# IHSS EVV Mobile App — user reviews > 110 indexed App Store user reviews of IHSS EVV Mobile App by California Health and Human Services office of Technology and Solutions Integration (CalHHS OTSI), rated 2.35/5 from 1,020 ratings. - Source: https://appshunter.io/ios/app/ihss-evv-mobile-app/id1566398156/reviews - App overview in markdown: https://appshunter.io/ios/app/ihss-evv-mobile-app/id1566398156.md - Rating breakdown: 5★ 170 · 4★ 34 · 3★ 27 · 2★ 31 · 1★ 561 ## What do users think of IHSS EVV Mobile App? Overall sentiment: negative **Pros** - 💡 Simple, convenient & easy to use **Cons** - 🐛 Mala - 🐛 Frustrating - 🐛 Can't change the language - 🐛 Horrible app - 🐛 Does not recognize location when clocking out - 🐛 Absolute waste of time - 🐛 Not working on my iPhone - 🐛 No practical app - 🐛 Update - 🐛 Latest update very bad - 🐛 I don't have more space on my phone - 🐛 The latest update - 🐛 It is worse - 🐛 terrible - 🐛 No User friendly at all - 🐛 Not safe to use this app. - 🐛 Joke - 🐛 Horrible - 🐛 Silent - 🐛 I hate this app - 🐛 Horrible App - 🐛 Terrible! - 🐛 This app is a joke not a even worth one star - 🐛 Ihss evv - 🐛 difficult and unnecessary - 🐛 Need fixing - 🐛 Absolutely garbage - 🐛 Needs a LOT of work - 🐛 Horrible - 🐛 This app is terrible - 🐛 Ihss ev - 🐛 I'M DONE - 🐛 App doesn't work - 🐛 Chinese - 🐛 Useless and Ridiculous - 🐛 Terrible - 🐛 Doing to much for people who are trying to help others - 🐛 App Never Works! - 🐛 So many issues - 🐛 HORRIBLE APP - 🐛 EVV app did not populate - 🐛 Too many errors - 🐛 Ridiculous - 🐛 Never worked - 🐛 Horrible App - 🐛 Why don't you put a GPS on providers and get it over with 😡 - 🐛 Horrible App - 🐛 Very buggy - 🐛 Ridiculous app - 🐛 Not working properly **Commonly reported bugs** - Glitches - Flows in the design!!! Not user friendly! - Not working **Most requested features** - Password needs to have an option to remember - App should calculate time on its own ## Newest reviews (17 of 110) ### 1/5 — Technical support *2025-10-20, version 1.5.0* After downloaded and logined, but won’t START. Very frustrated. ### 1/5 — One star is too many *2025-07-30, version 1.4.0* The app is useless: the size of the UI about 10 times of the iPhone screen and it can not be adjusted. ### 1/5 — Horrible *2025-07-01, version 1.4.0* Worst app ever. Whenever I’m filling out my timesheet, it always kicks me out whenever I save my hours. So annoying. ### 1/5 — Why is not in English ? *2025-06-29, version 1.4.0* The langage is not English? Coréen, Vietnams or other ### 1/5 — Worst APP *2025-06-05, version 1.3.0* This is the worst APP doesn’t work good sometimes you can’t login or out they need to do better or just go back to on line ### 1/5 — Worst app ever *2025-05-25, version 1.3.0* How can this almost never working app was allowed to use! I should never be released to public! ### 1/5 — Needs work… *2025-05-16, version 1.2.0* Started out good, now I can’t use it. ### 1/5 — Horrible *2025-05-13, version 1.2.0* It doesn’t remember the password once in a while I have to delete the entire app and uploaded in order to sign in or sign out. This is ridiculous. It’s really Frustrating. ### 1/5 — Not useful *2025-04-27, version 1.2.0* It’s waste of time and space on your phone ,there is not use to check in and out deletes the time you check in or out you still need to go the the postal to submit your time horrible app ### 1/5 — Wrong language setting by default *2025-04-16, version 1.2.0* The app chooses Chinese even though my default language is set to Russian on my phone. No option to switch to English ☹️ ### 1/5 — Aplicación *2025-04-09, version 1.2.0* Se congela ### 1/5 — Chinese app language *2025-03-28, version 1.2.0* I can’t register English language ### 1/5 — Mala *2025-03-01, version 1.2.0* No sé por qué no sale igual de cómo sale en la web solo muestra entrada y salida ### 1/5 — Frustrating *2025-02-07, version 1.2.0* I have to delete and reinstall at least twice a week as the app becomes unresponsive after inputting my login credentials. ### 1/5 — Can't change the language *2025-01-16, version 1.2.0* I have two languages set up in my system: Russian as the primary language and English as the secondary. However, the application installed in Chinese. I attempted to change the system language and reinstall the application, but this did not resolve the issue. ### 1/5 — Horrible app *2025-01-05, version 1.2.0* Never works shuts down location all the time! Need some kind of work ### 1/5 — Does not recognize location when clocking out *2024-12-21, version 1.2.0* I have location services turned on for this app and it will detect my location when clocking in, but I get an error message that I need to have location services turned on when I try to clock out. I go back to settings and it is turned on. I get emails from IHSS stating I haven’t been using app to clock in/out. So frustrating, location services is turned on, app is faulty. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very Bad ! *2026-08-14, version 1.7.0* Very frustrating. The portal I used for 2 years, suddenly stopped working & this appeared. Unable to check-in/check-out. Unable to enter time. Unable to submit time. ### 1/5 — Does not work with password manager *2026-07-26, version 1.7.0* Does not integrate properly with iOS operating system’s password storage and retrieval mechanism, meaning, you have to go searching for the password every time. This, coupled with IHSS’s insistence on periodic password changes — contrary to NIST recommendations — makes this app extremely annoying to use. ### 1/5 — For the love God… *2026-06-05, version 1.7.0* What will it take to fix this app?? One would imagine something that is critically needed and important for one’s employment would’ve been addressed promptly. yet it seems no matter how many complaints people make, they seem to go unheard till this day. ### 1/5 — Scam and fraud alert *2026-03-06, version 1.6.0* As usual state of California is full of fraud and suspicious activities ### 1/5 — won’t update app *2026-01-24, version 1.5.0* I tried to log out from my provider after a successful log in earlier today. When ai went to log out, it said I had to update the app. Except it circles back saying I need to update the app before I can update the app. Aargh. Which means I’ll get a nasty gram saying I must log out to be paid when I manually correct it with payroll services. Aargh! ### 1/5 — Worst app ever *2026-01-24, version 1.5.0* Can’t update goes in a loop Go to App store What a waste of tax payers money ### 1/5 — Problems *2026-01-24, version 1.5.0* App says I can't use it unless I update, but there is no new version. I've deleted it & reinstalled only to get the same message. ### 1/5 — Worst app *2025-12-14, version 1.5.0* If I can rate a zero I would. I can never just log in or out. There’s always an issue. Most of the time I have to turn my phone completely off then on which takes sometimes 3-5 minutes for all my apps to work. Very unreliable. ### 1/5 — Government at its finest *2025-11-19, version 1.5.0* There isn’t a single thing about the app that is user friendly. It locks up so you have to delete the app and re-download it every couple times you use it. It could not be more inconvenient. ### 1/5 — There is no auto log in for this app? *2025-11-13, version 1.5.0* Why this app doesn’t have Face ID or Touch ID enabled? ## Most praised reviews (10 highest-rated) ### 5/5 — IHSS EVV app is an awesome! *2026-02-11, version 1.6.0* IHSS EVV app is an awesome! ### 5/5 — IHSS EVV app is an awesome! *2025-10-16, version 1.5.0* IHSS EVV app is an awesome! ### 5/5 — It is worse *2024-11-26, version 1.2.0* It is not working right either the update the letter are too big I can not sign in. It doesn’t show up all the screen because the size of words. Please fix it ### 4/5 — Ho10/21/23Apps *2023-10-21, version 1.0.7* Simple, convenience & easy to use Apps. ### 4/5 — Has improved *2023-08-30, version 1.0.6* App was not that great at first. Having error problems but it’s been awhile now and everything has been smooth sailing. It’s a simple app just check in and check out. ### 4/5 — Improved *2023-08-14, version 1.0.5* This app is terrible at first but they seem to have fixed The problems. It’s working right now ### 3/5 — Needs a few improvements *2023-11-04, version 1.0.7* Password needs to have an option to remember. App should calculate time on its own. So far we figure it out. ### 3/5 — Please run a test and make corrections! *2023-07-01* "The app shouldn't allow you to do multiple check-ins back to back for the same recipient. When you check-in once before the second attempt, it should notify the user that they have already been checked-in and ask if they want to check-out first and check-in later." ### 2/5 — Not worth the hassle *2025-03-26, version 1.2.0* I keep getting emails stating I’m not using the IHSS EVV clock in and out per California Department of social services; but I am! Like the other review, I agree that it’s super annoying to have to enter your password every single time on the app ! What’s the point of having to do it when you do it but you get an email that says you didn’t; SMH ### 2/5 — Not working on my iPhone *2024-12-12, version 1.2.0* It stopped working for me. When I log in, I can see only huge letters and first 3 screens with expressions of how this program works. That is it. I have to use IHSS webs to check in and out --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*