# ILWU CU Mobile Banking — user reviews > 22 indexed App Store user reviews of ILWU CU Mobile Banking by ILWU Credit Union, rated 3.41/5 from 32 ratings. - Source: https://appshunter.io/ios/app/ilwu-cu-mobile-banking/id551775570/reviews - App overview in markdown: https://appshunter.io/ios/app/ilwu-cu-mobile-banking/id551775570.md - Rating breakdown: 5★ 13 · 4★ 2 · 3★ 9 · 2★ 1 · 1★ 7 ## Newest reviews (4 of 22) ### 3/5 — It’s okay *2023-11-25* Definitely needs to have a way to connect Zelle or cash app the in house way of sending money is pretty bad and it takes a while ### 3/5 — Face ID doesn’t work anymore. *2022-09-23* Ever since updating to the new IOS the Face ID on my app stopped working. I’ve erased it and started fresh and it didn’t change anything. Hopefully an update is coming and it’ll fix it. ### 3/5 — Balance *2021-09-16* For some reason my balance doesnt update even when new money is added ### 3/5 — Needs improvement *2013-08-21* I like the fact that there is an app for my ILWU credit union account but I hate that I can't make transactions without a mobile access code (everytime) that seems impossible to get. ## Most critical reviews (10 lowest-rated) ### 1/5 — Pages are not mobile friendly *2021-11-16* You shouldn’t have to scroll up or down to see you balances. Did anyone test the app before releasing it. Old app was easier and all info was on page, without having to look for info by scrolling up or down. ### 1/5 — Mobile Deposit *2019-04-16* I got a notification to enroll into mobile deposit...there’s no mobile deposit on this app ### 1/5 — ILWU HD Javy *2013-09-23* At this moment it's a 1 star, this App was really helpful, can you please update so it can work with IOS 7, thanks ### 1/5 — iOS 7 *2013-09-22* Updated to iOS 7 now app does not work ### 1/5 — Crashes! *2013-09-20* Crashes! developer please update asap! ### 1/5 — Needs iPhone 5 Update *2012-12-19* Even though the app is basically all a mobile web interface the app needs to be updated to be correctly displayed on the iPhone 5. Because that is fairly simple to do in the Xcode app I give the app 1 star right now. ### 2/5 — Quick Balance on iPhone error! *2024-09-17* The quick balance does not work on iPhone??? When I try to access the quick balance on iPhone, the error message states; “Sorry we unable to load quick balance” “We are unable to load your quick balance at this time, please try again later”. ### 3/5 — Quick Balance on iPhone/ iPad error! *2025-05-01* The quick balance does not work on iPhone nor iPad ??? When I try to access the quick balance the error message states; “Sorry we unable to load quick balance” “We are unable to load your quick balance at this time, please try again later”. ✅Update, “work around” - delete app then reinstall app, then in settings - turn quick balance off then on, as well as, turn quick balance on at start up. Save changes. Now quick balance will work. ### 3/5 — Quick Balance on iPhone/ iPad error! AGAIN, *2025-04-28* The quick balance does not work on iPhone nor iPad ??? When I try to access the quick balance the error message states; “Sorry we unable to load quick balance” “We are unable to load your quick balance at this time, please try again later”. ### 3/5 — MONIES *2024-03-31* I NEED TO UP MY AMT BUT NOOOOO WE HAVE NO WAY OF DOING THAT! Sheesh 🙄 ## Most praised reviews (8 highest-rated) ### 5/5 — Rolling Hills Estates, Ca✍🏻 *2019-06-12* Good app my account stays at $1M ### 5/5 — Helpful *2014-12-25* Very handy to have my banking info on my phone. Useful layout and pretty easy to understand. ### 5/5 — Need to update! *2013-09-27* Awesome app but need to update for IOS 7! This App made easy for everyone to use! It works perfect now! Thanks! ### 5/5 — does the job! *2013-01-29* great app...i'm able to check my balances, transactions, and transfer funds smoothly. ### 4/5 — Quick Balance on iPhone error! *2024-09-24* The quick balance does not work on iPhone??? When I try to access the quick balance on iPhone, the error message states; “Sorry we unable to load quick balance” “We are unable to load your quick balance at this time, please try again later”. ✅ Update: Quick Balance on iPhone 13 is working correctly.✅ ### 4/5 — Bring back Touch ID *2017-07-14* This app was cool until they removed the Touch ID feature for logging in. ### 4/5 — IOS 8 Support *2014-09-20* We need iOS 8 support for most up to date features and functionality please! ### 4/5 — Great App *2013-09-19* Amazing App. Makes things simple and convenient but need to be updated for ios7. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*