# ILOE — user reviews > 40 indexed App Store user reviews of ILOE by DUBAI INSURANCE COMPANY(P.S.C.), rated 1.13/5 from 23 ratings. - Source: https://appshunter.io/ios/app/iloe/id1660797065/reviews - App overview in markdown: https://appshunter.io/ios/app/iloe/id1660797065.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 21 ## Newest reviews (17 of 40) ### 1/5 — Does not work outside UAE *2023-10-01* ((( ### 1/5 — Rubbish app *2023-09-30, version 1.2* Does not work ### 1/5 — Just a white screen 🤦‍♂️ *2023-09-30* Worst app I've ever seen. It just doesn't work ### 1/5 — Now working *2023-09-30* IOS 17 not working ### 1/5 — Error *2023-09-30* Application is not working properly please fix it ### 1/5 — The worst application ever *2023-09-28* I spent ~1 hour trying to subscribe, then 1 hour more trying to sign in. Unsuccessful. Signed in with otp at the end. Shame on creators. ### 1/5 — Terrible *2023-09-21* Constant lock up. Will not let one proceed to register. Get ready for 400 AED registration fine. ### 1/5 — Not functional *2023-08-14* The app is full of bugs. Can’t even enter the emirates ID on the first page. Keyboard doesn’t appear ### 1/5 — Only white screen not working *2023-07-29* white screen not working ### 1/5 — Wrost application *2023-06-11* This application not working in any phone or laptop always showing request time out please fix this issue ### 1/5 — Error *2023-06-08* Can’t open in ios, only white screen coming, pls fix the issue ### 1/5 — App Doesn’t Work *2023-05-31, version 1.1* API error. Please try later. The end. ### 1/5 — No *2023-05-31, version 1.1* The app keeps crashing, displaying white blank pages, and repeating steps unnecessarily. To the point that it charged me for one transaction twice. Avoid. ### 1/5 — Not possible to use *2023-05-30* It was not open in iPhone from 4 days I am trying to open how could I open ### 1/5 — App didn’t even open *2023-05-30* Worst app.. ### 1/5 — number one waste app *2023-05-30* only white background app not opening ### 1/5 — Cannot open *2023-05-29* Cannot open ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot edit details *2025-05-20* The app is not practical and does not let to perform the actions the app is requesting, e.g. update personal details ### 1/5 — Horrible App and Support Service *2025-02-05, version 1.2* This app is full of bugs, and the same issues persist on the website. But even worst the bad support service, seriously bad. Sometimes, I am able to log in on the website but not through the app. I have opened multiple support tickets over the last two months, but my issue remains unresolved. The support team either doesn’t seem to understand English or doesn’t read the issue properly, as they keep sending me the same copy/paste standard responses. On other occasions, they direct me to contact MOHRE, only for MOHRE to send me back to ILOE. As a customer, I’ve been caught in the middle for two months and still haven’t received any resolution. ### 1/5 — Worst App *2024-10-30* If you fill in the necessary data in 10 seconds, the app says the session has expired. I've tried at least seven times. Please don't waste others' time by developing such a poor app. Make sure to test it properly before releasing it. ### 1/5 — App doesn’t work *2024-08-25, version 1.2* App doesn’t work and site doesn’t work either. At least not for ppl that are out of the country while trying to renew. ### 1/5 — Not good *2024-05-13* Very waste application even iPhone 15 got hang ### 1/5 — App Doesn’t Work *2024-05-01* Not able to use the app as the app is not opening ### 1/5 — You can’t open app *2024-04-09* It is not working as well as you can’t apply for claim. Only take money you can’t do anything in case of claim. ### 1/5 — Don’t download *2024-03-05* Its not working ### 1/5 — Not working abroad *2024-02-10* If your not connected to a network thats based on the UAE (for example your travelling), you will get a message that says: Access Denied. So forget about paying for your insurance while travelling 🤦🏻‍♂️ ### 1/5 — just do not working *2024-02-07* not working ## Most praised reviews (3 highest-rated) ### 5/5 — Mobile App not working *2024-07-21* Request to fix the fault as I’m not able to open the app. Each time it is showing only blank white screen while trying to open this app. ### 5/5 — User friendly *2024-01-08* Policy Purchase journey is very easy with simple steps. ### 5/5 — Accurate! *2023-06-27* Everyone can use this application. Before some rush can't use this app properly. Now it's working perfectly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*