# Ike's Love Rewards — user reviews > 165 indexed App Store user reviews of Ike's Love Rewards by ISP2, INC., rated 4.77/5 from 25,925 ratings. - Source: https://appshunter.io/ios/app/ikes-love-rewards/id1161317919/reviews - App overview in markdown: https://appshunter.io/ios/app/ikes-love-rewards/id1161317919.md - Rating breakdown: 5★ 22,596 · 4★ 1,945 · 3★ 584 · 2★ 255 · 1★ 531 ## What do users think of Ike's Love Rewards? Overall sentiment: negative **Pros** - 👍 Great employees and customer service - 🍔 Delicious sandwiches - 🚀 Convenient online ordering **Cons** - 🐛 Buggy and unreliable app - 📋 Limited menu options in the app - ⏱️ Long wait times for orders - 💰 Overpriced for some items - 🤔 Inconsistent order fulfillment **Commonly reported bugs** - App crashes and login issues - Incorrect order charges and fulfillment - Coupon redemption problems - Inconsistent app performance across locations **Most requested features** - Expand menu options in the app - Improve order tracking and status updates - Add ASAP order option - Display full menu with all available sandwiches ## Newest reviews (13 of 165) ### 4/5 — Excellent user-friendly app, except…. *2026-07-03, version 25.12.2025090801* Greatest variety of sandwiches of all the sandwich apps, with so much flexibility in customizing, ingredients, etc. Love the Zapp’s Chips! Adding a new payment card is unnecessarily difficult. The number keyboard on my iPhone obscures the input fields, so the entries are “blind”! Please fix this! ### 2/5 — Seriously? *2026-05-18, version 25.12.2025090801* Hey, Ike, you have some explaining to do. I’d like to see you make some changes instead of using the people’s money who built you to make you what you are today and serve them as they had served you, you work for US. It took me 15 min and a call into the store to place an order on your app. I tried to use Apple Pay, as it’s an option for payment, but it wouldn’t go through then proceeded to charge my card. I called in to ask if they got it and they told me that CORPORATE will not fix this issue. Why not? Why make it harder on everyone involved, besides yourselves? Considering how much a sandwich costs, you guys could EASILY fix the system!! An IT guy cannot cost that much since you guys already have IT guys who regularly monitor the app, FIX IT!! Not to mention the app interface itself is built like it was made 15+ years ago. The reward system SUCKS, and as a matter of fact for the trouble customers AND workers go through, you can throw out a freebie or discount here and there, regardless of points since times are hard and food isn’t a privilege. I’m not giving it one star because my boyfriend loves this place, but me? I can’t stand it. ### 2/5 — No Happy *2026-05-06, version 25.12.2025090801* Hi, I waited about 15 minutes for my order for my to go item and I received the wrong sandwich. I’m not happy with this and would appreciate it if you could fix the issue. Also, I don’t understand how a sandwich shop doesn’t have any hot sauce packets available to go. Thank you.” ### 4/5 — Tipping *2026-04-23, version 25.12.2025090801* I really like the app, very easy to use except the tip screen disappears and I’m unable to tip with my order :( ### 3/5 — Difficult to view ingredients *2026-03-10, version 25.12.2025090801* Apps good. You should list ingredients at the sandwich selection screen for easier viewing. Cumbersome having to click on each sandwich individually to see what’s comes on it ### 5/5 — Best sandwiches ever *2026-01-01, version 25.12.2025090801* Love their sandwiches, love the rewards ### 4/5 — A little clunky *2025-12-20, version 25.12.2025090801* The app is a little clunky, but I love it because I can order ahead, accrue points, and customize my order using the app. And their sandwiches are top notch! No complaints about their food whatsoever! ### 5/5 — I would die very fat! *2025-12-17, version 25.12.2025090801* If every app for food worked this easy. Just sayin! ### 5/5 — My favorite sandwiches *2025-11-30, version 25.12.2025090801* I love the sandwiches, the Ike’s sauce, the variety, the rewards, and the app makes it so easy to order ahead to pick up or for delivery. Just had them cater our 1 year old’s birthday party and they were a hit. ### 5/5 — Must try!!! *2025-11-24, version 25.12.2025090801* As a first time customer I was a bit skeptical from horrible past experiences with sandwiches. But I was willing to give it a try for myself! I ordered a platter of mixed 24 half sandwiches for a church luncheon! And I’m so glad I did! Everyone loved all of them! The sandwiches are deliciously BOMB.com and I’ll be a returning customer! I’ve also found out my family also enjoys the sandwiches here! Thank you Ike’s for all the goodness put into the sandwiches! Blessings! ### 5/5 — Yum *2025-11-23, version 25.12.2025090801* Most always a terrific meal would like to be able to order Jalapeño poppers in app too ### 5/5 — Literally the best sandwiches EVER *2025-11-14, version 25.12.2025090801* Vegan here! I love all the options Ike’s has for us. 10/10 everything is always amazing. ### 5/5 — LOVE IT *2025-11-03, version 25.12.2025090801* The Freddy Krueger Sandwich is a must!