# illumiHome — user reviews > 312 indexed App Store user reviews of illumiHome by Shenzhen Jianjiaweidu Technology Co., Ltd, rated 2.30/5 from 674 ratings. - Source: https://appshunter.io/ios/app/illumihome/id1529383058/reviews - App overview in markdown: https://appshunter.io/ios/app/illumihome/id1529383058.md - Rating breakdown: 5★ 115 · 4★ 52 · 3★ 72 · 2★ 90 · 1★ 345 ## What do users think of illumiHome? Overall sentiment: negative **Pros** - 👍 Works well - 💡 Good variety of color options - 🚀 Easy setup - 🔥 Lights look great **Cons** - 🐛 Frequent disconnection issues - 🔌 App doesn't always connect to lights - 🤔 Limited music integration - 🤯 Confusing app interface - 🤖 Buggy app with crashes **Commonly reported bugs** - App crashes when changing colors - Bluetooth connection issues - Lights behave unexpectedly - Remote control not working **Most requested features** - Add Spotify/music integration - Improve app stability and reliability - Enhance customization options - Provide better instructions and support ## Newest reviews (18 of 312) ### 2/5 — Trash app and led lights *2026-08-27, version 1.3.7* don’t buy these led lights and waste your time. 10 months ago and 3 years ago for an update? that’s insane. whoever made this app doesn’t care about people having difficulties with the app. also, my led lights for some reason they turn different colors while on a certain color like an example pink and it has pink and red. wouldn’t recommend in general. ### 3/5 — Issue *2026-08-24, version 1.3.7* Keep getting network request fail, not sure what to do. It worked fine for years until now ### 2/5 — It’s ok *2026-08-02, version 1.3.7* I tried using the app to connect my lights in my room and they connected and the colors are ok but the other problem is that when I connected the music to the app it wouldn’t show any of my songs that I downloaded and I tried everything to make it work I restarted my phone,I made sure nothing was wrong with my Bluetooth or WiFi,and I tried deleting and reinstalling but nothing worked ### 2/5 — It’s ok *2026-05-02, version 1.3.7* It keeps staying connect blue and it randomly stops working I sleep with red led lights so I don’t get sleep at night because the app randomly stops working:/ but after all it’s alright 🤷‍♀️ ### 1/5 — Will not stay connected *2026-03-16, version 1.3.7* Will not stay connected to Wi-Fi have to unplug it then plug it back in every day to get it connected. 😡 do not buy this product it's a waste of money.!!! ### 1/5 — Poor app *2026-02-11, version 1.3.7* 9 out of 10 times the app doesn’t work. It’ll connect and immediately disconnect from Bluetooth. ### 1/5 — My app won’t connect *2026-01-25, version 1.3.7* I don’t understand why my app won’t connect. I have everything set up and I’ve read the instructions three times. I don’t really understand why they’re not working. I’m a little bit confused and the support is not that great. ### 3/5 — Home Screen Widget Needed + Apple Home App *2026-01-09, version 1.3.7* GREAT App, but an annoying issue is that there is no Home Screen widget or Apple Home App link for a quick on/off toggle. It is annoying to always open the app every single time to toggle the led lights on/off. ### 1/5 — Won’t open *2026-01-04, version 1.3.7* Went to go change our light color and the app just loads to a black screen. No idea why it stopped working but it did ### 3/5 — Not the best but work and still pretty good. *2026-01-02, version 1.3.7* not bad app but only connects to apple music so can’t use spotify. The way the app works is terrible, anything you click on ljke the user guide doesn’t load anything up which isn’t useful. I hope this feedback helps to improve the lights and app. ### 1/5 — Will not stay connected *2025-12-27, version 1.3.7* Will not stay connected to Wi-Fi have to unplug it then plug it back in every day to get it connected. 😡 ### 3/5 — They break *2025-12-25, version 1.3.7* Fitted great for a day then they stopped working so a waste of money and effort putting them up which was a problem as they would not stick down ### 1/5 — Same issue has everyone else *2025-12-25, version 1.3.7* Worked great for about 3 weeks then it wouldn’t connect to Bluetooth. Had another power pack sent and same issue… beyond frustrating… I spent 5 hours putting these damn things up for them to not work properly… tried all the normal troubleshooting techniques and no success fix the damn app!!! ### 2/5 — App sucks *2025-12-24, version 1.3.7* Can’t get app to work for my lights. Not sure if it even downloaded the right device and shows disconnected even though lights are on. And if you click on the customer support on the app it’s in Chinese or something. A lot of food that does for someone who knows not about the Chinese language ### 3/5 — App *2025-12-24, version 1.3.7* I like them. Only issue I have is connecting to the app. I can’t connect to the app. ### 1/5 — Horrible App *2025-12-21, version 1.3.7* i just paid to have these lights installed on my house however can’t even create a account in the app or get the captcha issue sorted, looks like other new users have the same issue as well. Stay away from this brand and get a set of lights where you can actually control them from the app. ### 1/5 — Lights don’t work right *2025-12-21, version 1.3.7* I’ve had these illumi led lights for about 2 months and installed them around my entire house already having issues with the led lights one side of the strand is white like I have set in the app and the rest are red I’ve tried to unplug and plug back in nothing. I bought these on amazon and it looks like they don’t sell them anymore if they do I don’t recommend I spent a lot of money on these led lights and already has issues this is ridiculous plus the app has very limited features and the led lights cannot be controlled by you’re phone unless you’re standing in front of it kinda defeats the purpose of having the app. ### 1/5 — Don’t waste your money or time!!! *2025-12-21, version 1.3.7* After taking 3 plus hours to install the app only worked for 2 days. 