# iHome Zenergy — user reviews

> 150 indexed App Store user reviews of iHome Zenergy by SDI Technologies, rated 1.45/5 from 535 ratings.

- Source: https://appshunter.io/ios/app/ihome-zenergy/id1135553882/reviews
- App overview in markdown: https://appshunter.io/ios/app/ihome-zenergy/id1135553882.md
- Rating breakdown: 5★ 30 · 4★ 12 · 3★ 21 · 2★ 42 · 1★ 430

## What do users think of iHome Zenergy?

Overall sentiment: negative

**Pros**

- 🚀 Works great
- 🔒 Paired with device
- 👍 Intuitive and easy to use
- 🎨 Customizable lights and sounds

**Cons**

- 🐛 Crashes and connectivity issues
- 🐛 App doesn't recognize device
- 🐛 Glitchy and unreliable
- 🐛 Slow to load and respond

**Commonly reported bugs**

- App crashes frequently
- Bluetooth connection issues
- App fails to recognize device
- Settings don't save properly

**Most requested features**

- Update the app to fix bugs
- Add more customization options
- Improve Bluetooth connectivity
- Allow setting alarms for different days of the week

## Newest reviews (18 of 150)

### 3/5 — Clock

*2022-06-21, version 1.0.6*

I love this clock but it has a problem. It automatically changes to Bluetooth and the numbers fade on a regular basis. I don’t know what to do to stop this.

### 1/5 — Radio doesn’t stay set???

*2022-06-03, version 1.0.6*

This app is still terrible. If I’d known how bad it was I wouldn’t have purchased the alarm clock that goes with it. FIX THIS APP.

The alarm function works but a radio station won’t stay set on an actual station. No matter how many times I try to set the alarm station, it goes back to a random(?) 105.1 which is no station at all and I wake to static. Please fix your app.

### 1/5 — Use to love this app

*2022-05-12, version 1.0.6*

I used this app for years. iPhone 10 or new iPhones this app will not let you pair ihome products with app via blue tooth

### 1/5 — FIX YOUR APP

*2022-03-23, version 1.0.6*

It can work great one day and not the next. My Home Screen won’t come up today.

### 1/5 — Garbage, wish it worked

*2022-02-10, version 1.0.6*

Wish it wasn’t garbage, will be returning it to the store. The app, if it worked even mildly well, would make this a 5 star product. I couldn’t even get to the set up device page.. For anyone that cares that’s half of all available options on the main screen.  The other button leads you to the ihome store page, that one works.. Sadly this product is a  missed opportunity.

### 1/5 — Garbage

*2022-01-22, version 1.0.6*

This app is complete trash. The alarm clock is great but save yourself a lot of headaches and just learn to program the clock itself. Trust me!

### 1/5 — Still doesn’t work

*2021-11-14, version 1.0.6*

Tried the work around from the other reviews, this app is still completely broken

### 1/5 — Same issue as everyone else

*2021-10-16, version 1.0.6*

I bought this alarm a couple years ago with high hopes.  It took me forever to finally use it though due to looking so intimidating with all the buttons.  I finally decided to give it a whirl a few weeks ago and was so excited to see that I can set my alarm via an app.  That excitement soon fizzled out when, after the first few days, my Zenergy alarm would no longer sync with my phone.  I saw the developer response to another reviewer suggesting to hold the Bluetooth button for 10 seconds to reboot, but when I tried that it just made things worse.   Super bummed cause of how expensive this alarm is only to be frustrated each night trying to set it.   I definitely expected more from an Apple product.

### 1/5 — Update?

*2021-08-14, version 1.0.6*

Is there ever going to be a fix for this?

### 1/5 — Rough app

*2021-06-06, version 1.0.6*

The alarm clock itself is great, when everything is set up properly; however, trying to use the app to set an alarm, or even do anything else, is an absolutely brutal time.

### 1/5 — Update please!

*2021-05-21, version 1.0.6*

I love the idea of the alarm clock and waking up to peaceful sounds and light However the app almost never works and there is no way of setting the alarm without the app. For the love of all things good please please update your app and fix all that is very broken!

### 1/5 — Absolute trash

*2021-05-14, version 1.0.6*

Don’t even bother. Continuously loses connection. Don’t waste the money or time.

### 1/5 — Garbage

*2021-05-13, version 1.0.6*

Fix the app or stop selling the products!!

### 3/5 — Good but bad

*2021-03-28, version 1.0.6*

So this app is nice when it actually works. 90% of the time it dosent connect to my speaker after trying for up to 10 minutes.

### 1/5 — From great to awful

*2021-03-14, version 1.0.6*

I have had my device for years and have loved it. However, the app has not kept up. As of today, I can no longer pair my device to the app. Why? Why did you allow your app to fall so low? Did you see the falling rating and decide to give up? 
This app was amazing at one point. Lack of attention to the app and those who use it has resulted in its fall.

### 1/5 — I can’t pair my salt lamp

*2021-03-13, version 1.0.6*

I can’t set it up, my screen for sure does not look like the ones above and I don’t know why. I’ve looked up someone setting it up and it isn’t the salt lamp that I have purchased.

### 1/5 — Please fix your product

*2021-02-17, version 1.0.6*

After owning for a few months I’ve carefully determined that this alarm clock has amazing potential but in reality is horrible to actually own. WAY to many bugs and issues to make it even slightly convenient.

