# IHSS Help — For home caregivers

> In-Home Supportive Services caregiver resource app for California. (iPhone/iPad app by United Domestic Workers of America (UDW)/AFSCME Local 3930.)

- Source: https://appshunter.io/ios/app/ihss-help/id1342835769 (this page in markdown: same URL + `.md`)
- Developer: [United Domestic Workers of America (UDW)/AFSCME Local 3930](https://appshunter.io/developer/1342835768)
- Category: Medical, Reference
- Price: Free
- Rating: 2.40/5 from 58 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 34 MB
- Languages: American English
- Released: 2018-05-29
- Data updated: 2026-07-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ihss-help/id1342835769/reviews.md

## What is IHSS Help?

Everything California’s In-Home Supportive Services caregivers need all in one place, wherever you are. Get help planning your timesheets, check the status of your paycheck, explore member benefits, and more—all at your fingertips. 

Saving you time that can be better spent on your clients, the IHSS app helps caregivers to:

•	Plan your timesheets and avoid violations (UDW members only)
•	Get help with IHSS hours (UDW members only)
•	Obtain accurate contact information for local IHSS & UDW offices
•	Check the status of your paycheck (electronic or paper)
•	Sign up for direct deposit
•	Stay connected with important IHSS updates
•	Explore UDW member benefits
•	Easily access your UDW membership card
•	And more

Available in English.

## Key features

- Timesheet planning
- Paycheck status check
- Access member benefits
- Local office contact info
- Direct deposit signup
- IHSS updates

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/ihss-help/id1342835769/reviews.md

### 1/5 — Broken

*2023-07-15*

When prompted to enable location services the app freezes. Tried on multiple devices and it looks like the app is broken.

### 1/5 — Buggy… or not user friendly

*2023-07-05*

Once redirected to website login, is there any reason why user name defaults to first letter as capital and the password defaults to a low case? From user prospective, it would be good to stay consistent in both fields. I see this got fixed!!! Now both defaults to capital, and are inconsistent wit IHSS EVV that defaults both to a low case.

Once logged in web part, and  using the Timesheet arrow in the upper left corner , the app logs you out. Should it be re-named to LOGOUT?  Or ask if I would like to log out at least?

### 1/5 — It’s frustrating

*2023-07-02*

Why do they want providers to use this app? Or have a new clock in policy when the system not working. 

The clock in and out not even working!!! This is so unprepared. I give up clock in and try to clock out at my recipient location. I’m stress and frustrated of this issue.

### 1/5 — As a provider

*2023-06-01*

As a provider, this application is very very under developed vote for us, and for our recipients I don’t even want to mention our recipients, because all of them are disabled or old or have a medical condition which prevents them from being able to use this app. it’s already hard for us as a provider to use this app it has many bugs and issues

### 1/5 — App doesn’t work

*2023-01-23*

The app has not been working for a long time. I deleted the app and downloaded again to see if will work- DOES NOT WORK!!!

### 1/5 — Constantly have to shut down my iPhone

*2022-08-24, version 1.3.5*

Ever since I click on the Union tab there is no way to get back to the time sheets it opens to the Union page. I finally deleted it and will go back to accessing the timesheets on my laptop. At least there is no tab to get to the Union site on the webpage.

### 1/5 — Can’t find my county

*2022-01-07*

Can’t find Santa Cruz county.

### 1/5 — Hours

*2020-10-24*

I tried to change my weekly hours from 67 I started to hit the 7 than it just goes back to the Home Screen

### 1/5 — Not at all helpful....

*2020-08-30*

Seems to be just one big huge union commercial. With the upcoming changes on "clocking in and out" for timesheets, it looks like there's going to be a lot of unhappy UDW members trying to figure out how to submit timesheets. So far this app has been a total waste of time.

