# IHDM

> Mobile inventory and help desk management for district operations. (iPhone/iPad app by Hayes Software Systems.)

- Source: https://appshunter.io/ios/app/ihdm/id6447558916 (this page in markdown: same URL + `.md`)
- Developer: [Hayes Software Systems](https://appshunter.io/developer/448726764)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 71 MB
- Languages: Danish, English, German, Norwegian Bokmål, Swedish
- Released: 2024-01-09
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ihdm/id6447558916/reviews.md

## What is IHDM?

Our mobile app provides a comprehensive solution for Inventory and Help Desk Management, designed to streamline and enhance district operations.
The app enables districts to issue and collect assets, accelerating check-in/check-out processes using barcode readers or device cameras. Conduct fast inventory audits with RFID or barcode readers to improve your district's inventory accuracy through routine auditing. Perform detailed tag lookups and manage asset distribution and collection with ease

Key Features:
Issue and Collect Assets: Accelerate check-in/check-out processes using barcode readers or device cameras.
Inventory Audits: Conduct fast, accurate inventory audits with RFID or barcode readers.
Tag Lookups and Management: Perform detailed tag lookups and efficiently manage asset distribution and collection.
Help Desk Integration: Seamlessly connect with the Help Desk system to manage tickets.
Create and Edit Tickets: Manage help desk tickets directly through the mobile app by creating and editing tickets on the fly.
Enhanced Interaction Capabilities: Provide comments, change statuses, and contact users directly within the app for improved communication.
Dynamic Widgets: Toggle between Help Desk and Asset Management widgets on the home screen to access real-time information and stay efficient.
These features ensure seamless integration of asset and help desk management, providing districts with a comprehensive tool for inventory accuracy and efficient issue resolution.

## Key features

- Issue and collect assets
- Barcode and RFID inventory audits
- Asset tag lookups and management
- Help desk ticket creation and editing
- Real-time asset and ticket widgets
- User communication and status updates

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/ihdm/id6447558916/reviews.md

### 3/5 — Feature request

*2024-06-11*

The three features are fine, but the feature that I would use the most would be ROOM TO ROOM transfers.
Thank you

## Frequently asked questions about IHDM

### What is IHDM used for?

IHDM is a mobile application designed for inventory and help desk management within school districts. It helps streamline operations by facilitating asset issuance, collection, auditing, and ticket management.

### Can I use IHDM offline?

The provided description does not specify offline capabilities for IHDM. It is designed to streamline operations, which may imply a need for an active internet connection for real-time data synchronization.

### What devices does IHDM support?

IHDM is available for iPhone, iPad, and iPod devices, as indicated by its platform compatibility.

### How often is IHDM updated?

The latest version of IHDM was released on July 24, 2024, indicating recent development and ongoing support from the developer.

### What is the age rating for IHDM?

IHDM has an age rating of 4+, making it suitable for a wide range of users, including younger individuals involved in educational settings.

### Does IHDM have ads?

No, IHDM does not contain advertisements. The application is free to use and does not display any ads.

### How does IHDM help with inventory accuracy?

IHDM facilitates fast inventory audits using RFID or barcode readers, and allows for detailed tag lookups and management, all contributing to improved district inventory accuracy through routine auditing.

### Can I manage help desk tickets directly in IHDM?

Yes, IHDM offers seamless integration with help desk systems, allowing users to create, edit, and manage tickets directly within the mobile app, including adding comments and changing statuses.

## Version history (last 3 releases)

### 3.0 — 2026-07-03

Key Improvements
Fixed various bugs across multiple modules to improve overall stability and performance.
Replaced the Turck (U Grok It) scanner with the Zebra scanner for improved scanning capabilities.
Updated the Socket Mobile Scanner SDK to the latest version and revised its configuration for better compatibility and performance.

### 2.0 — 2024-07-24

Create and edit tickets on the fly through the mobile app. Provide comments, change statuses, and contact users directly within the app. Toggle between Help Desk and Asset Management home screen widgets for real-time information, ensuring you stay informed and efficient.

### 1.0.0 — 2024-01-09

No release notes.

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## More apps by Hayes Software Systems

- [TIPWeb-IT with RFID](https://appshunter.io/ios/app/tipweb-it-with-rfid/id1417370529)

All apps by Hayes Software Systems: https://appshunter.io/developer/448726764

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*