# iGMS Vacation Rental Software — user reviews > 68 indexed App Store user reviews of iGMS Vacation Rental Software by AirGMS Technologies inc., rated 4.73/5 from 579 ratings. - Source: https://appshunter.io/ios/app/igms-vacation-rental-software/id1298798634/reviews - App overview in markdown: https://appshunter.io/ios/app/igms-vacation-rental-software/id1298798634.md - Rating breakdown: 5★ 319 · 4★ 27 · 3★ 7 · 2★ 2 · 1★ 7 ## What do users think of iGMS Vacation Rental Software? Overall sentiment: mixed **Pros** - 🔄 Excellent multi-platform synchronization and calendar integration - 📧 Centralized inbox for managing messages across multiple platforms - ⚡ Recent app updates significantly improved performance and UX - 🤖 Powerful automation features for guest communication and task management - 💰 Direct booking feature increases revenue by eliminating third-party commissions - 🌍 Seamless multi-currency and timezone support for international properties - 👥 Helpful and responsive customer support team - 💼 Comprehensive property management features for multiple properties - 📱 Mobile app enables on-the-go property management **Cons** - 🐛 Frequent app crashes and loading failures - 🐢 Extremely slow app performance and long load times (15-20+ seconds) - 📵 Unreliable notifications and syncing delays (up to 1+ hour) - 🔧 Numerous bugs affecting core functionality - 💸 High pricing relative to competitors and feature set - 🎨 Poor UI/UX design and non-responsive layouts - ⚠️ Inconsistent app functionality compared to web version - 🔌 App crashes on certain devices (iPad, iPhone 12) - 📱 Mobile app is essentially a web wrapper, not a native app - 😤 Inconsistent and unhelpful technical support responses **Commonly reported bugs** - App crashes frequently during normal use - White screen loading issues on iOS - Parse errors requiring phone restart - Apply button not clickable without phone rotation - Messages not loading or syncing properly - Notifications arriving hours or days late - Calendar blocking out days for no reason - Incorrect rates not syncing to Airbnb and VRBO - Auto-message save button disappearing - App freezing and requiring force quit - Infinite loading loops on app launch - Content not displaying on certain pages - Message deletion issues - Booking window functionality broken **Most requested features** - Multi-calendar support for viewing multiple calendars simultaneously - Native mobile app instead of web wrapper - Improved notification reliability and real-time syncing - Enhanced reporting and analytics features - Device management capabilities - Better message editing functionality - Improved UX for single-property users - Faster app performance optimization - Better integration with VRBO and Airbnb ## Newest reviews (10 of 68) ### 4/5 — Good for platform integration / app unreliable *2026-04-24, version 1.3.003* Great software to synchronise multiple booking platforms. App can be unreliable. ### 2/5 — Fine app with a lot of shortcomings *2025-10-17* I’m genuinely so confused as to how this app has such good reviews. No multi-calendar support, buggy messaging/notification support, constant, buggy OTA updates that usually fail, causing me to force quit most times I open the app. It’s just a very inconsistent and underwhelming app. I’m not able to turn off Airbnb or VRBO notifications because it’s just not consistent enough for me to rely on solely. Also missing a number of features like reporting, device management, etc. All of which I need frequently on my phone. The app works, but often I find myself just going to the mobile site if I need to get something done. To me, that’s a failure on their part. ### 2/5 — Worst app on my phone *2025-10-04, version 1.2.81* Just when I thought the app couldn’t get any slower or clunkier, they updated it and made it worse. It now takes about 15-20 loading time to EVERYTIME I open it, and crashes the majority of the time before loading completes. They’ve also now focused the app on those that manage multiple properties, so to view a calendar for a single property takes about 5 clicks to get to the right screen. UX team need to find a new career. ### 2/5 — Just ok. Look elsewhere. *2025-06-09* Tons of glitches and time wasting issues. I suggest looking elsewhere. Not a fan at all. ### 2/5 — Needs an update *2025-02-28, version 1.2.68* While the concept and features are pretty good, that’s where the positives end. The app is very slow, clunky, and crashes frequently. Needs to be quit and reset regularly to work, and again it is one of the slower apps I’ve used. For what you pay to use it, it feels extremely low budget. ### 4/5 — Good application *2025-01-16* The application is a bit slow to work with and is not just mobile. It feels heavy with the load. ### 5/5 — Use for years! Get better all the time *2024-09-13* I am really happy with iGMS- does everything I need and then some! ### 5/5 — Amazing changes! *2024-09-04* Previously, the app looked outdated. After the latest update, the app was a pleasant surprise. It loads quickly, the calendar is much more convenient than before. All the features I use most have become easily accessible, and working with messages is now a breeze. ### 5/5 — Amazing app! *2024-08-16* Works great! Very easy to use as well! **Developer response:** Thanks for your review! We're really happy to know that the app is working great for you. Keep enjoying it, and feel free to share any thoughts or suggestions with us. ### 5/5 — Great app! *2024-08-14* Works wonderfully, very user friend and easy to use! Great app and recommend for others to give it a try! **Developer response:** Thank you for taking the time to share your experience with the app. Your support and recommendation mean a lot to us! ## Most critical reviews (10 lowest-rated) ### 1/5 — App does not work on iPhone 17 pro *2026-05-26* I thought it was fix to work on iPhone 16 and later I still can’t get into my account since I upgraded my phone to the 17 pro!! HELP!!!!!!! ### 1/5 — Crashes *2026-03-01* Your app crashes all the time and there has to be a constant update every day ### 1/5 — Latest Update Broke Many Areas *2026-01-27* Cannot click the apply button unless I rotate my phone ### 1/5 — Broken in iOS 26.0 *2025-11-06, version 1.2.81* Only showing a white screen. Will not