# IHSS EVV Mobile App

> Electronic Visit Verification for California IHSS and WPCS non-live-in providers. (iPhone/iPad app by California Health and Human Services office of Technology and Solutions Integration (CalHHS OTSI).)

- Source: https://appshunter.io/ios/app/ihss-evv-mobile-app/id1566398156 (this page in markdown: same URL + `.md`)
- Developer: [California Health and Human Services office of Technology and Solutions Integration (CalHHS OTSI)](https://appshunter.io/developer/1566398158)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 2.35/5 from 1,020 App Store ratings · 110 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 53 MB
- Languages: Armenian, Khmer, English, Korean, Persian, Russian, Chinese, Spanish, Filipino, Vietnamese
- Released: 2023-06-30
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ihss-evv-mobile-app/id1566398156/reviews.md

## What is IHSS EVV Mobile App?

California’s In-Home Supportive Services (IHSS) Program, Electronic Visit Verification (EVV) Solution for Non-Live-In IHSS & WPCS Providers.
 
Non-Live-In IHSS & WPCS providers will check-in at the beginning and check-out at the end of each workday for each Non-Live-In IHSS/WPCS recipient they provide services for with simple easy to use screens.  Providers are guided step-by-step to choose the recipient they are working for, if they would like to check-in or check-out, and select if they are in the home or in the community. Additionally, the app will conveniently add the provider’s hours to their IHSS Timesheet at the end of their workday. While the IHSS EVV app captures the start time, end time, and location of the visit using Location Services, it does not track the provider during the visit or at any other time. It simply takes a snapshot of the location when they check-in at the beginning and check-out at the end of each workday.  
 
California’s IHSS EVV Solution is in full compliance with the 21st Century Cures Act Federal EVV requirements by capturing:

o The date, time, and location where the IHSS/WPCS services start,
o The name of the recipient,
o The date, time, and location where the IHSS/WPCS services end, and
o The location the visit ends.
 
California’s IHSS EVV Solution also allows for complete capturing of data when the user does not have internet connectivity. The IHSS EVV app will store the encrypted visit information and will transmit the data once the user has internet connectivity.

## Key features

- Electronic check-in/check-out
- Recipient selection
- Location capture (start/end)
- Automatic timesheet hour addition
- Offline data storage
- Compliance with federal EVV

## What do users think of IHSS EVV Mobile App?

Overall sentiment: negative

**Pros**

- 💡 Simple, convenient & easy to use

**Cons**

- 🐛 Mala
- 🐛 Frustrating
- 🐛 Can't change the language
- 🐛 Horrible app
- 🐛 Does not recognize location when clocking out
- 🐛 Absolute waste of time
- 🐛 Not working on my iPhone
- 🐛 No practical app
- 🐛 Update
- 🐛 Latest update very bad
- 🐛 I don't have more space on my phone
- 🐛 The latest update
- 🐛 It is worse
- 🐛 terrible
- 🐛 No User friendly at all
- 🐛 Not safe to use this app.
- 🐛 Joke
- 🐛 Horrible
- 🐛 Silent
- 🐛 I hate this app
- 🐛 Horrible App
- 🐛 Terrible!
- 🐛 This app is a joke not a even worth one star
- 🐛 Ihss evv
- 🐛 difficult and unnecessary
- 🐛 Need fixing
- 🐛 Absolutely garbage
- 🐛 Needs a LOT of work
- 🐛 Horrible
- 🐛 This app is terrible
- 🐛 Ihss ev
- 🐛 I'M DONE
- 🐛 App doesn't work
- 🐛 Chinese
- 🐛 Useless and Ridiculous
- 🐛 Terrible
- 🐛 Doing to much for people who are trying to help others
- 🐛 App Never Works!
- 🐛 So many issues
- 🐛 HORRIBLE APP
- 🐛 EVV app did not populate
- 🐛 Too many errors
- 🐛 Ridiculous
- 🐛 Never worked
- 🐛 Horrible App
- 🐛 Why don't you put a GPS on providers and get it over with 😡
- 🐛 Horrible App
- 🐛 Very buggy
- 🐛 Ridiculous app
- 🐛 Not working properly

**Commonly reported bugs**

- Glitches
- Flows in the design!!! Not user friendly!
- Not working

**Most requested features**

- Password needs to have an option to remember
- App should calculate time on its own

## Recent user reviews (10 of 110)

All indexed reviews: https://appshunter.io/ios/app/ihss-evv-mobile-app/id1566398156/reviews.md

### 1/5 — Very Bad !

*2026-08-14, version 1.7.0*

Very frustrating. 
The portal I used for 2 years, suddenly stopped working & this appeared. 
Unable to check-in/check-out.
Unable to enter time.
Unable to submit time.

### 1/5 — Does not work with password manager

*2026-07-26, version 1.7.0*

Does not integrate properly with iOS operating system’s password storage and retrieval mechanism, meaning, you have to go searching for the password every time.  This, coupled with IHSS’s insistence on periodic password changes — contrary to NIST recommendations — makes this app extremely annoying to use.

