# iHelp GC

> Network discovery and firmware updater for Global Caché iTach devices. (iPhone/iPad app by Inside Internet.)

- Source: https://appshunter.io/ios/app/ihelp-gc/id1006285731 (this page in markdown: same URL + `.md`)
- Developer: [Inside Internet](https://appshunter.io/developer/1220887394)
- Category: Utilities
- Price: $5.99
- Rating: 5.00/5 from 2 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 9 MB
- Languages: American English
- Released: 2015-06-26
- Data updated: 2026-08-12
- Monetization: paid
- User reviews in markdown: https://appshunter.io/ios/app/ihelp-gc/id1006285731/reviews.md

## What is iHelp GC?

iHelp is an application that will help you find your Global Caché iTach, iTach Flex or GC100 unit in your network.
You can also update the firmware of your iTach and iTach Flex unit.

Please note: iHelp only supports unit bought from Global Caché for firmware updates. Updating rebranded units is not supported.

If you have questions or suggestions then please use the 'Send Email...' option in the Help menu.

## Key features

- Network device discovery
- Firmware updates
- Supports iTach, iTach Flex, GC100
- Official Global Caché hardware support

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/ihelp-gc/id1006285731/reviews.md

### 5/5 — Works as Advertised

*2021-02-07*

It worked perfectly to find my device on my network.

### 1/5 — Port error

*2018-12-26*

Same problem... immediate errors with can not connect to port 9131.

### 1/5 — Broken

*2016-05-20*

Previous version worked fine. This version is useless. I get a "cannot connect to port 9131" error. Will not find any devices. Needs to be fixed.

## Frequently asked questions about iHelp GC

### What devices does iHelp GC support?

iHelp GC supports the discovery of Global Caché iTach, iTach Flex, and GC100 units on your network. Firmware updates are specifically supported for iTach and iTach Flex units purchased directly from Global Caché.

### Can I update firmware for rebranded iTach units with iHelp GC?

No, iHelp GC only supports firmware updates for units bought directly from Global Caché. Updating rebranded units is not supported by this application.

### What is the price of iHelp GC?

iHelp GC is a paid application priced at $5.99. This one-time purchase grants you access to its network discovery and firmware update features.

### On which devices can I use iHelp GC?

iHelp GC is compatible with iPhone, iPad, and iPod devices. It requires iOS 4 or later.

### How often is iHelp GC updated?

The latest version of iHelp GC is 1.5.7, last updated on June 10, 2023. Updates are released periodically to ensure compatibility and performance.

### What is the age rating for iHelp GC?

iHelp GC has an age rating of 4+. This indicates it is suitable for users of all ages and does not contain mature content.

### How can I get support or suggest features for iHelp GC?

For questions or suggestions regarding iHelp GC, you can use the 'Send Email...' option available within the Help menu of the application. The developer is responsive to user feedback.

### Does iHelp GC have ads?

iHelp GC does not contain advertisements. As a paid utility application, it provides an ad-free experience for its users.

## Version history (last 5 releases)

### 1.5.7 — 2023-06-10

Updated used frameworks
Bugfix in feedback screen

### 1.5.6 — 2022-08-17

Certificates update

### 1.5.5 — 2020-10-17

iOS14 related bug-fix for not finding any devices in the local network.

### 1.5.4 — 2020-09-17

iOS14 changes

### 1.5.3 — 2020-05-16

Changed the feedback option to no longer use the user's mail client.
Bug fix for updating iTach units.

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All apps by Inside Internet: https://appshunter.io/developer/1220887394

## Related topics

[ihelp gc](https://appshunter.io/ios/topics/ihelp-gc)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*