# IKEA — user reviews > 1,456 indexed App Store user reviews of IKEA by Inter IKEA Systems B.V., rated 4.80/5 from 145,808 ratings. - Source: https://appshunter.io/ios/app/ikea/id1452164827/reviews - App overview in markdown: https://appshunter.io/ios/app/ikea/id1452164827.md - Rating breakdown: 5★ 129,535 · 4★ 9,429 · 3★ 2,478 · 2★ 1,338 · 1★ 3,028 ## What do users think of IKEA? Overall sentiment: neutral **Pros** - 🚀 Smooth shopping experience - 🎨 Visually appealing design - 💡 Helpful AR and planning features - 👍 Convenient in-app purchasing - 🛒 Integrated shopping lists and wishlists **Cons** - 🐛 Inaccurate inventory tracking - 🔍 Frustrating search and navigation - 🚫 Inability to select preferred store - 💰 Excessive delivery fees - 🔇 Unwanted audio playback **Commonly reported bugs** - Frequent crashes and errors - Items disappearing from cart - Incorrect pickup location information - Unresponsive or laggy performance **Most requested features** - Ability to filter by in-stock items - Option to save and retrieve shopping lists - Landscape mode support for tablets - Improved search with category browsing - Integration with digital wallets ## Newest reviews (15 of 1,456) ### 2/5 — The app has an annoying bug *2026-08-22, version 5.8.0* When I click the "rewards" button on the app, it says the content cannot be loaded. This has been happening for the past week, so I am unable to see my points or use any vouchers. Please fix this. ### 2/5 — Why is search so bad? *2026-08-17, version 5.4.2* Okay, type in business chair. What do you get? ~35% chairs interwoven with desks, I saw a lamp, sets of drawers, and tables. IKEA seems to follow Amazon in that it presents a pile of listings where only a fraction are relevant to your search. It makes shopping so painful I don’t bother. Can you imagine going into a brick and mortar store and asking for salt and pepper shakers and you get someone coming out with a blender, dishes, cutlery, wash cloths, stylized wood cut out to SALT and another one PEPPER, and even a milk container? You would think that sales person was balmy. Yet that’s what we see in most search engines. I think the IKEA is mostly a waste of my time … except if you know the Swedish name for a product line (mostly). ### 5/5 — W app *2026-08-11, version 5.4.2* W app ### 5/5 — love it here *2026-08-10, version 5.4.2* it is very warm and lovely ### 4/5 — Chat *2026-08-09, version 5.4.2* Needs English chat function ### 5/5 — Nice app *2026-08-09, version 5.4.2* Excellent ### 5/5 — Fil, *2026-08-09, version 5.4.2* Great choice of contemporary items , gives you lots of inspiration. ### 4/5 — Choice *2026-08-07, version 5.4.2* All under one roof ### 5/5 — Looking and sorting *2026-08-07, version 5.4.2* Taken the time to pick products & then the time to read the description. IKEA makes it easy ### 5/5 — Lovely *2026-08-05, version 5.4.2* Quality and good price Click and collect from lockers super ### 5/5 — Store *2026-08-02, version 5.4.2* It’s a pretty good store. Itactually has a lot a of varieties ### 2/5 — My favourites disappear *2026-08-02, version 5.4.2* I love ikea but it’s so annoying that the app won’t display my wish list!!! Sort it out!!! ### 5/5 — 服务太好了 *2026-08-01, version 5.4.2* 住在美国家具基本都在宜家买的，服务太好了😀感谢宜家！ ### 5/5 — Amo Ikea *2026-07-30, version 5.4.2* Me encanta!! Siempre encuentro lo que necesito para mi casa ### 5/5 — Thankful to IKEA *2026-07-30, version 5.4.2* My first apartment after my divorce contained mainly IKEA products. Now that I’m in my first home, I’m still using those same exact products but I’m able to change out the doors, make one cabinet into a 2 drawer etc… IKEA furniture is so versatile. Their prices are going up so get your goods while you still can. Their phone customer service is top notch. Someone is ALWAYS ready to help. I stand by IKEA. BTW… I was able to build 2 four drawers and 2 three drawer cabinets by myself 2 months post right thumb surgery and yes, I’m right handed. All I can say is their directions are clear and putting the furniture together is super easy. I’m so grateful to IKEA. ## Most critical reviews (10 lowest-rated) ### 1/5 — ? *2026-08-16, version 5.4.2* Shoddy craftsmanship ### 1/5 — Not Enough Information *2026-08-10, version 5.4.2* There is missing information such as a delivery delay information and refund information. I didn’t know delivery delay details until I checked the browser page. I couldn’t get a delivery on time. So annoying. ### 1/5 — Boooooooooo *2026-08-08, version 3.72.0* It did not let me use the app ### 1/5 — Love IKEA, hate the app. *2026-08-05, version 5.4.2* You don’t NEED my phone number and full street address to join IKEA Family, you’re just greedy. (Don’t call me, ever. Definitely don’t send me insecure SMS messages.) You need to fix your app so it actually respects the iOS accessibility settings to not autoplay video and to reduce motion. You need to increase the length of your feedback field so I can tell you all this privately in-app without having to resort to a public review. ### 1/5 — Idiotic design *2026-08-01, version 5.4.2* Whoever designed this app needs fired ASAP.. You are forced to browse based on what room you’re looking at furnishing instead of