# Ikon Pass — user reviews > 300 indexed App Store user reviews of Ikon Pass by Alterra Mountain Company, rated 4.70/5 from 27,570 ratings. - Source: https://appshunter.io/ios/app/ikon-pass/id1482191120/reviews - App overview in markdown: https://appshunter.io/ios/app/ikon-pass/id1482191120.md - Rating breakdown: 5★ 23,100 · 4★ 2,123 · 3★ 770 · 2★ 406 · 1★ 1,171 ## What do users think of Ikon Pass? Overall sentiment: neutral **Pros** - 🚀 Tracking features - 👍 Buddy tracking and group functionality - 🌄 Mountain information and maps - 💰 Discounts and pass benefits **Cons** - 🐛 Tracking issues and inaccuracies - 🔌 Connectivity problems and app crashes - 🤯 Confusing login and reservation processes - 🔍 Lack of offline functionality **Commonly reported bugs** - Login screen not loading - Tracking data being lost or reset - Inability to view or manage reservations - Incompatibility with newer iOS versions **Most requested features** - Integrate pass barcode for discounts - Automatic tracking without manual start/stop - Offline maps and resort information - Customizable metric units - Leaderboards and speed tracking ## Newest reviews (19 of 300) ### 3/5 — Janky *2026-08-04, version 7.241.102* Adding a picture (which they make you do) is a mess. And then trying to change it is impossible. Set aside 30mins for this crummy exercise. ### 2/5 — Horrible *2026-04-16, version 7.145.201* Clunky, tries to be all things and isn’t. Not geared to how customers want their information. ### 2/5 — Ikon pass app review *2026-04-08, version 7.145.100* The latest UI is complete garbage. The previous UI was bad and you somehow made it worse. There is literally no way to renew my pass on the app. I tap one of the buttons to renew, then choose the pass, and I go to some weird renew page that’s trying to sell me on the pass. Bro! I already said I wanted it, why are you trying to sell me it!? Then I’m somehow on step 1 of 5 and there’s no way to continue from there. I’m in the app game, and the app product, design, and development team for this app should be embarrassed. ### 2/5 — No way to opt out of notification spam *2026-04-04, version 7.135.112* No ikon I already paid you $1000s, do not continue to pummel me with advertisements. Insulting. ### 2/5 — Tracking is buggy *2026-04-03, version 7.135.112* Many times I have started the day with tracking on only to find mid day that it failed to collect any stats. Only fix seems to be force quit app and restart. ### 3/5 — Meh *2026-03-22, version 7.135.109* It’s a shame. I get why they combined all the resort apps into one. But there was so much more local flavor to the apps when they were independent. Now I just stick to Slopes for tracking my skiing and let it connect back to IKON to record my stats for the local stuff and home bragging rights. ### 2/5 — Unreliable *2026-03-19, version 7.125.300* Tracking works only when the app feels like it. About 1 day out of 4 it decides I’m not “authorized” to track. And before you ask, my iPhone is always up to date. The app is (still) simply not good enough for prime time. ### 4/5 — Large fonts please! *2026-03-17, version 7.125.108* Like the 3d view. Can’t read lift names though. Small font. And when you zoom in the font goes smaller again! Please make lift names readily available. Thx ### 2/5 — What are they doing? *2026-03-15, version 7.125.108* This app got significantly worse for the 2025-2026 season. The tracking barely ever works and it is way more complicated to track with a group - to the point where I never track on Ikon anymore. The layout is more difficult to navigate and I always get thrown error messages. Additionally, I can never select resorts in my wallet so I can’t use my mountain credits. These frauds gave us mountain “credits” because we paid an insane amount for ski passes for a bad season (one would argue it’s still insanely high for a good season) and you can’t even use the credits. I don’t know what type of product owner they assigned this app revamp but my goodness this rollout was bad. Many peers of mine agree - the app has gotten significantly worse. ### 1/5 — What did you guys do? *2026-03-12, version 7.116.102* I was convinced I had no internet access until I read the reviews. Nothing works. No maps at mammoth and no tracking? ### 1/5 — Marketing Notifications *2026-03-08, version 7.116.102* No way to turn off marketing notifications ### 1/5 — Broken update *2026-03-07, version 7.116.102* Would be cool if I could still see my favorites and credits ### 1/5 — Very confusing *2026-03-06, version 7.116.102* This app is a mess. I have no idea how to redeem Blue Mountain Double Downs I bought. It is so poorly designed one might think it’s this way on purpose to prevent customers from using the passes they bought. ### 1/5 — Not as good as the mountain specific apps *2026-03-06, version 7.116.102* It takes 8 clicks to see what used to take 2 clicks to see ### 2/5 — Significant Downgrade *2026-03-06, version 7.116.102* Replaced the palisades app, which provided all the same features without tons of ads and an absolutely useless tracking system. Use slopes for tracking. Ikon is only useful for monitoring which lifts are open. The lift wait times are basically useless as well. ### 3/5 — Ski App - But Defaults to Non-Ski Map? 