### 1/5 — Needs serious attention

*2021-02-09, version 1.0.6*

The app rarely picks it up. Hint you need FULL battery, anything less is a crap shoot to connect. Once you're in, don't expect anything to be responsive, its the most clunky app I've ever used.

## Most critical reviews (10 lowest-rated)

### 1/5 — Pairing impossible

*2026-05-02, version 1.0.6*

Junk

### 1/5 — Fine, except when it just doesn’t work

*2025-10-06, version 1.0.6*

I can’t tell you how many nights I get woken up by the clock randomly lighting or sound turning itself on.  Last night, it turned itself on around 12:30 am and just never turned off.  Don’t know if it’s the clock or the app, but it’s glitchy and unreliable.

### 1/5 — I regret buying this

*2025-03-02, version 1.0.6*

It’s horrible never make this again!

### 1/5 — Crashes

*2025-02-17, version 1.0.6*

App crashes and stopped connecting to alarm clock out of nowhere

### 1/5 — App does not work

*2025-01-11, version 1.0.6*

The app is really not good.  I no longer can access my clock.  Very dissapointing!!!

### 1/5 — Crash

*2024-11-03, version 1.0.6*

The app is crashing now

### 1/5 — Dumb app

*2023-09-28, version 1.0.6*

We have two ihomes in the house and I connected the wrong one and now I can’t figure out how to disconnect other I wanted to connect mine to the app this is ridiculous I’m very frustrated and angry I tried almost everything

### 1/5 — Can I give less than 1 star please?!

*2023-06-13, version 1.0.6*

Horrible app with an even worse device, will NEVER purchase iHome product again.

### 1/5 — App won’t look for device

*2023-02-16, version 1.0.6*

My ihome easily pairs with my phone via Bluetooth however this app will not recognize any devices and so it is completely useless.

### 1/5 — Constantly unpairs and won’t re-pair

*2022-06-30, version 1.0.6*

I love the clock and sound machine. But the app is when it works is good, but it won’t stay paired with phone and next to impossible to get it reconnected once lost

## Most praised reviews (10 highest-rated)

### 5/5 — Still works!

*2025-07-16, version 1.0.6*

I was happy when I found out that the app is still supported with my iPhone 13

### 5/5 — paired with device

*2022-06-20, version 1.0.6*

i really enjoy this app because i have the sound machine paired to my bluetooth. it’s great for sounds, an alarm clock, radio, lights and more. the controls are easy and the app is simple to use. really love this app and device and would highly recommend.

### 5/5 — App not the problem, it is faulty hardware

*2019-05-07, version 1.0.6*

Wanted to let people know my experience... I don’t believe the app is at fault here for the connection issues people are facing but, rather, it is faulty hardware. We have a few of the units and one works flawlessly while another cannot connect... we warrantied the unit and it now runs perfectly just like the other. 

My advice, return / exchange the unit immediately after you purchase if you experience connection issues and save yourself a headache!

At least that’s my experience, hope it helps others out

### 5/5 — Just What I Needed!

*2019-04-04, version 1.0.6*

This machine and app are just what I needed! I used to never be able to fall asleep, but now, I’m more relaxed than ever! Whoever was working at Apple and came up with this idea needs a pat on the back! Thank you for solving one of my worst problems!

### 5/5 — Nice app

*2018-06-03, version 1.0.5*

Not sure why it got bad reviews... automatically set the time on my clock and lots of Alarm options for lights and pre waking sounds and you can set weekday only alarm. I found it easier than fiddling with the buttons on the clock.

### 5/5 — Works great!

*2018-04-06, version 1.0.5*

The app and the device are awesome. I use it every night to go to sleep and it’s my alarm in the morning. It looks like a lot if people reviewed it when the app had issues and then didn’t change their review after the fix. I have an iPhone 6s if that makes a difference.

### 5/5 — Very good

*2018-02-02, version 1.0.5*

At first I was skeptical because of the reviews but I got the system and app, so far they both work great and I have had no problems with the app or system. I did say it was slow but mostly due to my crappy wi-fi and sucky service. I had a friend download the app and try it and he had no problems either. I give the Zenergy app a 5 star rating, it has helped me fall asleep so many times.

### 5/5 — Nifty!

*2017-09-17, version 1.0.5*

App works great. It paired up quickly and works well.  Let's you do everything from your phone over WIFI and that's nice because you don't have I get out of bed to push any buttons on the unit. Not sure why all the negative reviews. 5 stars in my experience

### 5/5 — Little slow but helpful!

*2017-03-30*

I get the low reviews. If you're not patient enough to give it more than a few seconds to pair or connect or do your bidding, it can be frustrating. But if you're patient enough, it's not bad at all. I like the app a lot. I use the app to set up the sleep timer either to play an audiobook in my iPhone or to listen to one of the digital recordings till I fall asleep. I use it to adjust the light brightness and mood. No need to fumble in the dark with the many buttons the Zenergy has. I am so glad they made this app. And I really like this Zenergy!

### 4/5 — Works fine... I wonder if folks are connecting to the wrong Bluetooth name

*2020-08-15, version 1.0.6*

App seems like it doesn’t work at first if you are connected to the wrong Bluetooth name. There’s two that appear in the iPhone Bluetooth settings and I’m not sure why. App works fine though!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