just giving you a list of product types to browse through. I want to find a lamp, instead of just looking at the lighting section I need to figure out if they consider the lamp I’m looking for to be a bedroom lamp, a kitchen lamp or a living room lamp!! Even the search function is stupid, if you type in the exact name of the thing you’re looking for you’ll probably find it but if not you’re screwed ### 1/5 — Hard to find support *2026-07-28, version 5.4.2* Just bought a new kitchen system I want to add to it and I can’t find a way to talk with someone ### 1/5 — Why in the actual F does opening this app pause Spotify *2026-07-26, version 5.4.2* No seriously is that a bug or just terrible design? ### 1/5 — App closes by itself all the time *2026-07-25, version 5.4.2* Can’t go look in my wish list without the app closing , it’s super slow, bugs constantly. The app sucks lately I don’t know what kind of update was done last time but since then it just doesn’t work. Paiement unavailable since yesterday! ### 1/5 — Worst app ever *2026-07-23, version 5.4.2* App doesn’t work at all - completely useless. ### 1/5 — Unable to login *2026-07-22, version 5.4.2* I’m unable to log in to the app. When I try to sign in, the app redirects me to the website. After I successfully enter my email address and one-time password, it asks me to create an IKEA Family account, even though I already have one. If I try to create an IKEA Family account, I get an error saying that an account already exists. However, I’m never logged into the app, and the website doesn’t redirect me back to the app after signing in. I’m stuck in a loop where the app keeps redirecting me to the website, and even though I’m successfully logged in on the website, the app never recognizes the login. This is extremely frustrating. I deleted the app and installed the latest version. Nothing seems working. ## Most praised reviews (10 highest-rated) ### 5/5 — . *2026-08-25, version 5.8.0* 5 ### 5/5 — Pax Wardrobes *2026-08-23, version 5.8.0* Great product, Easy to put together and look and feel the same as my overpriced custom made cupboards from elsewhere. ### 5/5 — App can be used in Spain *2026-08-22, version 5.8.0* Unlike other stores this one has usage in more than one country. ### 5/5 — honest ikea canada app review *2026-08-21, version 5.8.0* super user friendly. all questions you would have bout the app or website are already well answered in the question and answers section of the app. couldn’t ask for a more user friendly pop love the sense of fun it brings to shopping even just for mundane things like cups and rugs. my young child loves the childlike feel of app and website. thayer always indecisive about everything from socks to hair bows. but have access to such colourful ned detailed rook layouts makes choices easier. and shipping is so fast too. faster than ordering from Amazon and cheaper too! ### 5/5 — Superb *2026-08-20, version 5.8.0* Very convenient to favourite items, find its location and fast-track in store checkout! The app is slick and has cool features like pronouncing names of items! It has also discounts and stores your IKEA card which is easily available above the fast-track checkout bar-code for you to scan it ### 5/5 — Bring the Udden back *2026-08-19, version 5.4.2* It’s not a review , it’s a complaint : bring back the UDDEN kitchen. Nothing like it in the actual market , trying to get your hands on a second one is a nightmare, rarely available or in a whole different country . That’s one modular kitchen that should remain with your standard collection, doesn’t go out of fashion, I can move out and take it along to my new place . IKEA do us renters with small kitchens a favour and bring back the UDDEN ! ### 5/5 — IKEA is Grrrreat!!! *2026-08-16, version 5.4.2* We love shopping at IKEA globally. It’s our go-to-place to shop, have lunch/brunch, or a light dinner. We love browsing and getting ideas from the showroom displays. Everything is seamlessly organized, purposeful, and affordable which makes shopping a special treat! ### 5/5 — Easy to Navigate *2026-08-14, version 5.4.2* Can always find what I am looking for. Easy to navigate the app. Features are easy to use and find. ### 5/5 — The best *2026-08-14, version 5.4.2* I can find always the best solution in IKEA, although I don’t know how but I can find ### 5/5 — Amazing App! *2026-08-13, version 5.4.2* Honestly, I think IKEA has one of the best shopping apps out there. I really love how convenient and responsive the app is, especially when I’m using it while shopping in my local IKEA. I love that I can instantaneously scan to look up items, for more information about them, and add them to my digital shopping cart, then all I have to do is scan a barcode containing all those items and pay, without having to lift heavier items on the self-checkout scanner. Additionally, the return process is an added bonus. When there’s items that I feel doesn’t fit my current aesthetics, or I changed my mind about certain IKEA products, returns via the IKEA app is such a breeze. I’ve been using this app for almost 5 years and it’s established itself as my shopping assistant. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*