

### 2/5 — Glitch

*2026-03-20, version 3.0.4*

Keeps replaying the first video and glitching?

### 3/5 — Course section is clumsy

*2026-01-21, version 3.0.3*

A lot of this app is really good, but I would skip buying the courses.  You can’t download for offline use and navigation inside the chapter course is not allowed.  The flashcards are great but too slow, why does it take so long to clear the screen to the next flash card?

### 4/5 — Sign up

*2025-10-10, version 2.9.10*

I wish there was a way to sign up so I can have the content I bought on multiple devices

### 4/5 — Update

*2025-03-28, version 2.9.10*

At first, I bought this app and love it, but I don’t love how you can’t update to the newer version without paying again. If someone can let me know if there is a cheaper way to get the new essentials eight I would appreciate it moving forward.

### 3/5 — Fix?

*2025-03-13, version 2.9.10*

First off course are extremely expensive, but I’m not even able to say purchase them.  It seems it’s a glitch on my end idk.

### 3/5 — Unable to use a section, and can’t use on iPad

*2025-02-21, version 2.9.10*

I bought the reading and audio portions separately.   Audio works good, but the interactive course doesn’t work on my iPhone. I would like a refund of the reading course portion (24.95). I tried to use with iPad, but it wants to charge me again. I would like to use with my iPad, but don’t want to pay twice. How do I do that?
Thanks, M

### 3/5 — Firefighter One Exam Prep

*2024-10-13, version 2.9.10*

Helpful Skills Videos but I would highly not recommend using this app for the Firefighter One Final, I failed my Fire One Written Final twice because of this app, I asked around and reached out to any contact I can think of in my local PA area about what I can use to study and they recommend IAFC, the IFSTA App is just subject based questions, not exactly exam based, I don’t know what the Fire One Test Banks are for other areas but for Bucks County, PA, I would recommend using your IFSTA Textbook to study, or I would recommend using the yellow exam prep book which the fire school provides, you can also get an IAFC Prepbook off of Amazon or EBay but just know it is very costly!

### 2/5 — Content

*2024-08-07, version 2.9.10*

Purchased the chapter but still says I have to pay

### 4/5 — YES, yes, yes!!!  Best TEST PREP app ever!

*2024-04-29, version 2.9.10*

Only complaint is I switched from android to IPhone and it’s making me rebuy it!  I can’t afford to rebuy the app right now but you can’t beat the test prep section.

### 3/5 — It’s worth it but

*2024-02-20, version 2.9.8*

The skills videos lack sound. The audiobook works. Please fix the skills videos. Thank you!!

### 3/5 — Can’t log in!?!?

*2024-01-07, version 2.9.8*

So I got a new phone. Lost my old one. And now I thought I would sign in and I can’t get my audiobook back. Any help please respond!

### 2/5 — Forced timer

*2023-10-27, version 2.9.8*

Same problem as the previous comment, it’s been 2 years since his comment. Why haven’t you fixed the timer, so we can turn pages faster. And make it easier to go back to for reference?

### 2/5 — Purchase did not cross over devices

*2023-10-17, version 2.9.8*

I purchased this on my iPad for a class and worked well. I then went to study for a promotional exam and downloaddd the app on my phone so I could review while on the go easier. The data did not transfer my purchase from one device to the next. I do not want to re purchase the same content that I have already paid for just so I can have it in this device. Please reach out.

### 2/5 — Need 6th edition

*2023-09-07, version 2.9.8*

I had the IFSTA essentials app for the 6th edition downloaded on my phone. Unfortunately, it automatically updated to 7th edition. My promotional test is based off the 6th edition and now I have no access to it nor is there another option 😩

### 4/5 — Videos have no sound

*2023-08-24, version 2.9.7*

I don’t know if they are supposed to be like this or if something is wrong with my app.

### 4/5 — Great… but.

*2023-06-11, version 2.9.3*

I really like this app. The audio book is a big help. The interactive courses and test prep are awesome. But, the audio only works sometimes on the videos. It’s super frustrating. It works mor consistently with headphones. But not always.
It’s not a hardware issue, I’ve already trouble shot that. 
Ifsta!! Please fix! I have 2 of your apps and it’s the same on both.

## Most critical reviews (10 lowest-rated)

### 1/5 — Reset purchases, cannot restore.

*2025-11-18, version 3.0.2*

I bought all the chapters and audiobooks, and after closing and reopening the app all the content I bought is missing, I tried the restore purchases button button, it did nothing, and unfortunately I do test today for firefighter 2, yet can’t go through the content due to the glitch. 

Please don’t buy the bundle until they have fixed this, I have been charged, yet I don’t have any additional content.