### 1/5 — Doesn’t work

*2020-02-28*

It doesn’t open, waste of time

## Frequently asked questions about IHSS Help

### What is IHSS Help used for?

IHSS Help is designed to provide California In-Home Supportive Services caregivers with quick access to important information and tools. This includes planning timesheets, checking paycheck status, and exploring member benefits.

### Is IHSS Help available for free?

Yes, IHSS Help is completely free to download and use. There are no in-app purchases or subscription fees associated with this application.

### What devices support IHSS Help?

IHSS Help is currently available for iPhone and iPod devices. It is designed to be accessible on the go for caregivers.

### How often is IHSS Help updated?

The latest version of IHSS Help is 1.3.5, which was last updated on October 8, 2020. Users can expect updates to improve functionality and address any issues.

### What are the main features for UDW members in IHSS Help?

UDW members can use IHSS Help to plan their timesheets and get assistance with IHSS hours. They can also explore UDW member benefits and easily access their UDW membership card.

### What is the user rating for IHSS Help?

IHSS Help has a user rating of 2.4 stars based on 58 ratings. This indicates a mixed reception from its user base.

### What age rating does IHSS Help have?

IHSS Help has an age rating of 4+. This means it is suitable for users aged 4 and older, making it broadly accessible.

### Can IHSS Help be used offline?

The provided information does not specify offline functionality for IHSS Help. However, features like checking paycheck status may require an internet connection.

## Version history (last 5 releases)

### 1.3.5 — 2020-10-08

Bug fixes and analytics improvements.

### 1.3.1 — 2019-04-25

Stability improvements.

### 1.3 — 2018-12-19

Updated Direct Deposit form mailing address.

### 1.2 — 2018-05-24

Fixed a crash when trying to generate a Timesheet Plan.

### 1.1 — 2018-05-14

Updated new user registration.

## Apps similar to IHSS Help

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MYEVV](https://appshunter.io/ios/app/myevv/id1378180354) | 2.7 (140) | Free | Medical |
| [mybyram Order Medical Supplies](https://appshunter.io/ios/app/mybyram-order-medical-supplies/id1536604601) | 4.8 (37,770) | Free | Medical |
| [MyUCSDHealth](https://appshunter.io/ios/app/myucsdhealth/id1245809639) | 4.8 (12,404) | Free | Medical |
| [EVV Time](https://appshunter.io/ios/app/evv-time/id1623692152) | 2.3 (6) | Free | Medical |
| [LA Health Portal](https://appshunter.io/ios/app/la-health-portal/id1585231379) | 4.1 (63) | Free | Medical |
| [IEHP Smart Care](https://appshunter.io/ios/app/iehp-smart-care/id1089482148) | 4.9 (3,110) | Free | Medical |

## More apps by United Domestic Workers of America (UDW)/AFSCME Local 3930

- [UDW Events](https://appshunter.io/ios/app/udw-events/id6449588278)

All apps by United Domestic Workers of America (UDW)/AFSCME Local 3930: https://appshunter.io/developer/1342835768

## Related topics

[ihss help](https://appshunter.io/ios/topics/ihss-help) · [in home support services](https://appshunter.io/ios/topics/in-home-support-services) · [ihss evv mobile app](https://appshunter.io/ios/topics/ihss-evv-mobile-app) · [ihss](https://appshunter.io/ios/topics/ihss) · [ihss evv mobile application](https://appshunter.io/ios/topics/ihss-evv-mobile-application) · [ihss provider](https://appshunter.io/ios/topics/ihss-provider) · [ihss evv](https://appshunter.io/ios/topics/ihss-evv) · [ihss mobile app](https://appshunter.io/ios/topics/ihss-mobile-app) · [ihss portal](https://appshunter.io/ios/topics/ihss-portal) · [ihss electronic visit verification](https://appshunter.io/ios/topics/ihss-electronic-visit-verification) · [iehp](https://appshunter.io/ios/topics/iehp) · [aihr](https://appshunter.io/ios/topics/aihr) · [ltss evv](https://appshunter.io/ios/topics/ltss-evv)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*