load! ### 1/5 — Incident Management is Terrible *2025-06-28* Continued to experience issues with the calendar blocking out days for no reason. I would report the issue and would get almost automated responses that were never addressing the issue and did not provide clear steps to resolve. The final straw was when IGMS was not passing the correct rates to my Airbnb and VRBO and my property didn’t book for three weeks when I found the issues. Again I reported it and the response for wrong and unhelpful. This time I cancelled the service and now am integrating Pricelabs direct with Airbnb and VRBO and linked their calendars. ### 1/5 — Buggy Mobile Booking Experience *2025-06-09* The igms mobile direct booking website is riddled with bugs, making it difficult to book a stay. Despite promises of fixes, the issues persist. This is a major problem, as most users rely on mobile devices for reservations. Please address these technical issues promptly to improve the user experience. Paraíso Captiva ### 1/5 — Worst mobile app *2025-01-04, version 1.2.4* Nothing ever loads properly on this app. Every other page - it just doesn’t load, even though I have the latest app version. The amount of bugs and issues with this app make it impossible to use. I always have to go on the browser version to do anything. They need to invest more on improving this app. Everyone uses their phone these days to manage properties in a timely manner. ### 1/5 — Slow & EXPENSIVE *2024-12-03* This company offers what other companies offer for free while their server has become worse and worse over the years. I’m trapped in their system. I only have six properties and they pay $900 every year . Sometimes I wait for the ab to load with minutes. I don’t recommend them. There are cheaper alternatives out there. ### 1/5 — Extremely buggy *2024-11-19, version 1.2.1* You are promised a vacation rental software that will streamline your processes and make everything easier to manage while helping increase revenue however, this is not the case. There are too many bugs to even nam including synchronization issues, integration issues, and so much more. I spent a significant amount of my time trying to make it work with this software only to for it to cause headaches and make me lose time and money in the process. I advise anyone starting a short term rental business to avoid using IGMS and use a more trusted software. ### 1/5 — Dysfunctional app *2024-09-04* 1. Takes forever to load 2. Sometimes nothing shows up when I click on certain pages 3. Issues with UX/UI, screens not sized properly 4. Does not have same functionality as web And yes I update it regularly, but still have issues ## Most praised reviews (10 highest-rated) ### 5/5 — Slow *2025-06-05, version 1.2.81* The app is nice but super slow ### 5/5 — Really happy with it *2025-02-27, version 1.2.68* I have tried so many apps, such as HostAway, Tookit, Uplisting, etc., but I am stayed with IGMS. Because they are very quick in response. The app is not complicated, it's very easy to use, and also the price is affordable. That's all the thing that I was looking for. I recommend this app! ### 5/5 — Improved a Ton *2025-01-07* This app functionality has improved a ton since the latest update. I can do so much more now. ### 5/5 — Best STR management software *2024-12-17, version 1.2.1* The updated iGMS app is amazing! It’s fast, efficient and helps my business to be more profitable. ### 5/5 — Game-changing software for STR & MTR management *2024-12-16* I have been using IGMS for several years now, and it has been an invaluable tool for managing my short-term and mid-term rentals. One of the standout features I absolutely love is their generative AI. It’s a game-changer, helping me save the most valuable asset in life—time. From streamlining guest communication to automating tasks, it makes running my property management business so much easier. The company also has an excellent technical team that is both prompt and knowledgeable. Anytime I’ve needed assistance, their support has been quick to respond and incredibly helpful. I feel confident trusting my business to IGMS, knowing they are committed to delivering reliable and innovative solutions. If you’re managing short-term or mid-term rentals, IGMS is the perfect solution to simplify operations and boost efficiency. Highly recommend it! ### 5/5 — Great Side-Kick to STR Owners *2024-12-11* we only have five properties on Airbnb and Vrbo but I am not sure how I would manage them without the help of iGMS software. M wife and I love the ability to share the multi-calendar and see it at a glance which homes are renting when. It also centralizes are inbox between Airbnb and Vrbo making communications a snap. It really helps manage the cleaning and pre-stay activity as well with our contractors. We are just working on setting up a website through them for direct bookings and I find their support staff helpful and quick to respond. Definitely recommend. ### 5/5 — Does what it’s meant to *2024-12-07, version 1.2.1* The direct booking feature has opened up new revenue streams by allowing me to accept bookings without third-party commissions. It's increased my profitability noticeably. ### 5/5 — The BEST PMS Out There! *2024-12-05* I value the regular updates and new features. iGMS continues to improve and add value. These people go way beyond the call of duty in customer support. We are building AI automation and my team at iGMS is supporting us every step of the way! Highly recommended! ### 5/5 — Game changer *2024-12-01* The mobile app is a convenient way to manage my properties from my phone. I can respond to inquiries, update availability, and coordinate with my team effortlessly. The push notifications ensure I don't miss any important messages. I love the automation! I used to forget to communicate certain things. Now no more. Easy peasy. And my guests love how thorough we are. ### 5/5 — Great app *2024-11-26* iGMS has made international hosting feasible for me. The platform effortlessly manages different currencies and time zones, ensuring a smooth experience for both me and my guests. The automation features handle the complexities of international bookings with ease. It's truly a global solution. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*