# illy App — Your world in a cup > Coffee lover's app for product discovery, store location, and loyalty rewards. (iPhone/iPad app by illy.) - Source: https://appshunter.io/ios/app/illy-app/id6740539107 (this page in markdown: same URL + `.md`) - Developer: [illy](https://appshunter.io/developer/326826711) - Category: Food & Drink - Price: Free - Rating: 2.60/5 from 14 App Store ratings · 35 written reviews indexed - Age rating: 17+ - Requires: iOS 15.1 · 68 MB - Languages: American English - Released: 2025-01-28 - Data updated: 2026-09-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/illy-app/id6740539107/reviews.md ## What is illy App? If you love excellent coffee, the new illy App is perfect for you. Enter a world of taste dedicated to those who share your passion. Sign up for our illy Lovers loyalty program to access unique advantages. Find your favorite illy products and buy them directly from the Shop with a new, easy, and intuitive experience Discover the stores closest to you with our Store Locator. Transform your purchases online and at participating illy stores into hearts. Use your hearts balance to give yourself rewards and amazing experiences, choosing from a rich and frequently updated catalog. With the hearts you earn, you can move from Explorer level to Master, and then to Elite, accessing greater and greater special benefits. Download the free App and get started on your journey into taste. ## Key features - Loyalty program access - Product shop - Store locator - Earn and redeem rewards - Tiered membership levels ## Recent user reviews (10 of 35) All indexed reviews: https://appshunter.io/ios/app/illy-app/id6740539107/reviews.md ### 1/5 — Lost my status *2026-01-29* I lost everything with the new app. I complained to customer service and all they said was, lucky you, you get to be a rewards member starting from the beginning again! When I had reached top status. And had perks and hearts and all of it. Ugh. ### 1/5 — Non è migliorata *2025-12-27, version 2.1.2* Nonostante esista la nuova versione e io l’abbia aggiornata ad ogni apertura il mio iphone chiede di ri-aggiornarla. Non funziona bene. Mi spiace. ### 3/5 — Ottima e pessima insieme *2025-11-07, version 2.0.11* L’App è attraente e - per quel che l’ho usata - facile da usare: molto comoda per caricare gli scontrini degli acquisti fatti nei negozi Illy. Però pessima se vuoi vedere il saldo cuori: il mio era inchiodato da oltre un mese su 700, mentre ho scoperto - grazie all’assistenza via WhatsApp - di aver superato quota 4000! :-D ### 1/5 — Terrible *2025-11-03, version 2.0.11* One of the worst Apps I have ever used. ### 1/5 — Just doesn’t work *2025-10-16, version 2.0.2* One of the worst apps I’ve come across for many years. Just doesn’t work at any level. ### 1/5 — Awful *2025-10-15, version 2.0.2* Go through the process, will not let you review order on PayPal, so then abort. ### 1/5 — Useless *2025-08-08, version 2.0.2* I have been using the apps for a few months, it works well but there is an issue when trying to pay with PayPal, I can login in in my PayPal account but your app won’t let me finish , and I have to go on the website to place an order , very very frustrating and that make the app useless ### 1/5 — Funktioniert nicht… *2025-08-02, version 2.0.2* …. auf meinem Smartphone. Warum wird das nicht endlich behoben? ### 1/5 — Dämlichkeit *2025-07-29, version 1.9.9* Das ist wirklich die dämlichste App, die ich seit Jahren gesehen habe. Wie man es schaffen kann mit einer Marke eines solchen Renommee einen solchen Bockmist zu produzieren, ist wirklich außerordentlich. Man kann weder seine Maschine hinterlegen. Noch kann man in irgendeiner Art und Weise Kaffee bestellen man kann Herzchen sammeln, aber mit denen kann man dann auch gar nichts anfangen, weil man eben gar nichts bestellen kann. Man wird auf die Website weitergeleitet. Da wiederum findet man in dem entsprechenden Fenster seinen Warenkorb gereinigt eine Katastrophe ### 3/5 — Mise à jour *2025-07-21, version 1.9.9* Application très bien présenté et utile, mais elle manque cruellement de mise à jour, beaucoup de bug et de latence. Si vous faites une grosse mise à jour digne de ce nom vous serez à la hauteur de nespresso ! ## Frequently asked questions about illy App ### What does the illy App do? The illy App is designed for coffee lovers, offering a world of taste and exclusive advantages. It allows users to discover and purchase illy products, find nearby stores, and participate in a loyalty program to earn rewards. ### How does the loyalty program work? You can sign up for the illy Lovers loyalty program to earn 'hearts' by making purchases online and at participating illy stores. These hearts can be redeemed for rewards and experiences from a frequently updated catalog. Earning hearts also allows you to progress through membership tiers like Explorer, Master, and Elite, unlocking greater benefits. ### Is the illy App free to download? Yes, the illy App is free to download and get started on your journey into taste. There are no upfront costs associated with downloading or using the basic features of the app. ### Where can I find illy stores? The app features a Store Locator function that helps you discover the illy stores closest to your current location. This makes it easy to find a physical store to visit and enjoy their offerings. ### What kind of rewards can I get? You can use your earned 'hearts' to redeem a variety of rewards and amazing experiences from a rich and frequently updated catalog. The specific rewards available can change, offering diverse options for users to enjoy. ## Version history (last 5 releases) ### 2.6.0 — 2026-09-09 With the same care with which we select the beans to make our coffee, we fix bugs in our illy App. Update it now to enjoy an even higher quality experience. ### 2.5.0 — 2026-07-14 With the same care with which we select the beans to make our coffee, we fix bugs in our illy App. Update it now to enjoy an even higher quality experience. ### 2.4.4 — 2026-06-17 With the same care with which we select the beans to make our coffee, we fix bugs in our illy App. Update it now to enjoy an even higher quality experience. ### 2.4.3 — 2026-05-18 With the same care with which we select the beans to make our coffee, we fix bugs in our illy App. Update it now to enjoy an even higher quality experience. ### 2.4.1 — 2026-04-20 Starting today, you can view your past orders and add the same products to your cart with a simple click! Also, by collecting hearts, you can now claim your reward directly from the app. Enjoy your favorite coffee and pick your gift. ## Apps similar to illy App | App | Rating | Price | Category | | --- | --- | --- | --- | | [J.O.E.®](https://appshunter.io/ios/app/joe/id1364370646) | 4.1 (307) | Free | Food & Drink | | [Vinous: Wine Reviews & Ratings](https://appshunter.io/ios/app/vinous-wine-reviews-and-ratings/id1010711422) | 4.3 (353) | Free | Food & Drink | | [Fairgrounds Coffee & Tea](https://appshunter.io/ios/app/fairgrounds-coffee-and-tea/id1516695637) | 4.7 (559) | Free | Food & Drink | | [DAOU+](https://appshunter.io/ios/app/daou-plus/id1535484508) | 4.9 (403) | Free | Food & Drink | | [Fresh Baguette DMV](https://appshunter.io/ios/app/fresh-baguette-dmv/id6478498423) | 4.9 (415) | Free | Food & Drink | | [Gambero Rosso+](https://appshunter.io/ios/app/gambero-rosso-plus/id401148186) | 4.6 (28) | Free | Food & Drink | ## More apps by illy - [my illy machine](https://appshunter.io/ios/app/my-illy-machine/id1091178651) - [illy](https://appshunter.io/ios/app/illy/id1491988670) All apps by illy: https://appshunter.io/developer/326826711 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*