### 1/5 — For the love God…

*2026-06-05, version 1.7.0*

What will it take to fix this app?? One would imagine something that is critically needed and important for one’s employment would’ve been addressed promptly. yet it seems no matter how many complaints people make, they seem to go unheard till this day.

### 1/5 — Scam and fraud alert

*2026-03-06, version 1.6.0*

As usual state of California is full of fraud and suspicious activities

### 5/5 — IHSS EVV app is an awesome!

*2026-02-11, version 1.6.0*

IHSS EVV app is an awesome!

### 1/5 — won’t update app

*2026-01-24, version 1.5.0*

I tried to log out from my provider after a successful log in earlier today.  When ai went to log out, it said I had to update the app.  Except it circles back saying I need to update the app before I can update the app.  Aargh. Which means I’ll get a nasty gram saying I must log out to be paid when I manually correct it with payroll services.  Aargh!

### 1/5 — Worst app ever

*2026-01-24, version 1.5.0*

Can’t update goes in a loop Go to App store What a waste of tax payers money

### 1/5 — Problems

*2026-01-24, version 1.5.0*

App says I can't use it unless I update, but there is no new version. I've deleted it & reinstalled only to get the same message.

### 1/5 — Worst app

*2025-12-14, version 1.5.0*

If I can rate a zero I would. I can never just log in or out. There’s always an issue. Most of the time I have to turn my phone completely off then on which takes sometimes 3-5 minutes for all my apps to work. Very unreliable.

### 1/5 — Government at its finest

*2025-11-19, version 1.5.0*

There isn’t a single thing about the app that is user friendly. It locks up so you have to delete the app and re-download it every couple times you use it. It could not be more inconvenient.

## Frequently asked questions about IHSS EVV Mobile App

### What does the IHSS EVV Mobile App do?

The IHSS EVV Mobile App is an Electronic Visit Verification (EVV) solution for non-live-in IHSS and WPCS providers in California. It allows providers to easily check in and out of workdays for each recipient, capturing essential visit data like time and location. The app automatically adds these hours to the provider's timesheet at the end of their workday.

### What are the key features of this app?

Key features include simple check-in and check-out screens, the ability to select the recipient and service location (home or community), automatic addition of work hours to timesheets, and offline data storage for when internet connectivity is unavailable. It also captures specific data points required by federal EVV regulations.

### Is this app free to use?

Yes, the application is provided free of charge for eligible IHSS and WPCS providers in California. There are no in-app purchases or advertisements mentioned.

### What information does the app collect?

The app collects the date, time, and location when IHSS/WPCS services start and end, the name of the recipient, and the location where the visit ends. It uses Location Services for this but does not track providers during their visits or at any other time, only capturing a snapshot at check-in and check-out.

### Can I use this app if I don't have internet access?

Yes, the app is designed to function even without internet connectivity. It will store the encrypted visit information locally and transmit the data automatically once an internet connection becomes available.

## Version history (last 5 releases)

### 1.7.0 — 2026-04-25

Security Updates and Enhancements

### 1.6.0 — 2026-01-24

Security Updates and Enhancements

### 1.5.0 — 2025-09-27

Minor update with bug fixes and improvements

### 1.4.0 — 2025-06-28

Minor update with bug fixes and improvements

### 1.3.0 — 2025-05-24

Minor update with bug fixes and improvements

## Apps similar to IHSS EVV Mobile App

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [In-Shape Fitness](https://appshunter.io/ios/app/in-shape-fitness/id1458144032) | 4.7 (36,762) | Free | Health & Fitness |

## Related topics

[evv](https://appshunter.io/ios/topics/evv) · [ihss evv mobile app](https://appshunter.io/ios/topics/ihss-evv-mobile-app) · [ihss timesheet](https://appshunter.io/ios/topics/ihss-timesheet) · [ihss](https://appshunter.io/ios/topics/ihss) · [ihss evv mobile application](https://appshunter.io/ios/topics/ihss-evv-mobile-application) · [ihss electronic visit verification](https://appshunter.io/ios/topics/ihss-electronic-visit-verification) · [ihss help](https://appshunter.io/ios/topics/ihss-help) · [ihss provider](https://appshunter.io/ios/topics/ihss-provider) · [ihss evv](https://appshunter.io/ios/topics/ihss-evv) · [ihss mobile app](https://appshunter.io/ios/topics/ihss-mobile-app) · [ihss portal](https://appshunter.io/ios/topics/ihss-portal) · [in home support services](https://appshunter.io/ios/topics/in-home-support-services) · [evv mobile app](https://appshunter.io/ios/topics/evv-mobile-app) · [medius evv mobile app](https://appshunter.io/ios/topics/medius-evv-mobile-app) · [evv app](https://appshunter.io/ios/topics/evv-app) · [ltss evv](https://appshunter.io/ios/topics/ltss-evv) · [iehp](https://appshunter.io/ios/topics/iehp) · [ltssmarylandevv](https://appshunter.io/ios/topics/ltssmarylandevv) · [iwd app](https://appshunter.io/ios/topics/iwd-app) · [evv time](https://appshunter.io/ios/topics/evv-time)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*