🤬 Don’t waste your money or time! ## Most critical reviews (10 lowest-rated) ### 1/5 — bad lights *2026-08-29, version 1.3.7* it doesnt let me do my own colours on there or anything doesnt let me make an account it is a very bad app and very bad lights first you all cant spell “sin up” doesnt let me sign up and last of all i can only have it on a solid colour which isnt the reason i bought them so if you could fix it. ### 1/5 — Not letting me connect *2026-06-30, version 1.3.7* When I scanned the QR code and got the app, I went to add device and had 5 options that said “LED strips” underneath to choose from, I clicked all of them to try and connect them to see if they would but but did not. On top of that, when I went to create an account I put in my email and pressed “obtain” then it said succes with a check symbol and looked for an email or text and never received one in the minute time frame it gives. It’s either my iPhone 16 took too long or it doesn’t send it in a good amount of time. Other than thought the lights work great and the remote has good reach. ### 1/5 — Horrible made me crash out *2026-06-25, version 1.3.7* Had the led light for 3 years and have lost the remote 7 times so I just got the app TODAY and it was goo for about half the day then it went wrong. I had tried to change the color and the color is on the opposite side of the color wheel…AND then I was like whatever I’ll just change the brightness. IT WAS CHANGING THE DAMN COLOR of the lights instead of the BRIGHTNESS and I had go so mad I updated the app turned of my phone exited out of all my apps and powered off my phone and it STILL didn’t work so you know what it’s just a bad app and has LOTS of bugs that NEED to be fixed ASAP ### 1/5 — stays on a dark screen *2026-06-11, version 1.3.7* doesn’t let me on the app the screen stays black then decides to kick me off the app i have been trying this for the past 10 minutes it’s still the same,black screen. ### 1/5 — COMPLETE GARBAGE! *2026-06-10, version 1.3.7* APP is Pure BS. GLITCHES AND CONNECTION ISSUES. BUYER BEWARE!!!!! ### 1/5 — Don’t work *2026-05-12, version 1.3.7* This app is horrible my lights are connected to it but nothing pulls up to switch modes or anything when trying to do diy and scenes the price of lights are not worth it at all because this app does not work at all can’t even write feedback or email support from it as it continues to not load stuff and say network error which the only network error is this app ### 1/5 — horrible *2026-05-08, version 1.3.7* app won’t work at all. i open it and get a black screen ### 1/5 — Rubbish *2026-05-06, version 1.3.7* Light are decent but app is garbage. ### 1/5 — Not good app *2026-04-06, version 1.3.7* I tried to connect to support by emailing them to the website they recommend there and they have not replied. First email about 2 months ago! ### 1/5 — 𝙸 𝚌𝚊𝚗𝚝 𝚏𝚒𝚗𝚍 𝚖𝚢 𝚍𝚎𝚟𝚒𝚌𝚎 *2026-04-04, version 1.3.7* 𝙾𝚗 𝚖𝚢 𝚕𝚎𝚍 𝚜𝚝𝚛𝚒𝚙 𝚒𝚝 𝚜𝚊𝚢𝚜 𝙳𝙲𝟷𝟸-𝟸𝟺𝚟 𝚋𝚞𝚝 𝚠𝚑𝚎𝚗 𝚒 𝚙𝚛𝚎𝚜𝚜 𝚊𝚍𝚍 𝚍𝚎𝚟𝚒𝚌𝚎 𝚒 𝚌𝚊𝚗𝚝 𝚏𝚒𝚗𝚍 𝚝𝚑𝚊𝚝 𝚗𝚞𝚖𝚋𝚎𝚛 ## Most praised reviews (10 highest-rated) ### 5/5 — music feature *2026-05-16, version 1.3.7* 5 stars so it will be seen The app is good but the music feature only supports apple music which you have to pay for and not spotify ### 5/5 — Idk what to put here :) *2026-02-05, version 1.3.7* I couldn’t find this app until i went up to my LED light box thingy and scanned the QR code,Im never deleting this ever again. ### 5/5 — Work *2025-12-15, version 1.3.7* I’ve had mine abt 3 years and they have always worked for me ### 5/5 — Pretty good *2025-11-24, version 1.3.7* helps me sleep with my anxiety ### 5/5 — Qin Shi Hwang Approved *2025-10-28, version 1.3.7* works ### 5/5 — reviews are unfair *2025-06-03, version 1.2.5* my controller stopped working for the led loiters when i got them. i’ve been using the app to turn on, change and turn off my lights and never had a problem and have been using the app for 18 months. ### 5/5 — very good *2025-05-06, version 1.2.5* amazing app only thing i would say to add is mixing colours as there is only different shades off colours if we could mix colours to make a new certain shade would be great but everything works great and i highly recommend! ### 5/5 — Love it *2025-01-24, version 1.2.5* I love this app and the lights. I’ve been using it for the last FIVE YEARS and have never had a single issues. Except today for the first time it says Bluetooth not authorized 😭 ### 5/5 — Very Responsive *2025-01-17, version 1.2.5* Very good app, I don’t know why there are so many negative reviews. ### 5/5 — Works well *2024-08-08, version 1.2.5* Idk why everyone is complaining mine works well --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*