# IM+ Pro Social Aggregator — user reviews > 155 indexed App Store user reviews of IM+ Pro Social Aggregator by SHAPE GmbH, rated 1.80/5 from 14 ratings. - Source: https://appshunter.io/ios/app/im-plus-pro-social-aggregator/id725440655/reviews - App overview in markdown: https://appshunter.io/ios/app/im-plus-pro-social-aggregator/id725440655.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 10 ## What do users think of IM+ Pro Social Aggregator? Overall sentiment: negative **Pros** - 👍 Great app for managing multiple accounts - 🚀 Convenient all-in-one messenger - 💡 Useful for private/corporate IM needs **Cons** - 🐛 Frequent crashes and connectivity issues - 🔥 Notifications and message sync problems - 🚫 Lack of support for popular services like Skype and WhatsApp - 🔍 Unreliable performance, often freezes or disconnects **Commonly reported bugs** - Login issues, accounts randomly disappearing - Inability to delete contacts or chat history - Incompatibility with newer OS versions **Most requested features** - Group messaging support - Customization options (themes, backgrounds) - Improved sync between desktop and mobile versions - Better notification handling and reliability ## Newest reviews (17 of 155) ### 2/5 — Jabber no longer connects. Been using it for years. *2019-07-05* After updating to the latest iOS, won’t connect now. ### 3/5 — Good App, but doesn’t always work *2019-01-04* I really like this app, but there are times when I can not get it to log in and work. It works 75% of the time. If it worked 95% of the time I would have given it a 5 star rating. ### 2/5 — It never connects!! *2018-10-15, version 9.3.1* Horrible app. It always seems to hang when trying to connect to IM server. ### 1/5 — Most horrible app *2018-10-15, version 9.3.1* This is the most horrible app ### 1/5 — Dont bother *2018-06-24, version 9.0.2* Failing under ios 11.3.… Inoperable with 11.4. ### 1/5 — use to work great *2018-05-14, version 9.0.2* now just take up space in my phone and i thinks steals my passwords because why and how the whole app stop working ### 1/5 — Useless app *2018-04-08, version 9.0.2* Does not connect through facebook directly but through the browser so it looks crappy. Facebook messenger in iPhone X looks as if I’m in the web. Useless. Really dissapointed. I remeber the days this app was the best when msn and yahoo messengers were popular. Don’t waste your money. Not worth the pennies. Not really the companys fault. Just not worth buying anymore. ### 1/5 — Slow to fix problems *2018-03-06, version 8.8.1* Developers are extremely slow to fix any issues. I have given up on this app, especially since so many services have recently shut down or closed to third party applications. ### 2/5 — Need Update! *2018-03-04, version 8.8.1* This worked perfectly before but now is so unstable. Please update!!! ### 1/5 — Won't connect over the past month *2018-02-14, version 8.8.1* I have deleted the app and re-downloaded multiple times with the current operating system and it just won't connect. It worked well for many months but maybe a recent software upgrade rendered it usable. ### 1/5 — Why is Lite version more up to date then paid? *2018-02-09, version 8.8.1* Why is your free lite version. Further along and more up to date then the paid version? Come on guys... ### 1/5 — Jabber/XMPP doesn't work *2017-12-09, version 8.8.1* Used to work done but the new update seems to be incompatible with Openfire XMPP server. ### 1/5 — IM+ *2017-12-04, version 8.7.3* Keeps crashing fix please or just give me the $ back ### 2/5 — Did not fix google login *2017-10-04, version 8.7.3* Still get: 403. That’s an error. Error: disallowed_useragent This user-agent is not permitted to make an OAuth authorization request to Google as it is classified as an embedded user-agent (also known as a web-view). Per our policy, only browsers are permitted to make authorization requests to Google. We offer several libraries and samples for native apps to perform authorization requests in the browser. ### 1/5 — Was great but not anymore *2017-08-02, version 8.7.3* I paid for the pro version so I could have history, and I did which was really useful. Now all is lost if I quit or after about half day. No reply to my request for help after waiting over a month. Info I counted on being there is unavailable to me. ### 2/5 — Terrible *2017-04-13, version 8.7.3* Terrible experience. It shuts down all the time because of unknown reasons. Developers do not address any questions and concerns I sent to them. I am kind of surprised why no one created something similar that would be more stable and reliable. ### 1/5 — Useless after dropping AIM *2017-03-28, version 8.7.3* Bought the app to use AIM but they no longer support it. Waste of my money now. ## Most critical reviews (10 lowest-rated) ### 1/5 — XTreme disappointment *2022-02-13* NONE of the standard social accounts like facebook, twitter, instagram, messenger, skype, and several more, are available to be selected for setup... just several (I guess) foreign services that I never even heard of. Can't access their support page either (404 error). Waste of my time and money. ### 1/5 — Terrible App *2020-11-12, version 10.0.2* I