# Illinois Tollway — Official @ILTollway App

> Official app for managing I-PASS accounts and paying Illinois Tollway tolls. (iPhone/iPad app by Illinois State Toll Highway Authority.)

- Source: https://appshunter.io/ios/app/illinois-tollway/id1583950147 (this page in markdown: same URL + `.md`)
- Developer: [Illinois State Toll Highway Authority](https://appshunter.io/developer/1583950149)
- Category: Travel
- Price: Free
- Rating: 4.40/5 from 150,113 App Store ratings · 926 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 87 MB
- Languages: American English
- Released: 2021-11-22
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/illinois-tollway/id1583950147/reviews.md

## What is Illinois Tollway?

Safely and securely pay unpaid tolls or enroll and manage your I-PASS account or Pay By Plate service directly from your smartphone.
 
- Already miss a toll? No transponder? No problem. Simply add your plate, payment information for up to 14 days after your initial travel to avoid fines and fees. TIP - If you’ve already traveled, be sure to backdate your plate information to reflect your beginning date of travel.
 
-Are you an I-PASS customer, or looking to enroll?  You can now enroll in or manage your account right from the Tollway’s app. You’ll receive account notification, and will be able to manage your entire account online.  Get started today! 
 
- Renting or Borrowing a Vehicle? If you’re in a rented, borrowed or temporary vehicle without an I-PASS or E-ZPass transponder, Pay By Plate is right for you. Simply enter the plate, payment and dates and times of travel within 14 days of your initial travel and you’re all set.
 
- Already a Pay By Plate customer? Login right from the app to manage your service.  Simply download the app and log in today!

## Key features

- Pay unpaid tolls
- Manage I-PASS accounts
- Enroll in I-PASS
- Use Pay By Plate service
- Add plate for missed tolls
- Manage rental/borrowed vehicle tolls

## Chart rankings

- #111 in Top Free · Travel (US App Store)

## What do users think of Illinois Tollway?

Overall sentiment: negative

**Pros**

- 🚀 Seamless
- 🚀 Easy download
- 👍 Nice overview of account

**Cons**

- 🐛 Doesn't work
- 🐛 Crashes
- 🐛 Glitches
- 🐛 Inaccurate charges
- 🐛 Confusing
- 🐛 Difficult to use
- 🐛 Unreliable
- 🐛 Unresponsive
- 🐛 Maintenance issues
- 🐛 Incorrect license plate detection
- 🔒 Security concerns
- 💰 Expensive fees and fines

**Commonly reported bugs**

- Login issues
- Incorrect credit card information
- Delayed toll charge updates
- Compatibility problems with newer devices

**Most requested features**

- Ability to filter activity by transponder
- Improved notification system for tolls
- Better integration between Pay by Plate and I-Pass
- Streamlined payment process
- Enhanced user interface and navigation

## Recent user reviews (10 of 926)

All indexed reviews: https://appshunter.io/ios/app/illinois-tollway/id1583950147/reviews.md

### 1/5 — Not easy to use

*2026-08-22, version 4.0.2*

We traveled out west.   All while paying each toll, when we got to Illinois we were encouraged to “keep driving” by the large advertisements posted on the signs.  Thanks to all the other 13 states we traveled through for making our toll paying easy.  Illinois, I hope to the money you collect from families like us is put to good use on tricking others.  In the way home I lived in one week later “no tolls due”.  Two weeks later I’m getting texts to pay .   I’ve downloaded. Added bank card.  You have not made this easy.  For goodness sakes!  😳.  With Chicago being a major transportation hub for the country - DO BETTER!  Also.  Is my toll paid ?  Because I honestly  have  no idea.

### 5/5 — Illinois selective road tax burden

*2026-08-21, version 4.0.2*

Want to see how much you are currently paying in tolls before they raise it about 50% and then automatically after?   This is a must have app!!!   Realize you already are paying taxes for all the free highways through the rest of the state, but if you live in select areas of the state you pay directly for your highways, and all the other  highways and mass transit through your road and transportation taxes even though you may never use those.  Selective Tax and no way to stop the desire for these tolls to indirectly assist non tolled transportation through the state.   Keep hurting people who have to drive tollways (I commute out of state to my job and pay my Illinois tax and for the privilege of driving 90 miles each way to work).

### 1/5 — Keeps crashing

*2026-08-21, version 4.0.2*

Keeps crashing when I try to enter my email. I refreshed the app multiple times and turned my phone off and every time I get to this page it freezes.

### 1/5 — Very bad

*2026-08-20, version 4.0.2*

You can’t pay by plate before was better spcial out of state

### 1/5 — Login Problems

*2026-08-19, version 4.0.2*

Can only login on my Laptop.  App doesn’t allow login.  Tried Four times.

08/18/26-Update:
Worked for a while then when App was updated again the login screen stopped working.  Still works on laptop.

### 1/5 — Nope!

*2026-08-18, version 4.0.2*

What a user experience mess.  It does not provide a clear picture on what has or has not been paid.  Somehow the credit card information I entered disappeared after being saved. 

This app should make it simple for a traveler to pay the tolls incurred.  So far that has not been the experience.

### 1/5 — Scam

*2026-08-18, version 4.0.2*

I keep receiving push notifications saying I have unpaid tolls and they’re escalating. When I try to pay in the app, it says I owe no tolls.

### 1/5 — Bad charges

*2026-08-16, version 4.0.1*

I have 2 charges to my card that are not mine. And I do not see any way to dispute it within the app.

### 1/5 — Not updating

*2026-08-16, version 4.0.1*

This app didn’t update so the awful state of Illinois decided to send a bill worth $43 to me for tolls worth $16.

### 1/5 — Changes

*2026-08-15, version 4.0.1*

The use of the application was easier before it is giving me a hard time

## Frequently asked questions about Illinois Tollway

### What can I do with the Illinois Tollway app?

The app allows you to safely and securely pay unpaid tolls, enroll in or manage your I-PASS account, and use the Pay By Plate service. You can also handle tolls for rented or borrowed vehicles by adding your plate information.

### How do I pay for tolls if I missed them or don't have a transponder?

If you miss a toll or are in a vehicle without a transponder, you can use the Pay By Plate service. Simply add your license plate and payment information within 14 days of your travel to avoid fines and fees. It's recommended to backdate your plate information to the beginning of your travel.

### Is there a cost to use the Illinois Tollway app?

The application itself is free to download and use. There are no additional charges for managing your I-PASS account or paying tolls through the app, beyond the standard toll fees themselves.

### Can I manage my I-PASS account through the app?

Yes, if you are an I-PASS customer, you can enroll in or manage your existing account directly through the app. You will receive account notifications and can manage your entire account online via the app's features.

### What if I'm driving a rental car?

The app is ideal for situations where you are renting or borrowing a vehicle without an I-PASS or E-ZPass transponder. You can use the Pay By Plate feature by entering the plate, payment, and dates of travel within 14 days of your initial trip.

## Version history (last 5 releases)

### 4.0.2 — 2026-08-17

Improved performance for managing I-PASS and Pay-by-Plate.

### 4.0.1 — 2026-07-17

Improved performance for managing I-PASS and Pay-by-Plate.

### 4.0.0 — 2026-06-27

Improved performance for managing I-PASS and Pay-by-Plate.

### 3.15.0 — 2026-05-18

Improved performance for managing I-PASS and Pay-by-Plate.

### 3.14.0 — 2026-01-28

Improved performance for managing I-PASS and Pay-by-Plate.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*