# IHMVCU Mobile — user reviews > 94 indexed App Store user reviews of IHMVCU Mobile by I.H.Mississippi Valley Credit Union, rated 4.78/5 from 10,109 ratings. - Source: https://appshunter.io/ios/app/ihmvcu-mobile/id906064303/reviews - App overview in markdown: https://appshunter.io/ios/app/ihmvcu-mobile/id906064303.md - Rating breakdown: 5★ 8,388 · 4★ 751 · 3★ 210 · 2★ 56 · 1★ 185 ## What do users think of IHMVCU Mobile? Overall sentiment: neutral **Pros** - 👍 User-friendly interface - 🚀 Convenient mobile banking - 💯 Excellent customer service - 🤖 Robust app features **Cons** - 🐛 Frequent app crashes - 🕰️ Slow transaction updates - 🔀 Confusing UI changes - 💳 Overdraft fee issues **Commonly reported bugs** - Blurry mobile check deposit - Login screen freezes - Inaccurate transaction history **Most requested features** - Faster mobile check deposit - Improved account management - Seamless auto loan payments - Customizable app settings ## Newest reviews (10 of 94) ### 3/5 — The new update made it worse *2026-06-25, version 2027.0.1* Whoever updated this app, please seek new employment or a new job. Now I can’t go into and control my debit card like locking it and I can’t even transfer money because the new update deleted my account that was attached to my IH account. Huge shoutout to whoever updated the app, seek a new career ### 4/5 — Online mobile banking *2026-05-16, version 2027.0.1* It’s getting easier to work with… With the old app I had the names already in and knew how to transfer money to… Found it very hard and confusing having to re-add those names… in fact, had to visit the institution several times to get it straightened out, but once I did, it’s all good… I found the staff at the locations that I went to were helpful and friendly except for one particular person at the branch by South Park in Moline that seemed aggravated and very impatient… made me feel really stupid… As an older person doing something new is hard and she definitely did not make it any better… I don’t believe I will go back to that location at all even though it’s pretty close to my home… Other than that, though it’s getting better and better the more I explore my options… ### 5/5 — Stacey *2025-11-10, version 2025.07.01* I am new to ih and am very grateful for help received today on chat ### 1/5 — App not working *2025-09-08, version 2025.07.01* Came here to see if there was another app update given the maintenance alert; scheduled maintenance should be over and no app update available. Link to support leads to a chat link that doesn't work. No updates on the site about the app. App just hangs on logo screen. ### 2/5 — Change for the worst. *2025-09-07, version 2025.07.01* The new layout is regressive. The application that was so simple and straight forward has been c c by the latest "improvements". Sorry, but I feel you've ruined the best banking app I knew. ### 1/5 — New design is horrible *2025-08-25, version 2025.07.01* Streamlining is not always beneficial. Everything looks too much “the same” as everything else within the app and it blurs together. The old design where everything was more distinct was much easier and more user friendly. ### 1/5 — Update. *2025-08-22, version 2025.07.01* The update has caused some issues. I dislike this new display. It’s as if it’s a whole different app. If I could I would give this app with the update 0 stars. ### 5/5 — Where is the mobile check deposit *2024-11-13, version 2024.10.01* After the update in Oct the app doesn’t give an option for check deposits. I talked with staff and they suggested I delete and re-upload the app but that did not resolve this issue. ### 5/5 — Love this bank - hate the app *2024-10-15, version 2024.07* It seems like once a month yall do a completely unnecessary app UI update that makes the whole thing run worse. Waiting longer to log in to simply view my balance is frustrating. Just leave it alone for gods sake. As of 9/15 they’ve updated the app AGAIN. And it’s broken everything, can’t even check balances. Please for the love of god, STOP. ### 2/5 — Love this bank - hate the app *2024-10-09* It seems like once a month yall do a completely unnecessary app UI update that makes the whole thing run worse. Waiting longer to log in to simply view my balance is frustrating. Just leave it alone for gods sake. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to deposit checks *2026-07-15, version 2027.0.1* The new update feels clunky and now the Deposit Check ability doesn’t even work. I can rarely make it to the bank. ### 1/5 — New app sucks *2026-07-15, version 2027.0.1* Used to be able to have all accounts under one user. Now I have to have different user names for different accounts ### 1/5 — Update *2026-06-17, version 2027.0.1* I absolutely do not care for the update ### 1/5 — Call center very frustrating *2026-05-09, version 2027.0.1* What happened IHMVCU? ### 1/5 — IHMCVU app *2026-05-07, version 2027.0.1* Horrible horrible app why did it even update? It was better before I just changed 5/4 ### 1/5 — App update *2026-05-06, version 2027.0.1* The new app update is not a value add at all. The UX is pretty clunky as it seems that all the same functionality is there but just in a larger font- which is cumbersome to navigate. This does not seem like a value add. Disappointed that resources were prioritized here vs adding functionally like transferring money to people outside IH via Zelle. ### 1/5 — Not happy at all. *2026-04-23, version 2026.01.01* Not sure where to start, but I’ll say this, Chime, SoFi and CashApp is looking better and better with each passing day. ### 1/5 — The app never works! *2026-01-30, version 2025.10.01* The app never works 90% of the time. It either tells me that there is an “application error” or the screen just times out. I will close out of the screen a million and one times, I uninstalled and installed the about 100 times and still… I am never able to use the able. I have to try and find a back way to view my funds. The app is HORRIBLE. ### 1/5 — Iphone11 *2026-01-25, version 2025.10.01* I can’t revive a check on the app ### 1/5 — Unusable *2026-01-10, version 2025.10.01* Pretty unusable created account on personal computer and still won’t let me log in, I don’t believe this is user error. Extremely hard to deal with and makes you go through third party website to make payments. If you can please stay away! ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-08-12, version 2027.0.1* The app offers so many new features. I love the new card controls. ### 5/5 — Love the Mobile App *2026-06-29, version 2027.0.1* The mobile app is so easy to navigate and the IH representatives are only a phone call away to assist if there are questions. ### 5/5 — 5 stars *2026-06-22, version 2027.0.1* Miss the old app layout though ### 5/5 — Mobile app *2026-05-28, version 2027.0.1* I love being able to check my account without having to call the bank and being able to see what is in the account and what I actually have availed to avoid possibly overdraft if my account ### 5/5 — Mi billetera *2026-05-27, version 2027.0.1* Me gusta a si llevo control d mis gastos gracias ### 5/5 — My appreciation *2026-05-26, version 2027.0.1* I really appreciate your update ### 5/5 — Bank *2026-04-08, version 2026.01.01* It’s the bank ### 5/5 — User Friendly *2026-03-28, version 2026.01.01* Love this app… ### 5/5 — Excellent service *2026-01-12, version 2025.10.01* Excellent service everyone is professional and knowledgeable always take care of me ### 5/5 — FIRST AND ONLY *2025-12-22, version 2025.10.01* This is my first time having a credit union (bank account) and there team helped me so much and have made it so easy they truly are the best. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*