use IM+ on my Mac and it’s ok. I therefore bought iOS app and it is absolutely useless. No Skype. No WhatsApp as Mac. I setup all the accounts and they just disappeared for no reason. Awful UI on some media. I want a refund but there is not support to even request one. Brad Lemkus ### 1/5 — Modern Application Connection Issues *2020-11-03, version 10.0.2* My company uses slack and google hangouts. Neither of these apps work correctly. Slack no longer works with the embedded browser. Google hangouts scaling is more designed for a desktop when logged in with custom. These apps work in the desktop version why can’t the code just be ported? Additionally, there’s no sync between the desktop and mobile versions. Google chat just does not work. They are not actively developing or updating this app. ### 1/5 — Doesnot work anymore *2020-10-26* 😞 doesnot work anymore ### 1/5 — Worthless *2019-08-20* The app stopped connecting to our Jabber server. It’s not our server as any other client connects without issue. I’ve emailed the company more times than I can count and have not once received a response. Wasted $. ### 1/5 — Never connected *2019-06-24* Paid for this app and it Never worked ### 1/5 — hopeless app(s)/deserves a ‘zero’ rating *2019-05-12* whatever team of developers/support these apps allegedly provide, they remain utterly unresponsive to my requests for assistance. neither the desktop version for PC nor the iOS version work AT ALL and, despite numerous attempts over many months to seek a remedy, no team member has made the slightest attempt to address the underlying problems. additionally, no updates are forthcoming. an expensive ‘premium’ app that i found very valuable years ago is now relegated to the digital landfill. such disappointment! ### 1/5 — Updated version no longer available for iPad *2019-02-28* When you try to get help, they tell you “the updated version may solve your issues”. Can you go to the App Store, and it says “this app is no longer available in your country.”Of course, by then you’ve already paid. ### 1/5 — Push notification informs about message, but after opening an app, you don’t see any messages. *2018-12-05* Push notification informs about message, but after opening an app, you don’t see any messages. This problem appears regularly, sometimes support team fixes this problem for some time... ### 1/5 — Currently Trash and no WhatsApp *2018-11-12, version 9.3.1* The desktop version had me excited so I skipped the free version much to my regret. Hope it gets better fast. ## Most praised reviews (10 highest-rated) ### 5/5 — Great messenger for people with many accounts *2019-02-23* I’ve used IM+ in the past and really enjoy the option to add multiple accounts of the same social network, eg Instagram or Facebook. Although those are clearly web versions, it makes life so much easier. Finally I can manage all my accounts (both company and private) from one place. One thing to improve: loading times for the web based social networks, especially when using first time. PS: the IM+ Mac version is great as well. ### 5/5 — New version rocks! *2018-04-07, version 9.0.2* I was using the previous version which started to have some issues with new message notifications but this latest version seems solid. Thank you! ### 5/5 — Awesome app *2017-11-23, version 8.7.3* Very good app. Always dependable. Love the ease of use. ### 5/5 — Notifs are working again *2016-11-17, version 8.7.3* Thanks for fixing! ### 5/5 — Works well on iPhone *2016-05-09, version 8.7.2* I leave this active on my iPhone all day which keeps me in touch with co-workers. I wish it would work simultaneously with my PC app, but it appears to be one or the other. ### 5/5 — Very pleased with this app *2016-04-22, version 8.7.2* What more to say but that it worked first time and every time. No quibbles at all with this app. ### 5/5 — Best IM App there is *2016-03-07, version 8.7.2* Moved to IM pro after giving up on Beejive, and the bizarre yahoo messenger update. Very stable ### 5/5 — Best IM *2015-11-10, version 8.6* I went through a number of IM's before finding this one. Been using this for over year and haven't had any problems to speak of. Definitely worth the buy. ### 5/5 — Almost working right! *2015-10-21, version 8.7* The latest update solved the problem of the last entries disappearing, however it then was not making sound alerts or showing any notifications of new messages. Removed it completely and reinstalled and all is now working fine...with one exception. Emoticons I use cannot be seen at my end (Recipient sees them ok) ### 5/5 — Long time Fan. *2015-09-16, version 8.6* IM+ has one of the Cleanest and user friendly UIs it keeps all the groups i set up on my laptop via pidgin. It still does not do Jabber based MUCs to my knowlege but neither does trillian. (I would pay another 5$ for MUC support. maybe consider adding it as an in app perchase if you don't wish to add it free) Yes skype, msn, google, and facebook have been making it difficult for ALL 3rd party users to use multi client chats, But this affects trillian as well. you CAN get facebook working as a jabber client on this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*