🥴 *2026-03-01, version 7.112.106* App is ok, it doesnt seem to want to save favorite mountains. Biggest complaint is it always defaults to the map of the resort which is NOT the trail map. Can’t think of a reason why this would be except Alterra wanting everyone to know where to buy expensive F&B. Would really like to see this change to default to trail map. ### 2/5 — Tracking of invited friends does not work *2026-02-28, version 7.112.106* loaded this primarily as replacement to outdated app. this new app offers nice maps etc, bit tracking of a group (invited family members) via link, doesn't work, even though they all had downloaded the app. ### 3/5 — Meh - has gotten worse *2026-02-27, version 7.112.106* This app used to be so perfect. Maybe two years ago was the peak? This year is the worst it’s been. Generally not a helpful app anymore other than friend tracking. It’s no longer intuitive. It’s clunky and hard to figure out. I would like to easily access the snow report, maps, and other relevant info for a ski mountain but I feel like the stuff is either not there anymore or buried and super hard to find. Disappointing:/ ### 1/5 — Let’s Make It Worse! *2026-02-25, version 7.112.106* Just another example of why monopolies are illegal. ## Most critical reviews (10 lowest-rated) ### 1/5 — Making more complex then it needs to be *2026-07-20, version 7.241.102* I dont need a 3d map that takes extra clicks to see what i need wheres the 2d map that I can view the whole resort in one click? ### 1/5 — No trail maps??? *2026-06-26, version 7.178.400* The app seems to have removed the ability to view trail maps at Palisades, at least in the offseason, replacing it with only their awful “3D” map that you could get a better version of in any other all-purpose mapping app. The only thing I used this app for was trail maps. Is this someone’s idea of a joke? ### 1/5 — Snow report is trash *2026-05-19, version 7.160.200* They ruined the weather forecasting on the squaw app, these people in charge are absolute clowns ### 1/5 — Worst app *2026-04-22, version 7.152.103* Worst app I have ever used. Makes no sense. Can’t perform simple tasks. Renew passes, purchase double downs. Not even staff at Blue mountain know how to use this app. They can’t stand this app either. How is it possible that this app has such a high rating? ### 1/5 — Scammy *2026-04-16, version 7.145.201* I got stranded. Absolutely horrible app and business practice. The app was not showing how many days I'd left, and it was showing me that I had only five days tracked in Snowbird Alta and ruined my trip by not letting me scan in when I had zero days left, and I had no way to track it. On the app, it was showing me that five days were scanned, but I had zero days left, and actually tried to scan. And when I called them, I was on the phone for two hours until I got in, and they weren't able to do anything about this even though it was the fault of their app. They just said we can't reimburse you at all. ### 1/5 — Price Increases are Crazy *2026-04-08, version 7.145.100* Pass goes up every year and they reduce your renewal discounts every year. Used to be $100 now it’s $25… ### 1/5 — Don’t expect much *2026-03-25, version 7.135.112* Where do I start…. What a frustrating app! I had it open from a day earlier, and said it was still tracking, but it wasn’t. Lost an entire day of stats. Need to blow away the app. Each night. And be prepared to login again each time, particularly frustrating when you’re all geared up and it won’t recognize your face. And don’t get me started when it won’t start tracking because you’re ‘ not at a resort”, but when you get there (and it knows you are) it doesn’t automatically start tracking !! Much better blood pressure using Strava. ### 1/5 — Have to update the app almost every day *2026-03-19, version 7.125.300* Title says it all. Fix it, Ikon ### 1/5 — Whats going on with this app? *2026-03-19, version 7.125.300* And why do i have to keep updating my app everyday? ### 1/5 — Horrible resets tracking *2026-03-19, version 7.125.300* Horrible app ## Most praised reviews (10 highest-rated) ### 5/5 — Open runs filter *2026-05-01, version 7.152.104* I decided to try Ikon Pass instead of Epic Pass this year, and overall I really like the app. The interface is clean, easy to use, and everything feels well designed. The only major downside for me is that I can’t filter or clearly see open runs and lifts directly on the map. In the Epic app, this feature is very convenient and makes a big difference. With Ikon, I often have to check other websites or the resort’s page to see what’s actually open, which isn’t very convenient. It would be amazing if you could add a filter or map view showing open runs and lifts. That would make the app much more useful on the mountain. ### 5/5 — Actually a good skiing app *2026-01-04, version 7.76.306* This is an actually good skiing app unlike a lot of others on the market. ### 5/5 — Great for skiing on all Ikon Mountains *2025-04-14* This is overall a great app because it shows you stats you can keep track of, the locations of others in your group, and tracks your runs. It works on all Ikon Mountains so it’s very versatile. But one feature that would be awesome to add in would be if you could play back the exact movement you went through the trails, kind of like a path that you could see after you skied. Overall a great app. ### 5/5 — Found my party! *2024-07-16, version 5.403.0* One time I was looking for my friends and the app helped me find them! So awesome! Too cruel ### 5/5 — Loving my IKON pass *2024-03-22, version 5.401.0* Enticed us to ski fun places like Salt Lake and Banff. Pass is so easy to use! Plus, it comes with excellent discounts! ### 5/5 — Elements of speed .. *2024-03-18, version 5.401.0* Ice ,Gravity ,steel , muscle & IKON ### 5/5 — Application intéressante! *2023-12-16, version 5.400.4* J’aime pouvoir inviter la famille à participer à une compétition amicale du nombre de jours passés sur les pistes. ### 5/5 — Amazing *2022-11-30, version 5.300.1* Very good , app and pass ### 5/5 — IKON is the best *2022-11-22, version 5.300.1* We love our IKON passes. So far we had used it in Eastern Canada but we’re venturing out west in the Canadian and US Rockies this year. Thank you for life defining moments. ### 5/5 — Great useful app! *2022-03-21, version 5.224.0* Comprehensive app provides an incredible amount of info and functionality; connection with friends including geolocation on the mountain, in-app texting, real-time mountain info including open and closed lifts and wait times, weather info, mountain trail conditions… everything you need for a great ski day. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*