### 1/5 — Stole my Money

*2025-10-30*

The content used to work.. however, halfway through it stopped working and I really wanted to study for Fire and EMS. It seemed too good to be true, so it t very much was. Paid about 60 dollars or more for the material.. just for it not to work and for the no support with the app…I strongly recommend to just save your money.. look elsewhere.. it’s just a scam. I can’t get support, their settings don’t even have a sign in option. I bought the material, and then I deleted the app and redownloaded to see if it would work.. but it is now blocked any knowledge of a previous purchase.. I would just want my money back at this point.

**Developer response:** Hi supmavyo, please contact support@ifsta.org so we may help you with your purchases.

### 1/5 — Audiobook

*2025-09-15, version 2.9.10*

Paid for audiobook. Stopped working. Can no longer listen to it.

### 1/5 — Lazy developers

*2025-05-22, version 2.9.10*

Should be able to sync exam progress and study decks across devices. We need to put an end to these monopolies controlling standards required by government agencies and have competing apps that have the same questions.

### 1/5 — Don’t waste money on courses

*2025-05-16, version 2.9.10*

The courses freeze up at end of chapter review questions. I had to go through forceable entry part 2 three times and I still could not get through the 1st end of chapter question. So far the Exam portion has been ok.

### 1/5 — Absolute Rip Off

*2025-02-15, version 2.9.10*

$25 just to unlock 27 courses that you can’t use because the app glitches. Save your money and study quizlet and other online methods

### 1/5 — Refund. DO NOT WASTE MONEY!

*2023-08-15, version 2.9.6*

I’d like a refund as it doesn’t seem to work at all.

### 1/5 — Forced update

*2023-08-12, version 2.9.6*

Can’t use the current version on my iPad. Forced update says I can use previous version, but it isn’t available on App Store. If you’re going to make this a paid app then you need to provide user support.

### 1/5 — STILL WAITING FOR A REPLY

*2023-07-27, version 2.9.6*

I am having an issue restoring my purchases.  You guys told me to email you and I did and I am still waiting for a reply and resolution.  I guess I’ll call my attorney if y’all can’t help me

### 1/5 — Carry over

*2023-01-02, version 2.9.3*

Why is it that there is no way to sign into this app? I have it on my phone but if I want to use it on my iPad then I’ll have to purchase it again. Why won’t it carry over to other devices? Other than that I like the app, but wish I could use it on more devices.

## Most praised reviews (10 highest-rated)

### 5/5 — Issue with video autoplay

*2026-07-09, version 3.0.6*

This is a good app but many sections are difficult to navigate because of video auto play. Videos automatically begin to play when you reach a slide and replay one video is completed. This prevents the user from being able to navigate to the subsequent slide before the video auto replays in full screen.

### 5/5 — Great Resource

*2025-11-13, version 3.0.2*

Had some glitches here and there at the start, but the customer service team was responsive and helpful to getting me logged back into my purchases. It works well again, and my hope is that it gets me a bit more knowledgeable before I enter this new career field.

### 5/5 — Purchase didn’t go through

*2025-09-07, version 2.9.10*

Paid 34.99 for the full course, money left from my bank account but I did not receive the course, other then that the app is great I’m just hoping someone can help me out with this and I will change my review. Thank you!

### 5/5 — Good Study Tool

*2023-03-30, version 2.9.3*

I just payed the $15 for all the practice exams and they helped a lot. I studied all the FF2 chapters in one exam and repeated it till I got all the questions right, which helped me pass my FF2 exam first attempt.

### 5/5 — Interactive app

*2021-11-23, version 2.8.3*

I like the interactive app, I do wish it had more interactive components to it.

### 5/5 — LOVE

*2021-11-22, version 2.8.3*

Well, finally with the fixed bugs that the app actually lets you listen to the audiobook now without crashing, this app is amazing!!!

### 5/5 — Great ressource

*2021-11-13, version 2.8.2*

Great ressource , but I wish they would sell the actual book via the app and deliver to Canada!

### 5/5 — Passed the fire academy

*2021-11-10, version 2.8.2*

Helped so much

### 5/5 — If the audiobook isn’t working

*2021-08-18*

My audio book wasn’t working the first time I opened the app and purchased  the audio version. And it wasn’t loading properly. And after a little bit I deleted the app and reinstalled which it let you restore purchases so you don’t lose money. Then try downloading the chapters again and it should work

### 5/5 — Practice Exams

*2021-03-31, version 2.7.1*

Practice exams are great but I wish they would mix up more questions. You always get the same questions and the answers are always in the same order. I’d like to be more challenged on that regard.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