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Subscriber Beware *2026-06-08, version 25.12.2025090801* I moved to a new area and discovered Ikes’ for the first time. I really liked what I got. On a future day and short on time, I called to place an order, intending to pick up when ready. No one answered the phone. Instead I got a recording that told me to go to their website or to load this app ok fine. Since everything else is on my phone, why not Ike’s so I downloaded. Right after this review, though, I will delete it because of all of the personal information that it requires two“sign up“. I don’t need to take the risk of yet another company storing my personal data who knows where and sharing/selling it to who knows who, then later finding out they were hacked to get data they have no business having in the first place, all over a sandwich! (Lest you scoff, I and millions of others have experienced this and the consequences of such breaches are painful and life altering. No thanks. I just WANT A SANDWICH. Why complicate it! ### 1/5 — Can’t make an order right and no customer service *2026-04-18, version 25.12.2025090801* after 5x, and dealing with messed up orders, I finally drive back, and all they do is remake the sandwich. Nothing to fix the cold one that awaits me at home as it’s always my daughter’s sandwich for whatever reason. Oh well, better sandwiches to be found. ### 1/5 — Apple Pay Not Working *2026-04-09, version 25.12.2025090801* Please fix it! Going to Mr. Pickle’s today because of this. ### 1/5 — Sandwiches good, App bad *2026-01-27, version 25.12.2025090801* This review is solely for the app because your sandwiches are amazing. I find it tedious to find a sandwich to order in the app because I have to click into each sandwich and read the ingredients to locate the tuna sandwiches or roast beef sandwiches or whatever I’m looking for. It feels like the app was created for people who already know which sandwich they want. Please organize the sandwiches by main ingredient or include a search function so I can easily find all the sandwiches that have turkey, chicken, beef, etc. ### 1/5 — The app will not let me create an account *2025-12-27, version 25.12.2025090801* The "Next" button after entering all my account info doesn't work. Food might be good but I can't give the app higher than a 1-star if it's not functional. ### 1/5 — No longer loads. Crashes *2025-12-22, version 25.12.2025090801* App simply doesn't load for the last two-three months. ### 1/5 — Terrible food, terrible response. *2025-12-10, version 25.12.2025090801* My food was inedible. I sent a message to the location I ordered from, and got no response at all. It seems they aren’t interested in making your order correctly or making it right if they make it wrong. Would not recommend. ### 1/5 — Unable to create sandwich can only order stores favorites *2025-10-24, version 25.12.2025090801* Awful experience. Let me build my own sandwich ### 1/5 — Auth does not work *2025-10-18, version 25.12.2025090801* Get a new auth provider ### 1/5 — Doesn’t Include my local Ike’s *2025-09-19, version 25.12.2025090801* Pretty goofy that we’ve had a new Ike’s in Santa Rosa for months now and it’s still not on the app. Please add the new Santa Rosa location! ## Most praised reviews (10 highest-rated) ### 5/5 — Best sandwiches and app is super easy to use! *2026-07-25, version 25.12.2025090801* Absolutely love Ike’s. Best sandwiches and app is super easy to use. ### 5/5 — Good options and best bread in the game *2026-06-15, version 25.12.2025090801* A great rewards app and very easy to use, their food is great for a wide variety of preferences, the only thing better are the Dutch bread! 🤌🤌 ### 5/5 — My daily lunch *2026-04-23, version 25.12.2025090801* I am obsessed with ike’s the bread is amazing. It is my go to sub spot and you can never go wrong with the dutch bread !! Try it and thank me later. Please start doing giveaways are something !! ### 5/5 — BEST SANDWICH PLACE IN LA *2026-04-15, version 25.12.2025090801* The Matt Cain is my favorite, love the bread, freshness of all of the ingredients and the variety of options they have. I love how you can earn your points through the app unlike ordering from door dash. The staff at the DTLA location are amazing ! Great service, fast positive attitudes and they really remember their regulars. The Ikes sauce and the Dutch crunch bread are addictive! The brownies are always sooo moist and yummy and I’m not even a chocolate lover. The voodoo chips are so hard to find in LA and they always have them, they have the perfect chip brand for the delectable food! 10/10 every time ### 5/5 — Amazing *2026-04-01, version 25.12.2025090801* Love how fast I can build rewards. Food is so good, expensive but I’m Willing to pay. ### 5/5 — Ike’s - an IRL/App Experience *2026-03-06, version 25.12.2025090801* A Brief Destination Journey from App to Store to Food Home IRL ### 5/5 — The clueless is GOAT *2026-02-26, version 25.12.2025090801* The Dutch crunch that sir Ike is slinging is unmatched. The flavor combinations are true masterpieces. Chefs kiss 🤌🏻 ### 5/5 — Best Sandwiches Ever *2026-02-23, version 25.12.2025090801* I came across Ike’s on Uber Eats, and Holy moly the taste of everything I tried so far tastes out of this world. The staff is amazing and I think I just Divorced all other sandwich shops. ### 5/5 — Love Ike’s! *2026-02-03, version 25.12.2025090801* My favorite spot for a sandwich…what a menu! You could eat here for a month and never have the same sandwich. If only my local shop was open later than 7pm 😭 I’d probably do just that 😂 ### 5/5 — Weekend staple *2026-02-02, version 25.12.2025090801* Best, unique, quick, flavorful, and filling sandwich place! Love that there are multiple locations. I get hunter pence every time. Keep it up, Ike’s! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*