# Île-de-France Mobilités — Official IDF Transport App

> Official transport app for Île-de-France, offering route planning, ticketing, and real-time updates. (iPhone/iPad app by Ile de France Mobilites.)

- Source: https://appshunter.io/ios/app/ile-de-france-mobilites/id484527651 (this page in markdown: same URL + `.md`)
- Developer: [Ile de France Mobilites](https://appshunter.io/developer/484527654)
- Category: Navigation, Travel
- Price: Free
- Rating: 4.70/5 from 4,218 App Store ratings · 435 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 288 MB
- Languages: American English, French (France), German (Germany), Italian, European Portuguese, European Spanish
- Released: 2012-01-27
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ile-de-france-mobilites/id484527651/reviews.md

## What is Île?

Île-de-France Mobilités is here to assist you daily. Purchase a digital ticket, recharge your Navigo pass, search for routes including trains, RERs, metros, trams, buses, coaches, bicycles, Vélib', car-sharing, or car rentals. Find schedules in real-time or traffic information... Discover essential tools and information for organizing your travels in Île-de-France. Together, let's travel with ease.

Avoid queues at stations: buy your transport tickets from your iPhone!
The following tickets are available for purchase:

- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo daily (this fare doesn’t permit you to go to airports), weekly, or monthly passes
- Special fares (Anti-pollution pass, Paris-Visit Passes etc.)
- Daily Vélib’ passes

Purchased tickets can then be (depending on the chosen purchasing path):

- Stored on the iPhone and validated directly at stations (from iPhone Xr and iOS 17.5)
- Loaded onto your Navigo pass (from an iPhone 7, with at least iOS 13. iPhone XR and XS are compatible starting from iOS 14.5)

For compatible tickets (Metro-Train and Bus-Tram Tickets, Navigo Day passes, special fares), no account is needed, and you can pay directly with Apple Pay!

You can prepare and plan your travels:

- Find nearby bus stops, train stations, and metro stations
- Search for real-time public transport routes, car-sharing, and bicycle routes
- Save upcoming trips in your phone’s calendar
- Check the next departures for your lines in real-time and all the timetable information
- View maps of public transport networks (accessible even offline)
- Follow pedestrian routes for walking segment

Stay informed and anticipate disruptions:

- Check your lines’ Twitter feed for real-time traffic updates
- Get alerts for disruptions on your favorite lines and routes
- Stay updated on the status of elevators in the stations you use

Customize your travel:

- Save your destinations (work, home, gym, etc.), stations, and stops as favorites
- Customize your profile (fast walker, with difficulties, reduced mobility, etc.)
- Select lines or stations to avoid

Prefer soft or alternative modes of transport:

- Book car-sharing and/or ride-sharing trips in partnership with leading providers
- Opt for bicycle routes for all your trips
- Rent a car or a van for a short period by choosing a Communauto car-sharing vehicle from a wide selection of stations around you and book it immediately for the duration of your choice.
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Already using the Île-de-France Mobilités app and enjoying its services? Let us know with a 5-star rating!
Experiencing bugs or having feedback to give? Help us improve by sending your suggestions through the contact form available via the personal space.

## Key features

- Digital ticket purchase
- Navigo pass management
- Real-time route planning
- Schedules and traffic information
- Alternative transport options
- Disruption alerts

## Chart rankings

- #35 in Top Free · Navigation (US App Store)

## What do users think of Île?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 💡 Convenient for travel
- 🚀 Quick to get and easy to use

**Cons**

- 🐛 Buggy and unreliable
- 🚫 Not user-friendly for tourists
- 🚫 Confusing and complicated
- 💰 Charges money but doesn't deliver tickets
- 🚫 Doesn't work as advertised

**Commonly reported bugs**

- App freezes during ticket purchase
- Tickets don't load properly in wallet
- Account creation issues
- Inconsistent error messages
- Incompatible with older iOS versions

**Most requested features**

- Allow account creation without French phone number
- Improve ticket purchasing and loading process
- Integrate with contactless payment
- Provide better support and refund options

## Recent user reviews (10 of 435)

All indexed reviews: https://appshunter.io/ios/app/ile-de-france-mobilites/id484527651/reviews.md

### 1/5 — Stole my money

*2026-08-20, version 10.0.0*

If you have IDF Mobilite+, it still allows you to buy individual tickets, e.g. tickets to CDG. But those tickets can NEVER BE USED. The app will always bill you IDF Mobilite+ account, and there is no way to switch/select. 

Also, tickets purchased on your phone CANNOT be transferred to another phone.

### 1/5 — Cannot log on

*2026-08-15, version 10.0.0*

Terrible app cannot log on no matter how many times aI try

### 1/5 — Lost money twice

*2026-08-10*

Doesnt work well

### 5/5 — Navigo recharge

*2026-08-09*

Thres bien

**Developer response:** Bonjour Harjinderkaur, je vous remercie pour votre message. Heureuse que l'app vous apporte satisfaction. Bonne journée, Maja de l'équipe Île-de-France Mobilités.

