# IG Wealth — Easy account access, any time > Secure mobile access to IG Wealth Management accounts and financial planning tools. (iPhone/iPad app by Investors Group Inc.) - Source: https://appshunter.io/ios/app/ig-wealth/id1522597584 (this page in markdown: same URL + `.md`) - Developer: [Investors Group Inc](https://appshunter.io/developer/1522597586) - Category: Finance - Price: Free - Rating: 3.08/5 from 204 App Store ratings · 67 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 9 MB - Languages: English, French - Released: 2020-08-04 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ig-wealth/id1522597584/reviews.md ## What is IG Wealth? This app is intended for use by clients of IG Wealth Management (Canada). Easy and secure access to your IG Wealth Management accounts from your mobile device or tablet — anywhere and at any time. • Access to your IG Living Plan™ and assessment, as well as financial recommendations from your consultant • Secure and convenient access to your IG accounts • An immediate, up-to-date snapshot of your portfolio, including the most recent transactions • A detailed breakdown of your asset mix (including fixed income, equities, cash equivalents, etc.) • Account statements, transactions and tax documents going back seven years • Up-to date details of each account, including its current market value, rate of return, holdings contained within it and recent activity • Paperless statements and notifications when new statements are ready • Important updates about your accounts and statements The IG Wealth app is free to download. If you haven’t registered for Online Access yet, you can register through the app in three easy steps. You will need the client, loan or policy number that appears on your statements. Online Access and Mobile App Support: onlineaccess@ig.ca 1-877-796-3788 (M-F 7 a.m. to 7 p.m. CT) Investment Questions? For questions regarding investments, tax planning, insurance and estate planning, please contact your IG Wealth Management Consultant. Mortgage Questions? For any questions regarding mortgages, please contact your Mortgage Planning Specialist. If you need assistance immediately and your IG Wealth Management Consultant can't be reached, please call our Mortgage Contact Centre: 1-800-328-6488 (M-F, 7 a.m. to 7 p.m. CT). ## Key features - Account access - Financial plan viewing - Portfolio snapshot - Transaction history - Account statements - Paperless statements ## What do users think of IG Wealth? Overall sentiment: negative **Pros** - 👍 App works fine for some users - 👍 Provides essential information - 👍 Can check investments daily - 👍 App is available **Cons** - 🐛 Frequent crashes and freezes - 🐛 Login issues (password, Face ID, Touch ID) - 🐛 Documents not loading or closing immediately - 🐛 Tutorial pop-up blocking interaction - 🐛 Poor performance on mobile devices (phone, iPad) - 🐛 Inconsistent Face ID/Touch ID functionality - 🐛 Dual authentication issues - 🐛 App is slow and clunky - 🐛 Lack of accessibility features (font size) - 🐛 App not fully functional on mobile - 🐛 Security concerns (SMS authentication) - 🐛 Missing features (graphs, history) - 🐛 Unprofessional developers/management - 🐛 Outdated app design - 🐛 App not remembering username - 🐛 No French version available - 🐛 App doesn't display full screen on iPads - 🐛 Error messages on startup - 🐛 Poor customer service experience **Commonly reported bugs** - App closes or crashes when opening documents (statements, tax documents) - Tutorial pop-up blocks interaction - Message pops up on login, greys out overview, and cannot be closed or scrolled - App closes when trying to view online statements after changing iPhone - App rejects password and disables Face ID, then repeats after reset - Latest iOS version wiped out FaceID - Year-to-date earnings not updated - Money moved around not reflected in accounts - FaceID login does not work, password field not configured for Apple passwords - App glitchy and doesn't load properly - App won't show or download documents, brief flash then returns to main page - App locks after viewing two accounts and cannot refresh - Documents closed just after opening - Impossible to see documents on iPad or iPhone - App opens and closes immediately after selecting a document - App flashed documents on screen only to erase almost immediately - App doesn't remember user for 30 days - Face ID login option removed - App locks up and shows nothing after surfing through accounts - Rate of return stats not current - Hard to read transaction details - Constantly having to complete dual factor authentication - Touch and facial login no longer works after latest update - Two-step feature is garbage - Facial recognition removed and not added back - Two-factor authentication texts back to the same device - Drop-down fields coming up empty - Last update locked user out for days - Face ID has not worked since last update - Biometric recognition used to work and now it's broken - App doesn't load 40% of the time - App is clunky and needs overhauling - App instable and poorly made - Does not require double identification - App not always loading - Sometimes only in English - App freezes frequently and doesn't allow access to credentials page - Last update shows double the money - Bad design and bad visual layout - Takes up to 2 minutes to connect and view data - Download new version, can't access app, just blue screen - App doesn't remember username - App barely works, painfully slow, navigation issues - App doesn't open after last iPhone update - App doesn't display full screen on iPads - Generates Error 500: java.lang.OutOfMemoryError: Java heap space on iPhone - Error on startup: « Error 500: java.lang.OutOfMemoryError: Java heap space » **Most requested features** - More up-to-date information and graphs - Ability to make fonts larger and easier to read - Zoom functionality on iPad - Charting function for investment performance - Dark mode option - Improved accessibility options - Face ID/Touch ID login option - Remember username feature - French version of the app ## Recent user reviews (10 of 67) All indexed reviews: https://appshunter.io/ios/app/ig-wealth/id1522597584/reviews.md ### 1/5 — Pourrais être mieux *2026-05-29, version 1.4.1* Je ne vois pas toute la page sur mon téléphone, certaines données sont manquantes. Certains liens nous amènent à nous reconnecter sur le web et non sur l’application ### 5/5 — Great app! *2026-04-01, version 1.4.0* Check investments and financial plan daily. ### 1/5 — Application qui ferme *2026-02-11, version 1.3.5* L’appli ferme ou plante lorsque j’essaie de ´ouvrir un document dans cette section ( relevé mois ou fiscal). ### 4/5 — Reviews are bad but it’s not that bad *2026-02-07, version 1.3.5* Everything works fine for me with iPhone 15. Maybe the app could be more up to date with more infos and graphs but you get the essentials with it. ### 1/5 — Trash *2026-01-29, version 1.3.5* What an unbelievable piece of garbage hard to imagine a multi billion dollar Puts this trash into circulation. Good luck Logging in. ### 1/5 — tutorial pop up blocks interaction *2025-12-30, version 1.3.5* tutorial pop up blocks interaction ### 1/5 — Unreliable. Ne fonctionne jamais. *2025-12-29, version 1.3.5* Me fait perdre ma confiance dans cette institution qui détient certaines de mes sommes investies. ### 1/5 — Unusable *2025-12-21, version 1.3.5* In the current version on my iPhone a message pops up when I log in that greys out the rest of the overview. The message is partly cropped out and I can’t scroll to confirm or close the message. As a result I can’t navigate to any accounts and the app is basically useless versus going on the desktop site. ### 3/5 — Relevé non accessible *2025-10-01, version 1.3.5* Depuis mon changement de iPhone (vers le 15) l’application se ferme lorsque je veux consulter mes relevés en ligne. ### 1/5 — Poor Customer Service *2025-09-24, version 1.3.5* WARNING I have been dealing with IG wealth management with my RRSPs for over 3 years. returns on funds are often eaten up directly by service fees. when trying to withdraw the funds or transfer them to another institution they delayed sending me information, lied about sending it and full on ignored my requests. a simple withdrawal process i started September 12th still HAS NOT BEEN COMPLETED! the agent Andrew Vanderhorst has been rude, dismissive and unprofessional through out the entire process. never in my life have i been so poorly treated by a financial institution. DO NOT DEAL WITH THIS ORGANIZATION! ## Frequently asked questions about IG Wealth ### What does the IG Wealth app do? The IG Wealth app provides clients of IG Wealth Management (Canada) with secure and convenient mobile access to their financial accounts. It allows users to view their IG Living Plan™, financial recommendations, portfolio snapshots, recent transactions, and account statements. ### What are the key features of the IG Wealth app? Key features include secure access to IG accounts, viewing the IG Living Plan™ and assessment, immediate portfolio snapshots with recent transactions, detailed asset mix breakdowns, access to account statements and tax documents for up to seven years, and paperless statement notifications. ### Is the IG Wealth app free to download? Yes, the IG Wealth app is free to download. If you are an IG Wealth Management client and haven't registered for Online Access, you can do so directly through the app in three simple steps. ### What information do I need to register for Online Access? To register for Online Access through the app, you will need your client, loan, or policy number, which can be found on your IG Wealth Management statements. ### Who should I contact for questions about my investments or accounts? For questions regarding investments, tax planning, insurance, and estate planning, you should contact your IG Wealth Management Consultant. For mortgage-related questions, contact your Mortgage Planning Specialist or the Mortgage Contact Centre if your consultant is unavailable. ## Version history (last 5 releases) ### 1.4.1 — 2026-05-05 Thank you for using Online Access! We’ve improved our app with some experience enhancements and site improvements. ### 1.3.5 — 2025-07-11 Thank you for using Online Access! We’ve improved our app with some experience enhancements and site improvements. ### 1.3.4 — 2025-05-01 Thank you for using Online Access! We’ve improved our app with some experience enhancements and site improvements. ### 1.3.3 — 2024-12-20 Thank you for using Online Access! We’ve improved our app with some experience enhancements and site improvements. ### 1.3.2 — 2024-06-23 Thank you for using Online Access! We’ve improved our app with some experience enhancements and site improvements. ## Apps similar to IG Wealth | App | Rating | Price | Category | | --- | --- | --- | --- | | [Co-operators Online Services](https://appshunter.io/ios/app/co-operators-online-services/id1203319537) | — | Free | Finance | | [Omni by Desjardins](https://appshunter.io/ios/app/omni-by-desjardins/id778593359) | 3.7 (10) | Free | Finance | | [Simplii Financial](https://appshunter.io/ios/app/simplii-financial/id581352806) | 4.0 (74) | Free | Finance | | [iA Mobile](https://appshunter.io/ios/app/ia-mobile/id605490420) | 4.7 (256) | Free | Finance | | [Manulife Mobile](https://appshunter.io/ios/app/manulife-mobile/id1214009312) | 4.5 (857) | Free | Finance | | [Intact Insurance: Mobile app](https://appshunter.io/ios/app/intact-insurance-mobile-app/id1363223619) | 4.6 (1,163) | Free | Finance | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*