Waste of time and money
I’ve been using this tracker on my pet for 2+ years. Suddenly when they change the app not only is it difficult to differentiate subscriptions (because how did I end up buying a subscription for my personal phone?) it doesn’t even work anymore. I bought another subscription like I have for the past two years only now since buying it, it says it’s “expired” and it’s showing my pet in New York. I live in Ohio. We will no longer be using this app/tracker as we switched to a better system. Also getting in touch with a non-pushy representative that actually will return the money is virtually impossible. Really not pleased with the amount of money wasted.
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Response from developer
Dear Valued Customer, We apologize for any inconvenience you’ve encountered. To reach our live support: Open the app, navigate to the **My** tab, tap the support icon in the top-right corner, and send the message **Live Agent** to connect. You may also email us at iot@ihere.net. Our team will assist you with all product usage questions. Rest assured, we will never send you sales offers. We’re here solely to help you get the most out of our service.
Doesn’t work
Doesn’t add tag
Excellent
Extremely Excellent
cannot add bt device tag
shows “systemic” error an beeps. Useless