### 1/5 — USA travelers

*2026-08-04, version 9.8.3*

This app would not validate my email and at different times would not accept my phone number as valid, could not create an account after multiple attempts

### 5/5 — Easy to use 💛

*2026-08-04, version 9.8.3*

Very Useful

### 1/5 — App did not work

*2026-08-03, version 9.8.3*

Wouldn’t even let me make an account, don’t know why it would have even locked me out and wouldent even go back a screen

### 2/5 — Use Google Maps to plan

*2026-08-03, version 9.8.3*

App doesn’t reflect current closures, and currently chooses horrible routes to “guarantee comfort and safety.” Well idk about you but I’d prefer a crowded train for 5 minutes vs 50% longer travel time.

Google Maps also sends you to closed bus stops but it’s no worse than the app.

### 3/5 — When it works, it’s great

*2026-07-26, version 9.8.2*

I’m an Apple user which makes things easier. But nonetheless, this app is quite iffy. I never know if it’s going to work not…but when it does it’s so easy.

### 5/5 — Review Paris Metro

*2026-07-25, version 9.8.2*

Once you understand how the system work, it’s very easy.

## Frequently asked questions about Île

### What does the Île-de-France Mobilités app do?

The app assists users with daily travel in the Île-de-France region by providing route planning for various transport modes, real-time schedules, traffic information, and the ability to purchase digital tickets and manage transport passes like Navigo. It aims to make organizing and undertaking journeys easier.

### What types of tickets can I buy through the app?

You can purchase various tickets including Metro-Train tickets, Bus-Tram tickets, one-way tickets to/from airports, Navigo daily, weekly, or monthly passes, special fares like the Anti-pollution pass and Paris-Visit Passes, and daily Vélib' passes. Some tickets require specific iPhone models and iOS versions for storage and validation.

### How much does the Île-de-France Mobilités app cost?

The app itself is free to download and use. While the app is free, users will need to purchase transport tickets and passes through in-app purchases for their travel needs within the Île-de-France region.

### Which devices are compatible with the app and its features?

The app is generally compatible with iPhones. Specific features like storing and validating tickets directly on the iPhone require iPhone Xr and iOS 17.5 or later. Loading tickets onto a Navigo pass requires an iPhone 7 with at least iOS 13, with iPhone XR and XS compatible from iOS 14.5.

### What are the main benefits of using this app for travel?

The app allows you to avoid queues at stations by purchasing tickets digitally, plan your journeys with real-time information on public transport, car-sharing, and bicycle routes, and stay informed about disruptions and traffic updates. You can also save favorite destinations and customize your travel preferences.

## Version history (last 5 releases)

### 10.0.0 — 2026-08-11

NEW! The Île-de-France Mobilités app keeps evolving! You can now:

Digitize your Annual Navigo pass on your smartphone
Rematerialize your Annual Navigo pass back onto a physical card
Thank you for using the app!

### 9.8.3 — 2026-07-27

NEW
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application!

### 9.8.2 — 2026-07-08

NEW
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application!

### 9.8.1 — 2026-06-03

NEW!
The Île-de-France Mobilités app keeps evolving! 

You can now:
- Redesigned timetable search
- Easier access to station & stop info
- PDF itinerary sharing
- Reorder your favorites
- Simplified purchase journey
- IDFM carpooling in "Mon espace"

Thank you for using the app!

### 9.8.0 — 2026-05-20

NEW!
The Île-de-France Mobilités app keeps evolving! 
You can now:
- Redesigned timetable search
- Easier access to station & stop info
- PDF itinerary sharing
- Reorder your favorites
- Simplified purchase journey
- IDFM carpooling in "Mon espace"

Thank you for using the app!

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## More apps by Ile de France Mobilites

- [Transport Public Paris 2024](https://appshunter.io/ios/app/transport-public-paris-2024/id6449463662)
- [Lignes de covoiturage IDFM](https://appshunter.io/ios/app/lignes-de-covoiturage-idfm/id6741570430)
- [Covoit IDFM](https://appshunter.io/ios/app/covoit-idfm/id6752778055)

All apps by Ile de France Mobilites: https://appshunter.io/developer/484527654

## Related topics

[france](https://appshunter.io/ios/topics/france) · [idf](https://appshunter.io/ios/topics/idf) · [ile](https://appshunter.io/ios/topics/ile) · [mobilites](https://appshunter.io/ios/topics/mobilites) · [france travel](https://appshunter.io/ios/topics/france-travel) · [france metro](https://appshunter.io/ios/topics/france-metro) · [idf mobilites](https://appshunter.io/ios/topics/idf-mobilites) · [ile de france mobilites](https://appshunter.io/ios/topics/ile-de-france-mobilites) · [ile de france](https://appshunter.io/ios/topics/ile-de-france) · [navigo paris](https://appshunter.io/ios/topics/navigo-paris) · [ville de nemours](https://appshunter.io/ios/topics/ville-de-nemours) · [navigo easy pass](https://appshunter.io/ios/topics/navigo-easy-pass) · [idf mobility](https://appshunter.io/ios/topics/idf-mobility) · [idf france](https://appshunter.io/ios/topics/idf-france) · [idf paris](https://appshunter.io/ios/topics/idf-paris) · [navigo](https://appshunter.io/ios/topics/navigo) · [ile de france navigo](https://appshunter.io/ios/topics/ile-de-france-navigo) · [paris public transport](https://appshunter.io/ios/topics/paris-public-transport) · [paris metro pass](https://appshunter.io/ios/topics/paris-metro-pass) · [paris france metro](https://appshunter.io/ios/topics/paris-france-metro)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*